This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
For OTAs, however, they negotiate a commission on bookings. Additionally, short-term focus drives hotels to rely more on OTAs when there’s an immediate need, as direct channels cannot drive demand as quickly. It is also worth noting that commission isn’t the only cost associated with OTAs. But is this really the case?
Business travelers typically seek workspace-friendly rooms with fast Wi-Fi, while families require spacious accommodations with connecting rooms. Track performance metrics regularly and adjust allocations based on results. Now that your targeting strategy is in place, let's explore how to measure the success of your segmentation efforts.
Real story: At Galgorm Resort , the AI solution led to a surge in accommodation inquiries, accounting for over 33% of all chats during an entire quarter. By delivering timely, contextual responses, hotels reduce dependence on OTAs and capture more direct bookings —with higher margins. Read the full case study here.
Setting measurable objectives, such as higher guest satisfaction scores or improved ROI from marketing campaigns, will guide your decision-making process and help you evaluate success later. Consider questions like: What do you want to improve with a CDP? What limitations in your current setup need to be addressed?
OTA Sync is one of the software solutions on the market that focuses on booking engine excellence. Offer exclusive discount codes or booking links that they can share with their audience to track ROI and drive direct bookings. It should be seamless , showing real-time prices and availability. How Can Hotels Optimize for Voice Search?
When paired with a strong digital marketing plan that is well thought out and executed, hotels have reported a 40% higher guest loyalty rate and increased ROI by 564%. Is your website equipped with an online booking process quick and easy on both desktop and mobile so that you can properly compete with Online Travel Agencies (OTAs)?
Star ratings are often a traveler’s first filter when searching for accommodations. Online Presence: Pictures That Speak Volumes Your website and OTA listings are your hotel’s digital storefront. Hospitality Net reports that listings with professional photos experience up to 93% higher engagement on OTAs.
Hotels that provide this level of responsiveness via AI have seen direct bookings grow and OTA dependency shrink, thanks to: Smart integrations and availability/pricing conversations Real-time, multiple-channel traveler support Dynamic, human-like responses with appropriate tone and context 2.
The best will deliver incredible ROI, by securing you more bookings than ever before. As you improve the efficiency and effectiveness of your efforts, your marketing ROI will improve too. Measurable results Speaking of ROI, a marketing partner will deliver clear, tangible, measurable results.
The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI). Energy management systems (EMS) are high-impact investments that deliver proven value and a measurable ROI. A cloud-native platform for centralized above-property device monitoring and control.
The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI). Energy management systems (EMS) are high-impact investments that deliver proven value and a measurable ROI. A cloud-native platform for centralized above-property device monitoring and control.
Supporting the flywheel are two new layers: Accelerate is a growing suite of tools designed to increase check size, repeat visits, and campaign ROI. The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI).
Supporting the flywheel are two new layers: Accelerate is a growing suite of tools designed to increase check size, repeat visits, and campaign ROI. The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI).
Supporting the flywheel are two new layers: Accelerate is a growing suite of tools designed to increase check size, repeat visits, and campaign ROI. The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI).
The advent of Online Travel Agencies (OTAs) has revolutionized the hospitality sector. To be very precise, it has shaped the way guests book their accommodations at hotels. This is the primary reason why as a hotelier, you should know how to select the right OTAs for your hotel. Why should you partner with OTAs?
The aim is to generate a hotel return on investment (or hotel ROI); money that you can either reinvest in the business or extract as profit. A hotel investment that delivers the goods Little Hotelier’s all-in-one booking and hotel management software can deliver an incredible ROI for your small, independent hotel: up to 63x!
Download Our FREE E-Book Outrank OTAs & Drive Direct Bookings With our SEO Blueprint Learn the secrets to driving more traffic to your hotel website, generating more leads, and ultimately increasing sales. By staying agile and adapting to changes in the market, you can maximize your ROI and drive bookings through paid advertising.
This visual representation can showcase everything from the food to the services, to the accommodations to the sights. Download Our FREE E-Book Outrank OTAs & Drive Direct Bookings With our SEO Blueprint Learn the secrets to driving more traffic to your hotel website, generating more leads, and ultimately increasing sales.
Travelers are booking smarter than ever, using search engines, OTAs, and social media to shape their journeys. Download Our FREE E-Book Outrank OTAs & Drive Direct Bookings With our SEO Blueprint Learn the secrets to driving more traffic to your hotel website, generating more leads, and ultimately increasing sales.
These sites may vary to include online travel agencies (OTAs) such as Booking.com , Expedia, Tripadvisor, or Agoda; travel metasearch engines such as Google, Kayak, and Trivago; GDSs such as Amadeus and Sabre; bed banks such as Hotelbeds, or online marketplaces such as Airbnb, Vrbo (former HomeAway), etc. The same happens with a cancellation.
The average ROI on PPC in 2024 is 200 percent ! Think vacation packages, bundled accommodations, and travel experiences. Accommodate their interests and you’ll win their business. OTAs take some of the burden off you but you won’t get the entire cut of the profits. Product You already have a compelling product.
Some key features of Innroad include its OTA integrations, an all-in-one management solution, and a network of around 500 partners and integrations. SiteMinder offers unparalleled OTA distribution, ensuring that hotels have the best coverage and reliability in the market. Let’s take a closer look at the differences between the two.
