Trending Articles

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Qatar Airways CEO: Boeing Win Over Airbus was a ‘Very Close Call’

Skift Blog

Skift Take: Al-Meers comments herald a bold new chapter anchored around U.S.-built aircraft, but they're also a reaffirmation of Qatar Airways pragmatic and often opportunistic fleet strategy.

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ForWard Conference Focuses on Individual and Collective Power for Women in Hospitality

Lodging

The future of hospitality relies on diverse leadership, and women are increasingly stepping into those roles. Championing women in the hospitality industry is the AHLA Foundations ForWard Conference, now in its sixth year. Nearly one thousand hospitality professionals convened at the Hyatt Regency Atlanta earlier this month for this years conference, which centered around the concept of power, both individual and collective power, Kevin Carey, president and CEO, AHLA Foundation, shared with LODG

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15 Hours Nonstop: Charlotte Gets Its First Ultra Long-Haul Route

Skift Blog

Skift Take: Etihads bet on Charlotte underscores a broader strategy: using Abu Dhabis growing hub status, and its unique U.S. Pre-Clearance advantage, to build traffic beyond traditional gateways.

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How Custom CRMs Improve Workflow, Sales, and Retention

Social Hospitality

In an industry where follow-ups make or break bookings and where client experience isnt just a buzzword but the whole business model, the tools you use matter. Yet, many in-house marketers in the hospitality industry are still forcing generic systems to do a very specific job. Thats where niche CRMs (Customer Relationship Management Systems) are stepping in and changing the game.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Exclusive: new-look Pan Pacific Perth primed for corporate market growth

Hotel Management

Australias first and largest Pan Pacific hotel, Pan Pacific Perth, is reenergised to capture a growing leisure and corporate travel market with the completion of a large-scale renovation project and a new General Manager at the helm. A feature of the Perth skyline for nearly 55 years, the former Sheraton hotel was taken over by Pan Pacific Hotels Group (PPHG) in January 2011 and has since operated as Pan Pacific Perth.

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AI in Hotel Events: Reinventing Guest Experiences & Revenue Opportunities

Are Morch

The Core Challenge: “Overwhelmed, Underbooked, and Underdifferentiated” Independent, boutique, and luxury hotels are sitting on a goldmine of event potentialyet often struggle to activate it. Heres why: Overwhelmed by logistics: The operational complexity of eventsfrom guest lists to lighting, food to flowoften overwhelms lean teams. Errors creep in, personalization suffers, and staff burnout rises. […] The post AI in Hotel Events: Reinventing Guest Experiences & Revenue

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In conversation with: Emma Loane, Corporate and Hospitality Business Manager, ARRAN

Hotel Designs

Hotel Designs In conversation with: Emma Loane, Corporate and Hospitality Business Manager, ARRAN In conversation with: Emma Loane, Corporate and Hospitality Business Manager, ARRAN ARRAN’s Hospitality and Corporate Business Manager, Emma Loane, tells Hotel Designs how she found herself at the proudly Scottish produced cosmetics company and explains what makes ARRAN products so stand-out in the hospitality industry… Following a career in the hospitality industry, getting to know hote

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Hilton celebrates milestone 50 years in Australasia at the new-look Hilton Sydney

Hotel Management

Global hospitality brand Hilton is celebrating a successful 50 years in business in Australasia, marking the occasion with a grand function at the brands longest standing hotel in the region, Hilton Sydney, revealing a AU$40 million makeover. Hiltons journey in Australasia dates back to 1975 with the opening of this landmark hotel, which set the standard for international hospitality in the region.

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Bookings rise beyond expectations for boutique UK property

STAAH

Lackford Lakes Barns invested in new tech with STAAH SwiftBook, and it paid off in a big way. Historic charm, modern appeal Lackford Lakes Barns feature the best of both worlds, all the character of an old building and all the comfort of modern living. They are in a unique location surrounded on all sides by Suffolk Wildlife Trust’s Lackford Lakes Nature Reserve while only 5 miles outside historic Bury St Edmunds.

