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The impacts of Cyclone Alfred have been far reaching with the hospitality industry significantly affected by mass cancellations, according to the latest CoStar STR data. We’re closely monitoring booking trends. Leisure destinations, with more discretionary demand, potentially face a longer recovery, Burke said.
This standardized language streamlines daily operations, from front desk check-ins to revenue management, ensuring clear communication across all hotel departments and with industry partners. BOH (Back of house) Staff-only areas such as kitchens and offices where operational work happens away from guests.
Flexible Cancellation Policies : In an unpredictable world, flexibility matters. Integration with PMS & Channel Manager : A seamless backend makes daily operations smoother and more accurate. Promote direct booking perks like free breakfast, flexible cancellation, or early check-in.
Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.
Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.
BEO – Banquet Event Order : A document outlining the details of an event for the operations team. CTD – Closed to Departure : A restriction preventing guests from checking out on a specific date. GOI – Gross Operating Income : Revenue left after operating expenses. corporate travel).
Set rate fences: protect higher rates with smart length-of-stay, cancellation, and channel rules. Offer clear direct booking benefits (upgrades, breakfast, flexible cancellation). Distribution Chaos: Wrong Rates, Closed Channels, Missed Sales The Mistake Distribution errors are silent killers. Housekeeping controls inventory.
ROHs platform is designed to increase hotel profitability by automating and simplifying payment operations, from group bookings to corporate sales. According to Toast, these features are designed to help restaurants increase revenue, improve operational flexibility, and deliver better hospitality in any service environment.
“Governors and mayors from both sides of the border are working hard to maintain co-operation,” she said. Ihsain Chahim from BDC noted a key shift: “We’re seeing 40 per cent of Canadians cancel plans to travel to the U.S. Speakers urged operators to tailor offerings to domestic travellers and diversify financing sources.
By utilizing the power of data, hotels can anticipate demand surges, optimize maintenance operations and enhance the guest experience. Algorithm Development: Build pricing models that factor in both occupancy and operational costs (including maintenance readiness). Customized Offers : Align promotions with past behaviors.
For hotel operators, this presents a clear opportunity and challenge: how to deliver efficient, personalized service around the clock without overloading staff. Beyond a tech upgrade, AI is a strategic driver for enhancing guest satisfaction, boosting operational efficiency, and increasing direct booking conversions. AI agents (a.k.a.
Inside the Agoda Partner Central, you can tweak prices, open or close inventory, answer guest messages, and map your property to a channel manager or PMS in minutes, removing double-handling. In this blog, we’ll show you how to make the most of being an Agoda Partner and effectively syncing it with SiteMinder for smooth operations.
However, with trends ever evolving and Covid-19 impacting booking behaviour, it is important to take factors such as booking windows, cancellations trends, increasing room rates, and inflation into account. Hotels in vacation markets for many have been influenced (indoctrinated) by tour operators on how to manage their property.
Hotel bidding sites allow you to fill slow periods in your operations. Keep rooms selling year-round When a conference cancels or a storm rolls in, you need a fast outlet for distressed inventory. Once the links are live, you gain a closed loop where bidding sites drive incremental bookings without piling extra work on your team.
announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals.
AI will make hotel operations more efficient by removing the friction of traditional workflows. 55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. These issues are not just operational annoyances; they have measurable business impact.
UN Tourism reported at the close of May of this year that over 300 million tourists travelled internationally in the first three months of 2025, three percent above the same period in 2019. Herein lies the case for revenue managers to work more closely with hotel operations.
The future of AI in hospitality is no longer a distant realityit’s starting now, transforming how hotels communicate with travelers, drive direct bookings, and streamline key functions in daily operations. This surge reflects growing investments in technologies that improve traveler experiences and operational agility.
Attendees can also preview powerful updates to the Front Desk and Sales & Catering systems, designed to boost operational speed, improve data visibility, and simplify complex workflows for staff.
Meaningful benchmarking The standardization of key operating metrics like RevPAR, labor cost percentages, and departmental profit margins allows hotels to compare their performance with industry averages, competitive sets, and market data sources such as STR Global. standards, such as the International Financial Reporting Standards (IFRS).
Hotel laws are the rules and regulations that hotel operators and staff must follow to ensure legal compliance, protect guests’ rights and maintain safety and service standards. Accessibility, fire safety and clear guest pricing are all closely monitored, and hotels must display their lodging license publicly at the property.
55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. These issues are not just operational annoyances; they have measurable business impact. AI will make hotel operations more efficient by removing the friction of traditional workflows.
