Hospitality Tech

JUNE 5, 2025

55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. Hotel leaders should not rely solely on feedback forms or review sites. UX is Now a Marketing Lever Hotel marketers should treat digital experience as brand marketing, not just UI design.

Travel

Hospitality Tech

JUNE 5, 2025

55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. Hotel leaders should not rely solely on feedback forms or review sites. UX is Now a Marketing Lever Hotel marketers should treat digital experience as brand marketing, not just UI design.

Consumer

Hospitality Tech

JUNE 9, 2025

announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. 55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. Hotel leaders should not rely solely on feedback forms or review sites.

Operations

Travel Media Group

FEBRUARY 12, 2025

Sarah Moss, Chief of Staff at Hunter Hotel Advisors, joins the Suite Spot to discuss the upcoming 36th annual Hunter Hotel Investment Conference and give hoteliers a look at what they can look forward to from the event. So Hunter Hotel Investment Conference is a great place for that. I’m your host, Ryan Embree.

Hotels

Hospitality Tech

JUNE 9, 2025

55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. Hotel leaders should not rely solely on feedback forms or review sites. UX is Now a Marketing Lever Hotel marketers should treat digital experience as brand marketing, not just UI design.

Consumer

Social Tables

JANUARY 14, 2022

Many hospitality conferences and conventions were virtual or hybrid events , while others were forced to cancel altogether. 2021 also brought about many exciting developments in hospitality technology, digital marketing, hotel services, and changes in travel trends. February 23-25 | Francis Marion Hotel | Charleston, SC.

Hospitality

Spherical

MARCH 16, 2020

We encourage you all to keep in touch, keep communicating, and keep the conversations going here and on our multiple channels: @sphrcl and can connect directly with Adam @adwal or LI See a collection of our hotel marketing considerations during this time.

Hotel Marketing

Xotels

JANUARY 18, 2021

It allows you to target and market to a variety of consumer groups with different behaviour with an offer that matches their needs and budget level. What is Hotel Market Segmentation? As a revenue manager or hotelier, your hotel market segmentation shall help to identify the purpose of the trip: either business or leisure.

Hotel Marketing

Hotel Speak

DECEMBER 11, 2023

This allows properties to be more responsive to temporary demand shifts such as the announcement of a local event or a weather event that could reduce the number of people travelling to your location. Food and beverage, spa services, parking, and event spaces all come together to inform Total Revenue Per Available Room (TRevPAR).

Revenue

eTourism

MARCH 12, 2020

As for the hotel industry, the coronavirus outbreak has had a massive impact as travel and crowds are generally avoided, major events are cancelled, self-isolation is encouraged and lockdown is, or is gradually becoming, implemented in countries across th

Cancellation

Fuel Travel

JULY 24, 2023

Hotel emails examples and strategies of triggered emails include: 1. Event Reminders Selling event/attraction tickets AND room nights? Set up an email campaign that not only gets guests excited about what you’re promoting but highlights hotel amenities they can enjoy during their stay. Double whammy.

Email Marketing

Cloudbeds

MARCH 20, 2023

And it all starts with hotel market segmentation. What is hotel market segmentation? Hotel market segmentation is the process of grouping hotel guests into categories based on shared behavior and characteristics. Use booking data to determine which market segments to target.

Hotel Marketing

gcommerce

OCTOBER 21, 2024

It’s essential to know your audience—are they the type who would enjoy a paranormal adventure, or would they be more likely to cancel their reservation if they hear about your haunted history? Dark hotel histories may backfire Not all hauntings are playful or lighthearted. Managing expectations is key.

Market

eZee Absolute

SEPTEMBER 26, 2024

Table of Content Understanding No-Shows Analyzing No-Show Data Implementing No-Show Policies Dealing with No Shows The Solution to Hotel No-Shows Understanding No-Shows So, what exactly is a no-show? It’s when a guest books a room but simply doesn’t turn up without canceling. There are a few different types of no-shows.

Cancellation

SiteMinder

DECEMBER 4, 2023

Hotel industry statistics refer to data and metrics relating to hotels and other accommodations in the industry. Hotel statistics may include occupancy rates, revenue figures, guest statistics, cancellation rates, booking channel statistics and more. The average cancellation rate is 20%. million people.

Occupancy

Travel Media Group

DECEMBER 22, 2021

Ryan Embree: Welcome to Suite Spot where hoteliers check in and we check out what's trending in hotel marketing. Think about how many weddings got canceled, rescheduled. Annual events that have been going on for decades had been canceled. That's where all of your event planners are going to be.

Cancellation

Travel Media Group

DECEMBER 9, 2021

Ryan Embree: Welcome to Suite Spot, where hoteliers check-in and we check out what's trending in hotel marketing. So the first one is really about posting about local community holiday events. Now, last year, we might've not been able to post about these events. I'm your host, Ryan Embree. Ryan Embree: Hello, everyone.

Occupancy

Inn Quest

MAY 11, 2023

Alternatively, during low season periods, such as winter months or weekdays, hotels may offer discounted rates to attract customers and fill their rooms. By using dynamic pricing strategies, hotels can also adjust prices for specific events or promotions to attract more customers and increase their revenue.

Revenue

Social Tables

SEPTEMBER 22, 2017

Time- and Location- Specific Marketing Campaigns. With big data for hotels, marketing teams can position their brand in front of guests, wherever they are, exactly when they need a place to stay.

