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Marriott selects Oracle as cloud platform for multiple chain scales

Hotel Business

From upselling to sales and event management capabilities and hundreds of partner plug-ins, Oracle’s security-first methodology and commitment to long-term cloud investments can help properties meet their financial and operational objectives while maximizing customer satisfaction at every touchpoint.” .”

Scale 111
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HITEC 2025: Infor, Plusgrade Integration Creates Upsell Opportunities for Hotels

Hospitality Tech

This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgrade’s proven upsell technology into the core guest journey. Hotels face growing pressure to do more with less—delivering tailored guest experiences while improving margins.

Upsell 52
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Contactless guest experience: How integrated technology makes it possible

Cloudbeds

detect if a digital key is not working) AI will support hotels in delivering hyper-personalized services at scale , to enhance the guest experience and streamline operations. Include add-ons and upsells on your property’s website to increase revenue and allow guests to customize their stay with you.

Upsell 98
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How to Leverage AI in Your Hotel Marketing and Channel Distribution Strategies

Hotel Speak

AI in Hotel CRM: Personalization at Scale In the era of one-size-fits-none marketing, AI-enabled hotel CRM systems are a game changer. This personalization extends to real-time pricing, relevant upsells, and even dynamic content layouts.

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5 Game-Changing Advantages of Automated Customer Service for Hotels

AskSuite

Manual processes in communication, especially at scale, introduce hidden costs: missed direct booking opportunities, staff overload, and fragmented service experiences. This removes the pressure from reservation teams, allowing them to focus on high-value tasks such as upselling, group bookings, and complex guest requests.

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Technology’s role in meeting guest expectations

Hotel Business

Get that right, and the business benefits—like loyalty, upsells and stronger reviews—will follow. With tools like Phunware Hospitality Solutions, we can help hotels deliver those moments at scale. What excites you most about the future of hospitality? I’m also fascinated by the potential of AI to personalize service even further.

Upsell 89
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How to choose the right CDP for your hotel in 6 steps

eHotelier

For example, does your reservation team struggle with outdated guest preferences, leading to missed upselling opportunities? Personalisation at scale with CDPs Personalisation is one of the most effective ways to stand out in today’s hospitality industry, but tailoring every guest experience manually can seem impossible.

Scale 59