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Spain Orders Airbnb to Block More Than 65,000 Holiday Rentals

Skift Blog

Skift Take: The Spanish's government order is the latest move to crack down on short-term rentals in response to the shortage of affordable housing.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Crestline Announces Opening of the Newly Renovated Courtyard San Jose Airport

Lodging

FAIRFAX, VirginiaTheCourtyard San JoseAirportannounced ithas reopenedfollowinga multi-year$15millionrenovation.Thehotel beganaccepting reservationsandwelcoming guests onApril 2. Situated at the gateway to Silicon Valley and only one mile from the Norman Y. Mineta San Jose International Airport, the hotel offers complimentary airport shuttle service and easy access to dining and shopping at Santana Row.

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Structure Hospitality adds Hampton Inn & Suites in Ogden, UT

Hotel Business

Structure Hospitality has added the historic Hampton Inn & Suites Ogden to its third-party management portfolio. The 124-room hotel is located in the center of downtown Ogden and connects directly to the David Eccles Conference Center. Omnia Commercial Real Estate owns the property. This is the second Omnia-owned hotel in the Structure Hospitality portfolio.

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iVvy selected as listed Sales & Catering Software vendor for Accor

Hotel Management

After a rigorous evaluation process, leading Sales and Catering Software, iVvy, has been selected as one of the listed Sales & Catering Software vendors by global hospitality giant, Accor. Accors global presence spans across 5,600 hotels in more than 110 countries, operating across 45 brands. This announcement reflects Accor’s commitment to partner with world-class providers to enhance consistency, efficiency, uphold brand standards, and connectivity across their portfolio.

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Elevating team performance and guest satisfaction through strategy

eHotelier

In hospitality, leadership isnt just about managing operationsits about inspiring people. As hotel managers and executives, were not only responsible for the guest experience but also for the energy, engagement, and effectiveness of the teams delivering it. And in todays fast-paced, guest-centric world, that means leading with purpose, empathy, and strategy.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Marriott’s New Brand Is Called Series by Marriott, and It’s Coming to India First

Skift Blog

Skift Take: Global hotel chains always brought their tried-and-tested brands to India. Now Marriott is flipping that: Indias not just a stop, its the starting line.

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Gaylord Hotels Expands With the Opening of Gaylord Pacific Resort & Convention Center

Lodging

BETHESDA, MarylandGaylord Hotels and Marriott International announced the opening of Gaylord Pacific Resort & Convention Center, the first-ever Gaylord Hotels property in California and the sixth in the brands portfolio. Developed in partnership with RIDA Development Corporation, this $1.3B project includes 1,600 guestrooms, including 89 suites, a range of 12 food and beverage concepts, a 4.25-acre waterpark with multiple pools, and more than 477,000 square feet of meeting and event space.

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Beyond Hotel Silos: Embrace the Guest Journey

Demand Calendar

The truth is, our guests don't experience our hotels in departmental slices. They experience a continuous journey, a narrative that begins long before they step foot in the lobby and extends well after they've checked out. It's time we tore down the internal walls and rebuilt our operations around this fundamental truth.

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Looking to Reduce Your Carbon Footprint? Start With Your Bathroom 

Hotel Management

Clean Charge is the most sustainable large format solution on the market, with only 5 grams of plastic per pouch, helping hotels globally to significantlyreduce their annual carbonfootprint. VANITY GROUP officially invites hoteliers globally to experience the worlds most sustainable format, Clean Charge. This leading large format solution delivers up to a 93% reduction in plastic waste and marks game-changing improvements in operational efficiency and hygiene.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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What Is a Hotel Booking Engine and Why It Is Important

STAAH

A hotel booking engine is more than a plug-in, its the digital front door to your hotel. It allows guests to book rooms directly from your website (or social media) in real-time, without needing to call or email your front desk. Todays digital-first guests demand convenience, speed, and seamless experiences making a booking engine more than just a helpful tool, it’s a necessity Why Every Hotel Needs a Booking Engine If your hotel isnt offering direct bookings online, youre missing out on r

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Radisson Launches Two ‘Net Zero’ Hotels, Says Financing Gaps Are Slowing Climate Progress

Skift Blog

Skift Take: While Radisson sees strong potential in scaling this model, financial constraints are holding back further expansion.