6/10/2025 WorldVue to Announce WorldVue Compass at HITEC 2025 At HITEC 2025, WorldVue will unveil WorldVue Compass, a next-generation platform designed to transform the mobile guest experience through intelligent personalization, seamless integration, and operational efficiency. To learn more about Cvent IQ , visit the website here.
Weâll continue to collaborate with our customers to understand their needs for success and deliver the technology to make that possible.â Enseo has always placed emphasis on improving and simplifying operations while enhancing user experiences. These issues are not just operational annoyances; they have measurable business impact.
The report highlights a widening gap between technological potential and operational readiness. Commercial strategies vary by scale: Independent hotels are expanding teams and actively testing new technologies, while larger chains are focusing on system consolidation and operational streamlining.
Bottom Line: Carnivalâs food waste playbook isnât just for cruise shipsâitâs a scalable, tech-forward model that hotel operators can adapt today. âMaestroâs impactful technology is helping independent hotel operators take greater control of their operations while enhancing both guest and staff experiences.
6/10/2025 WorldVue to Announce WorldVue Compass at HITEC 2025 At HITEC 2025, WorldVue will unveil WorldVue Compass, a next-generation platform designed to transform the mobile guest experience through intelligent personalization, seamless integration, and operational efficiency.
The report highlights a widening gap between technological potential and operational readiness. Commercial strategies vary by scale: Independent hotels are expanding teams and actively testing new technologies, while larger chains are focusing on system consolidation and operational streamlining.
Streamlines operations via self-onboarding Being listed in the OpenTable Integrations Marketplace allows hotel tech teams to activate the functionality quickly, reducing the time and cost of deployment. Her focus will center on increasing AUV for existing operators while strategically expanding the brands presence into new communities.
The Board of Directors extends its sincere gratitude to David for his significant contributions in advancing Duettoâs culture, operational performance, and long-term strategic vision. The report highlights a widening gap between technological potential and operational readiness. 6/23/2025 Hospitable Helps US Hosts Recover $1.2M
Designed for operational excellence and rapid deployment, the Appetronix kitchen integrates robotics, AI, and advanced systems engineering to consistently produce high-quality meals in high-traffic, labor-constrained environments. The report highlights a widening gap between technological potential and operational readiness.
Share WhatsApp LinkedIn X Facebook Email Qatar reopened its airspace late Monday after temporarily closing it amid Iranian threats of retaliation against the U.S. The country said it had closed the airspace to “ensure the safety of citizens, residents and visitors,” the country’s foreign ministry account posted on X earlier in the day.
Subscribe Airlines Airlines Cancel Flights and Divert Routes as Israel-Iran Conflict Escalates Meghna Maharishi June 17th, 2025 at 1:16 PM EDT Photo Credit: An Emirates Airbus A380-800. Vincenzo Pace / Vincenzo Pace Skift Take The latest set of cancellations come as airlines had started to resume flights to the region.
Amid the developing situation in the Middle East, Air India has ceased all operations to the region as well as to and from the East Coast of North America and Europe with immediate effect, until further notice,” an Air India spokesperson said in a statement. Shortly after the attack, the UAE temporarily closed its airspace.
The Hotel cancellation policy allows guests to cancel reservations up to a specified time before check-in. After this period is crossed, hotels may apply a cancellation fee, a percentage of the booking amount, or the entire booking cost. Why Should Hotels Have Clear Cancellation Policies?
Here’s a brief explanation of the reasons why hotel overbookings happen: Uncertain Cancellations: Hotels anticipate a certain percentage of reservations to be canceled. However, when guests don’t cancel as expected, it can lead to overbooking. Operational Challenges: Managing overbookings requires staff time and resources.
Brady Hotels & Apartments is an independent hotel group owned and operated out of Melbourne, Australia. Founded in 2014, the group quickly expanded to the four locations it holds today, which are all in close proximity to transport, entertainment, restaurants and bars. Our smart hotel platform helps you do exactly that.
Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.
You may also be familiar with forecasted closing dates as “Hopeium.” Most of the dates that you see in your CRM in the field titled “closing date” are what you might call sales rep dates. They aren’t the actual closing date, but rather, they are the date by which the salesperson would like to close the deal.
Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.
The number one thing that we hear from hotels, particularly in a post-Covid environment, is that cost of operating a hotel has gone up, therefore, there’s pressure on the bottom line. The cost of operating a hotel has gone up and that has resulted in hotels putting up prices. Number two is the cost of talent has gone up.
“Featuring advanced platform technologies that include AI, communications and control, the new CLOi ServeBot is going to help our hospitality and healthcare customers streamline their operations.
While hotel fees can be powerful secondary revenue generators or a useful tool to mitigate additional operational costs, there is an art to applying them effectively. Reservation cancellation fees These are charged when guests cancel their bookings, especially if done at the last minute.
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