Cancellation

Travel Media Group

JULY 29, 2020

Ryan Embree: Welcome to Suite Spot where hoteliers check in and we check out what's trending in hotel marketing. We know that a lot of events have been canceled in 2020 due to the pandemic. Ryan recounts the significant changes to the traveler experience of a hotel stay in summer 2019 versus summer 2020.

Travel

Travel Media Group

NOVEMBER 10, 2021

Listen and learn as we discuss planning posts around: holidays, events, hotel amenities/features, and local stories. If you are interested in learning more about how Travel Media Group can help plan your hotel’s social calendar, call or text 407-984-7455. Before republishing quotes, we ask that you reference the audio.

Events

eZee Absolute

NOVEMBER 6, 2024

A Wake-Up Call in the Himalayas It was a busy summer season when Hotel Stone Hedge faced a series of unfortunate events. Another guest complained about delayed responses to their queries, while the hotel’s management struggled to keep track of bookings and cancellations.

Cancellation

Travel Media Group

JULY 6, 2023

Join Suite Spot Host, Ryan Embree, as he covers the top 5 takeaways from the inaugural event of The Hospitality Show presented by Questex and the AHLA. Ryan Embree: Welcome to Suite Spot, where hoteliers check in and we check out what’s trending in hotel marketing. This was an inaugural event. So check that out.

Hospitality

Xotels

APRIL 3, 2024

Questioning when and where your demand will come, who will be booking at your property, which hotels will you have to compete, and identifying challenging periods or seasons are important to manage expectations. By understanding these factors, hotels can tailor offers to meet the specific needs of different segments.

Revenue Management

AskSuite

JANUARY 29, 2025

Using WhatsApp as your hotels marketing strategy isnt just about keeping up with trends; its about addressing the evolving expectations of todays traveler. By adopting this tool, hotels can deliver value at every stage of the guest journeybefore, during, and after the stay.

Marketing Strategy

gcommerce

FEBRUARY 13, 2023

5 Must-Have Hotel Marketing Channels Last week, in “ Hotel Marketing in a Down Economy, ” GCommerce’s Founder, Scott van Hartesvelt , shared some important hotel booking pattern signals, what history has taught us about navigating a challenging economy, and how properties can come out stronger on the other side.

Digital Marketing

SiteMinder

JULY 13, 2024

By gauging the strengths and weaknesses of other hotels in the vicinity, one can identify unique selling points and potential market gaps. By analysing historical data, current bookings, local events, and even broader market trends to identify patterns, your hotel can anticipate busy and quiet periods.

Revenue Management

SiteMinder

FEBRUARY 25, 2024

By keeping up with the news about hospitality industry trends and events, a hotel can ensure that these changes won’t be detrimental to its business, and it can hopefully capitalise on these developments. Almost one in five hotel rooms booked online are cancelled prior to travel. billion at a CAGR of 4.5%.

Hospitality

Inn Quest

AUGUST 15, 2023

This real-time inventory synchronization prevents overbooking and ensures that the hotel’s occupancy data is consistent across all platforms. Rate Management: Thereafter, channel management systems help hotels set different room rates for each channel based on demand, seasonality, events and other criteria.

Management

Cloudbeds

APRIL 1, 2025

Availability As rooms fill and availability becomes limited for specific datesfor example, during the Wine + Food Festival in MarchPMax detects the change in inventory through the hotels booking system, automatically reducing spend on those dates while maintaining visibility for shoulder dates.

Travel

Lure Agency

MARCH 7, 2023

Relationship marketing is vital for hotel sales professionals because it helps them build trust, better understand prospects’ needs, and encourages customer loyalty and repeat business. The Basic Elements of Relationship Marketing There are four basic elements of relationship marketing.

Market

Travel Media Group

JUNE 12, 2024

Ryan Embree: Welcome to Suite Spot, where hoteliers check in, and we check out what’s trending in hotel marketing. And now it’s a really important platform for B2B business, uh, especially for hotels, wedding planners, corporate planners, group events. So especially on the event side. Hello everyone.

Events

eZee Absolute

MAY 13, 2024

The revenue forecast report provides a prediction of future occupancy and revenue based on factors like historical data, market trends and upcoming events. This proactive approach ensures the hotel captures maximum revenue during peak periods without leaving money on the table. No, it’s no magic crystal ball.

Revenue Management

Xotels

APRIL 3, 2024

Ultimately, prioritising achieving a fair share of direct sales empowers hotels to establish stronger control over guest data to increase profitability, and maintain autonomy over their brand image and customer experience. This is one of the first steps when creating a revenue management strategy, performing thorough market research.

Revenue Management

SiteMinder

JANUARY 8, 2024

The entertainment businesses can include attractions of special interest such as zoos and museums, or spectator events such as theatre performances or sports games. Hotel management might consider a games room, gym or spa onsite to encourage guests to stay within the vicinity and encourage boosted spending.

Operations

SiteMinder

JANUARY 8, 2024

The entertainment businesses can include attractions of special interest such as zoos and museums, or spectator events such as theatre performances or sports games. Hotel management might consider a games room, gym or spa onsite to encourage guests to stay within the vicinity and encourage boosted spending.

Operations

Xotels

NOVEMBER 23, 2023

Read the articles below: Top 5 Essential Hotel Management Tips for The Perfect Guest Experience How to Make Your Hotel Stand Out? Main responsibilities: Acquire extensive knowledge of the premises and nearby venues, arrange events and transportation, answer phones, make reservations, and handle complaints with appropriate solutions.

Management