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Skift Take: Etihads bet on Charlotte underscores a broader strategy: using Abu Dhabis growing hub status, and its unique U.S. Pre-Clearance advantage, to build traffic beyond traditional gateways.
New Zealands first JW Marriott has opened in Auckland, following a multi-million-dollar property transformation. The new JW Marriott Auckland, located in downtown Auckland, features 271 guest rooms and 15 suites, an array of wellness offerings, local art and references to landscape and culture in its design. Marriott International Area Vice President – Australia, New Zealand and Pacific, Jason Nuell, highlighted the brands belief that a connection to the natural environment is an important
In todays hospitality landscape, every detail shapes the guest experiencefrom the softness of the linens to the quality of the coffee. While hotels often focus on design and in-room comforts, one essential touchpoint is frequently overlooked: the morning cup of coffee for which guests instinctively reach to start their day. This simple ritual can set the tone for their entire stay.
The Core Challenge: “Overwhelmed, Underbooked, and Underdifferentiated” Independent, boutique, and luxury hotels are sitting on a goldmine of event potentialyet often struggle to activate it. Heres why: Overwhelmed by logistics: The operational complexity of eventsfrom guest lists to lighting, food to flowoften overwhelms lean teams. Errors creep in, personalization suffers, and staff burnout rises. […] The post AI in Hotel Events: Reinventing Guest Experiences & Revenue
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Lackford Lakes Barns invested in new tech with STAAH SwiftBook, and it paid off in a big way. Historic charm, modern appeal Lackford Lakes Barns feature the best of both worlds, all the character of an old building and all the comfort of modern living. They are in a unique location surrounded on all sides by Suffolk Wildlife Trust’s Lackford Lakes Nature Reserve while only 5 miles outside historic Bury St Edmunds.
An uptick in Australian visitors to New Zealand has helped drive a 2.9% RevPAR increase across the nations hotels during the month of April, according to Horwath HTL and Hotel Council Aotearoa data. The latest report, New Zealand Hotel Performance Focus, shows that this growth was achieved despite ongoing declines in key urban markets such as Auckland and Wellington.
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An uptick in Australian visitors to New Zealand has helped drive a 2.9% RevPAR increase across the nations hotels during the month of April, according to Horwath HTL and Hotel Council Aotearoa data. The latest report, New Zealand Hotel Performance Focus, shows that this growth was achieved despite ongoing declines in key urban markets such as Auckland and Wellington.
BETHESDA, MarylandGaylord Hotels and Marriott International announced the opening of Gaylord Pacific Resort & Convention Center, the first-ever Gaylord Hotels property in California and the sixth in the brands portfolio. Developed in partnership with RIDA Development Corporation, this $1.3B project includes 1,600 guestrooms, including 89 suites, a range of 12 food and beverage concepts, a 4.25-acre waterpark with multiple pools, and more than 477,000 square feet of meeting and event space.
Managing a hotel isnt just about filling rooms; its about making your systems and operations work together seamlessly. Hotel management can often feel like youre spinning plates – online travel agents (OTAs) sending bookings, guests booking directly on your site, and your front desk needing real-time updates to avoid the dreaded overbooking. With all these moving parts, how do you deliver that perfect guest experience ?
Skift Take: Thai Airways turnaround shows that rebuilding trust, not just balance sheets, is key to recovery. As the airline exits restructuring, the real test will be sustaining momentum in an increasingly competitive Asian hub landscape.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The Ritz-Carlton Perths open-air cocktail venue, Songbird Bar, is launching a new cocktail series this weekend that celebrates the best in global mixology. The Twilight Tails series will commence on Saturday May 17, welcoming internationally acclaimed bartender Shingo Gokan and his team from The SG Tavern in Tokyo for an exclusive one-night takeover.
RIYADHWyndham Hotels & Resorts has entered into an exclusive development agreement with Le Park Concord Company to launch its Super 8 by Wyndham brand in the Kingdom of Saudi Arabia. With plans to open 100 hotels over the next ten years, the agreement reinforces Wyndhams long-term commitment to expansion in the region. The signing was executed with the active support of the Ministry of Tourism of Saudi Arabia, further underlining the initiatives alignment with the […] The post Wyndham
As seen in the latest Europe Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE) , at the close of 2025s first quarter, the region’s total pipeline stands at 1,683 projects/247,472 rooms. As of the first quarter’s close, 46% of the hotel projects in Europe’s total pipeline are in the under-construction stage, standing at 766 projects and 115,227 rooms.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Take: While Hilton recently made headlines for bringing its luxury lifestyle brand NoMad to Singapore, the group has made clear that the real growth story lies in the mid-market.
