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Hotel Cancellation Policy: Best practices & process

SiteMinder

What is a hotel cancellation policy? A hotel cancellation policy outlines the terms under which a guest can cancel their booking without incurring a penalty, as well as those scenarios where there will be a fee associated with a cancellation.

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Thoughtful Thursday: Market Insights by Booking.com

STAAH

Market insights can provide a comprehensive understanding of market trends, guest preferences and industry dynamics. STAAH MAX users can analyze market insights and make informed decisions. Booking.com has introduced a feature that provides Market Insights into what bookers are searching for in your region.

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What your hotel booking performance can tell you about demand patterns

Cloudbeds

After reading this article, you will learn how an effective analysis of your property’s booking performance will help you better understand your property’s demand patterns and how to leverage them to maximize revenue and occupancy. Occupancy rate indicates the percentage of utilization of hotel rooms.

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How To Avoid Overbooking In the Hotel Industry

Inn Quest

That being said, this blog explores some best practices for avoiding overbooking in the hotel industry as well as how to accurately track occupancy rates and manage inventory across multiple channels. However, when guests don’t cancel as expected, it can lead to overbooking. The question yet remains: is it the right thing to do?

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Unlocking hotel success: Essential hotel reports you need

Hotelogix

In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. The report also covers cancellations, no-shows, and temporary reservations for the day.

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Thoughtful Thursday: Optimizing Your Booking.com listing with STAAH MAX

STAAH

Worldwide marketing – Booking.com promotes you on search engines and online channels for exposure to more potential guests. Flexible Rate or Free Cancellation – the most popular rate types among our guests. Guests who choose this rate plan are not entitled to free cancellations, which encourages commitment to their bookings.

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7 tips to make your overbooking strategy a success in 2024

STAAH

The hotel overbooking strategy is a revenue management technique that hotels use to maximise occupancy and revenue. By deploying this strategy a hotel is insuring itself against possible cancellations by having secured guests who can fill cancelled bookings. What is a hotel overbooking strategy? 2) Use multiple data sources.