The reason is simple: Google boasts a global search engine market share of over 90% , and when a potential guest ‘googles’ accommodation by typing in “hotel [your city]”, Google Hotels comes up as a rich result. Bookings aren’t made on Google Hotel Finder – the user is sent to either an OTA or the hotel’s own site to complete the booking.
According to Hotel Mize , online travel agencies (OTAs) accounted for 40% of global hotel bookings in 2023. Many guests actively seek eco-friendly accommodations that align with their values. Invest in a user-friendly website that works seamlessly on mobile devices. That said, travellers are more eco-conscious than ever.
In fact, simplifying your tech stack might be the best way to maximize ROI from your technology investments. But ROI aside, there’s a practical reason to consolidate that you probably never considered: less switching between apps and windows. Consolidating technology is not the wave of the future—it’s already here.
Speaking of which… Encourage, monitor and reply to reviews The number of online reviews people write about your small hotel as well as the grade at which they rate you plays a role not only in how potential customers view your accommodation offering but also in what search engines like Google think of it.
Hotel rating system: Explained Here’s what each star rating might mean: 1-star : Budget accommodations with basic services and minimal amenities. 2-star : Modest accommodations with a slightly higher level of comfort and services. Travellers often rely on star ratings as an initial filter when searching for accommodation options.
With over 80% of leisure travelers globally booking accommodations online in 2024, as per Statista, the shift towards online travel booking is unmistakable. Through a blend of online, offline, or combined efforts, the approach to promoting accommodations is continually adapting.
Hotel search engines are online platforms that allow travellers to search, compare, and book accommodations at various hotels. OTAs are important for any hotel, including small accommodation providers. Prospective guests can then book their desired hotel from the OTA website, then they collect a commission from each sale.
When people plan a trip online, accommodation operators have opportunities to connect with them at various touch points on the traveler’s purchase journey. For example, if you found that your GAC for OTA bookings is 41%, whereas your GAC for direct bookings is 7%, where would you want to prioritize bookings?
They should also have a KPI-based approach to metasearch and SEM that aligns with the property’s ROI targets for these channels. If you’re not doing this, your competition likely is and the OTA’s certainly are with their massive marketing budgets. How is Metasearch Different Than Online Travel Agencies (OTAs)?
What is GAC (Guest Acquisition Cost) Guest Acquisition Cost (GAC) is a metric to measure the total cost your hotel incurs to attract, convert, and accommodate a new guest. This figure helps your hotel evaluate the return on investment (ROI) from your marketing initiatives and operational enhancements.
It can be frustrating because you’ve expended the energy to market and advertise your hotel, to enhance your guest experience and accrue good reviews, to ensure that every one of your channels, from your website to your OTA listings, are optimised for the exact type of guest you’re looking to attract. according to a recent study.
Whether youre struggling with visibility, grappling with high OTA commissions, or trying to boost direct bookings, this guide will give you actionable advice to refine your strategy and make it work for you. Focus on Direct Bookings: Optimize your website and offer incentives to encourage direct reservations, reducing reliance on OTAs.
A direct booking website is a website that any hotelier or accommodation provider, no matter their size, can use to accept direct bookings. Why your small hotel needs its own direct booking website Many small, independent hotels remain reliant on OTAs and other booking channels to attract guests. What is a direct booking website?
As the alternative accommodation market continues to grow, VR has become an essential differentiator, with properties offering immersive previews seeing conversion rates improve by up to 16% for premium room categories. 👉 Read Also - Innovative Horizons: How Hotels Are Changing 10.
Here are just a few of the issues you may be facing right now: Competition and market saturation : With numerous accommodation options on Airbnb, hotels face increased competition from various property types, making it essential to stand out and attract potential guests. Easy listing management. Easy listing management. Wow your guests.
Here are some best practices for a small accommodation business to follow: Communication is key Ensure that your guests are well-informed about your cancellation policy at the time of booking. Include your policy in your listing on OTAs and in guest communications (especially in the lead up to the booked date).
Originally, moreover, published rates were solely coming from third-party advertisers (such as OTAs), while the official websites were only visible thanks to a backlink to brand.com, not unlike TripAdvisor.com ‘s Business Advantage. . When clicking on the ads, users were taken to a dedicated URL, google.en/hotelfinder
Successful hotels recognize that their customers are individuals seeking experiences, not merely accommodations. Hotels must shift their focus from merely accommodating guests to actively caring for their well-being and creating moments of delight. People have a high level of faith in OTAs.
And a hostel is one of the simplest and most enjoyable forms of accommodation you can provide. They offer cheap beds, and are more communal and social than other accommodation options too. Competitive analysis: Research the number, price and quality of similar hostels and accommodation options in your area.
This means your tool is going to work to the advantage of your specific property, allowing you to accommodate local demand and competition within your specific market. Focus on ROI Often, by automating and simplifying data management, a pricing intelligence tool will generally pay for itself as well as increasing staff efficiency.
Don’t put all your eggs in one basket Statistics from HSMAI show 76% of independent hotel room nights are reserved through OTAs, costing hotels billions in commissions every year. In order to increase direct bookings , hotels need to think about their overall web presence, not just OTAs.
It’s a system that is designed to streamline operations and workflows for accommodation businesses of all sizes. SiteMinder is also one of the quickest channel managers in the industry to connect new channels and is the largest distributor to OTAs such as Booking.com, Expedia, and Airbnb.
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content