Radisson Hotel Group Chief Development Officer, Development, Asia Pacific, Ramzy Fenianos, discusses how the group is capitalising on demand for mixed-use and dual-branded hotel developments. Mixed-use and dual-branded hotel developments are transforming the hospitality landscape across the region, driven by evolving consumer demands, urban density, and the search for operational efficiency.
DALLAS, TexasCBRE forecasted that revenue per available room (RevPAR) will grow modestly in 2025, driven by the continued outperformance of urban locations benefiting from increased group and business travel, as well as a projected rise in demand for drive-to and regional leisure destinations. CBRE projected a 1.3 percent increase in RevPAR for 2025, with occupancy and average daily rate (ADR) rising by 14 basis points (bps) and 1.2 percent year-over-year, respectively.
Article - CBRE Forecasts Modest Growth in Hotel Revenue for 2025, Driven by Urban Centers - CBRE projects modest growth in hotel revenue per available room (RevPAR) for 2025, led largely by urban markets and regional leisure destinations.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
CBRE forecasts a 1.3% increase in RevPAR for 2025, driven by the continued outperformance of urban locations benefiting from increased group and business travel, as well as a projected rise in demand for drive-to and regional leisure destinations. Occupancy and ADR are predicted to rise by 14 bps and 1.2% year-over-year, respectively. This represents slightly softer growth than had been anticipated in CBREs February forecast, which projected 2% RevPAR growth, based on a 21-bps boost in occupancy
New Zealand has welcomed a new value-focused midscale hotel brand Edit Hotels and Resorts, with four properties launched across New Zealand this month. Created by the team behind luxury hospitality group Fable Hotels & Resorts, Edit Hotels and Resorts features a portfolio of recently refurbished properties, including Edit Auckland Central (formerly President Hotel), Edit Auckland Greenlane (formerly Greenlane Suites), Edit Picton (formerly Picton Yacht Club Hotel), and Edit Hanmer Springs (f
WASHINGTONThe American Hotel & Lodging Association (AHLA) praised the U.S. House Ways and Means Committee for advancing key tax provisions in the Budget Reconciliation package that are vital to the hospitality sector. We commend Chairman Jason Smith and the Committee for their leadership on this critical legislation, said AHLA President & CEO Rosanna Maietta.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
May 13, 2025 – In a competitive hospitality landscape, Singapore based Millennium Hotels and Resorts , with more than 80 destinations spread across four continents, has selected Amadeus digital media solution to increase brand awareness and bookings at its properties. Amadeus data-driven marketing expertise and proprietary insights empower Millennium to connect with its target audiences more effectively, fostering engagement and loyalty.
The World Travel & Tourism Council (WTTC) , the global body representing the travel and tourism private sector, revealed its latest Economic Impact Research, which found that the U.S. is on track to lose a staggering $12.5 billion in international visitor spending this year. Notably, international visitor spending to the U.S. is projected to fall to just under $169 billion this year, down from $181 billion in 2024.
Skift Take: Generator's blend of hostel affordability and hotel-style design reflects where younger traveler demand is heading and Brookfield wants in.
American Airlines is adding more services to Australia, with the launch of three weekly flights between Los Angeles and Brisbane. The services, in partnership with Qantas, come alongside the resumption of Americans seasonal service from Dallas Fort Worth to Brisbane this October with its newly-designed Boeing 787-9 aircraft. American is proud to partner with Qantas to increase travel options for customers to Brisbane, Sydney and Melbourne this winter, said Americans Vice Chair and Chief Strategy
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
CHICAGO, IllinoisNexGen Hotels announced the acquisition of the Claridge House Chicago hotel in Chicagos Gold Coast Historic District. The boutique hotel will rebrand as a Tapestry Collection by Hilton this summer. The Claridge House Chicago offers guests access to many of Chicago’s attractions, including Wrigley Field, 360 Chicago, the Lakefront Trail, Lincoln Park Zoo, the Magnificent Mile, Soldier Field, and the Navy Pier.
Peak seasons present both lucrative opportunities and significant challenges in the hospitality industry. Periods of high demanddriven by holidays, festivals, or local eventscan strain resources, impact guest satisfaction, and complicate revenue and maintenance management. To navigate these complexities, hotels are increasingly turning to data analytics.
The 79 Hospitality Management Group (79HMG)’s Guest House 1954, located in Taiwan’s historic Sanchong Air Force Military Dependents’ Village, offers a stay that is genuinely one-of-a-kind and resembles entering a living memory. This boutique guest house is a hidden gem for families, couples, and single travelers looking for a slower, more soulful experience because of its carefully preserved architecture and worn exteriors, which combine nostalgic ambiance with thoughtful mode
Skift Take: We pointed out last year the lack of affordable hotels being built in Saudi Arabia. Wyndham wants to change that with 100 Super 8s in 10 years.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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