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Booking.com Names the Top Trending Travel Destinations and Stays for Summer 2025

Lodging

AMSTERDAMTravel remains a constant on people’s minds, and as the seasons shift toward summer, enthusiasm for exploration endureseven amidst macroeconomic uncertainties.New data from Booking.com shows that this summer is shaping up to be a season of big travel plans, longer trips, and meaningful escapes. Optimism is high: 77 percent of global leisure travelers feel excited about exploring the world in the months ahead, and nearly half (48 percent) expect to spend more on travel than […

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Rosewood Mandarina opens on the shores of Mexico’s Riviera Nayarit

eHotelier

Marking the beginning of a new era of luxury in Mexico, the highly anticipated Rosewood Mandarina welcomes guests to enjoy the captivating energy and cultural reverence of the Pacific coast.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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New Aria Kettle Range by Nero

Hotel Management

The Australian leader in hospitality electricals introduces the big sister to the Nero Aria range with the addition of the 1.7L kettle. Equipped with European Strix components, Nero is bringing another premium product to the market for the larger offices and accommodation sector. With a larger capacity of 1.7L, the Aria Kettle is built with a double wall to prevent injury and a practical concealed element inside.

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Running a UK travel business in today’s economic climate

Hotel Speak

With the Autumn Budget 2024 changes now in effect, there are higher costs for everyone in hospitalityagain. So surely the UK is becoming a tougher place to run a travel or hospitality business? Funnily enough, some hoteliers and industry experts are saying the opposite. Theres been something new putting a dent in hospitalitys earning potential for several years now.

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Rising Costs, Supply Strains, Weakening Demand: Airlines Face New Challenges

Skift Blog

Skift Take: The airline industry's resilience in the post-pandemic period is being tested by a restructuring of the global economy.

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Boyd Gaming Signs SaaS Agreement for Agilysys InfoGenesis Deployment

Lodging

ALPHARETTA, GeorgiaAgilysys, Inc. announced that Boyd Gaming Corporation has signed a software-as-a-service (SaaS) agreement for InfoGenesis, the Agilysys omnichannel enterprise POS ecosystem, to be deployed across its 28 gaming entertainment properties in the United States. When fully implemented, data and transactions will be unified across all endpoints, including self-service kiosks, on-demand mobile food and beverage ordering profit centers, and kitchen display stations.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Crescent adds Renaissance Honolulu Hotel & Spa

Hotel Business

The Renaissance Honolulu Hotel & Spa has transitioned to new management under Crescent Hotels & Resorts. The hotel features 187 hotel rooms and 112 residences with ocean and mountain views and interiors designed by Hawaiian designer Sig Zane. Guests have access to the Sky Deck, which includes a fitness center, a heated saltwater pool, and the full-service NAMI Spa. “We are thrilled to have Crescent Hotels & Resorts as our new management partner,” said Spencer Lee, represe

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Luxury Travelers Demand Distinctive and Heritage&Rich Experiences, Rejecting 'Beige&ification' of Travel

Hotel News Resource

The Luxury Travel Report 2025, conducted by Preferred Hotels & Resorts in partnership with The Harris Poll, has revealed that luxury travelers are increasingly seeking distinctive, personalized experiences and heritage&rich stays. They reject standardization in favor of authenticity and emotional connection. Loyalty programs remain a significant priority for them.

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Amadeus Partners with Accor to Transform its Premium Hotel Sales and Events Business

Amadeus Hospitality

Originally published to the Amadeus newsroom The global hotel company will use Amadeus industry-leading sales and catering solution Delphi in its premium and luxury brands May 20, 2025 – Amadeus , in collaboration with Accor, announces an expansion of the use of Delphi , a trusted name in the hospitality industry for managing hotel sales, meetings and events.

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Google’s New Smart Glasses. For Travelers: Live Translation, Navigation

Skift Blog

Skift Take: Google's smart glasses will be a direct competitor to the Ray-Ban Meta glasses, both attempts at building hardware especially for the latest AI.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!