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Solid occupancy isnt enough anymore. While occupancy is still a core metric, relying on it too heavily can leave your property management business vulnerable to seasonal swings, economic uncertainty, and a volatile demand environment. Why You Cant Rely on Occupancy Alone First, lets state the obvious: you dont control demand.
And hotels and resorts have definitely caught on to this, offering tons of discounts to get people to book. But a lot of hoteliers have gotten stuck in a loop of constantly slashing prices, offering direct channel discounts, OTA promotions, and special rate packages to drive occupancy. Getting something cheaper always feels like a win.
The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. A loyalty program can encourage guests to keep coming back, which boosts your occupancy rate. In the competitive world of hospitality, having a strong sales strategy is key to ensuring your hotel's success.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. Hotels face growing pressure to do more with lessâdelivering tailored guest experiences while improving margins.
Energy & guestroom management: Smart devices such as thermostats, lighting and occupancy sensors ensure that hoteliers can automatically minimize utility costs while maintaining a welcoming guestroom environment. Plusgrade brings a new level of sophistication to upselling.
Founded in 1990, Chokhi Dhani is an India-based hospitality brand having multiple resorts, hotels, and restaurants across the country and abroad including Jaipur, Jaisalmer, Indore, London, Dubai to name a few. Their occupancy rate has increased by 20% with a supporting 25% lift in revenue.
For instance: Staff Scheduling: Make the best use of your workforce based on expected occupancy and demand. Things to Think About When Picking a Provider As you choose a provider think about these points: Industry Know-How: Find vendors with a proven history in hotels and resorts.
â 6/15/2025 HITEC 2025: UrVenue Launches UrResort UrVenue launches UrResort , its newest product developed in response to the growing demand from hotels and resorts for a more tailored solution. UrResort brings together a connected suite of solutions designed to help resort operators centralize and commercialize non-room inventory at scale.
This fundraise comes on the heels of a $50M Series C raise announced 12 months ago and caps off an impressive year of growth marked by major partnerships with Best Western, Aimbridge Hospitality, Marriott, Wyndham, TUI Hotels & Resorts, and others.
These devices use advanced sensors and AI to monitor temperature, humidity, air quality, light, barometric pressure, and occupancy â including pets or sleeping guests. OPERA Cloud is a composable, unified hospitality platform that enables hotels, resorts, and casinos to streamline operations and drive growth.
6/17/2025 HITEC 2025: HCN Offers Magazines to Leading Hotels and Resorts for Guests Hotel Communication Network (HCN) continues to evolve its hotel guest experiences by offering access to a catalog of global magazine brands free of charge to leading hotels and resorts via its AI Concierge ad-supported tablet platform.
When hoteliers think about lost hotel revenue , they typically blame seasonality, OTA commissions, or low occupancy. Set up custom workflows to promote upsells or pre-arrival services. Whether you manage one resort or a regional chain, better communication tools mean fewer missed opportunities and more direct bookings.
Revenue management tools are software and systems that help hotels optimize pricing, control cost , maximize occupancy, and increase profitability. It monitors guest reservations, room occupancy, and overall performance metrics. Automated Upselling & Ancillary Revenue Tools Have no clue on how to make extra revenue for your hotel?
Some of the most impactful integrations include: Booking engines PMSs CRMs Communication channels Upselling tools With these integrations in place, every traveler interactionwhether it’s an inquiry, booking, update, or follow-up is automatically synchronized across systems. What are the main hotel integrations?
These devices use advanced sensors and AI to monitor temperature, humidity, air quality, light, barometric pressure, and occupancy â including pets or sleeping guests. Anacoveâs integrations include: Smart Thermostats that go far beyond basic climate control.
Whether its a seamless check-in process, personalized dining recommendations, or proactive problem-solving, customer satisfaction is at the heart of every hotel, resort, and travel business. Conversely, during low-occupancy periods, prices can be lowered to attract more bookings while still maintaining profitability.
These devices use advanced sensors and AI to monitor temperature, humidity, air quality, light, barometric pressure, and occupancy â including pets or sleeping guests. OPERA Cloud is a composable, unified hospitality platform that enables hotels, resorts, and casinos to streamline operations and drive growth.
RevPAG is a particularly valuable measure for properties that place a strong focus on guest experience and amenities, like resorts, B&Bs and boutique hotels. It gives you a clear picture of total guest value, and lets you better evaluate your upselling, cross-selling and guest engagement strategies. What factors influence RevPAG?
These devices use advanced sensors and AI to monitor temperature, humidity, air quality, light, barometric pressure, and occupancy â including pets or sleeping guests. Anacoveâs integrations include: Smart Thermostats that go far beyond basic climate control.
As travelers become pickier and competition grows tougher, hotels and resorts need to up their game. Turn Local Culture Into a Magnet for Guests Your location is your biggest selling point, and it's a fantastic opportunity to integrate hotel upsell deals naturally into your offerings.
At the Wyndham Hotels & Resorts Global Conference, held at Caesars Forum in Las Vegas, President/CEO Geoff Ballotti talked about how the company has changed since it first went public seven years ago. The company also introduced new initiatives designed to help hotel owners. Nobody really knew who Wyndham was, Ballotti said.
Later this year, brands will also gain AI-powered tools like chatbots for data insights for loyalty, ordering, and developer support, personalized upselling and offers, plus new app-less loyalty and payment features, including wallet passes, QR codes, and auto-reloading gift cards.
Later this year, brands will also gain AI-powered tools like chatbots for data insights for loyalty, ordering, and developer support, personalized upselling and offers, plus new app-less loyalty and payment features, including wallet passes, QR codes, and auto-reloading gift cards.
Later this year, brands will also gain AI-powered tools like chatbots for data insights for loyalty, ordering, and developer support, personalized upselling and offers, plus new app-less loyalty and payment features, including wallet passes, QR codes, and auto-reloading gift cards.
An effective strategy that can help is to upsell additional services or products relevant to customers. Therefore, upselling in hotels is not only influential but cost-efficient as well. What is Upselling? Upselling is a sales strategy that offers consumers additional services or add-ons to increase revenue.
Promote and upsell activities easily with Little Hotelier Little Hotelier’s direct booking engine lets you sidestep OTA commission fees while increasing the value of every reservation. By upselling guests with paid activities as part of your custom booking process. Learn more Why are guest activities important in hotels?
By drawing in more visitors, raising occupancy rates and enhancing profitability, a thoughtful pricing strategy can help hotels maximize their revenue. Even if occupancy rates do not rise, this can help hotels raise their profit margins. A Rise in Profitability: Effective pricing strategies can also boost a hotel’s profitability.
Many hoteliers question if it’s worthwhile investing in a direct booking strategy or if they can solely rely on online travel agencies (OTAs) like Airbnb, Booking.com, or Trip.com to fill occupancy. Upsells and add-ons. What many lodging businesses overlook are the different ways direct bookings can be captured.
Here’s why they’re beneficial: Revenue diversification Hotel packages allow you to diversify your revenue streams by upselling various services and amenities. Increased occupancy Strategically designed packages can help fill rooms during off-peak seasons or weekdays. Thomas, U.S.
Whether a boutique bed and breakfast or a 500+ room resort, every hotel benefits from easy-to-use booking software. This decreases your overall number of third-party bookings and your reliance on OTAs to drive occupancy. This allows you to optimize rates and sell relevant deals to boost revenue and occupancy.
Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. Maximize Your Hotel Revenue Uncover the hidden revenue potential of your hotel or resort. As a result, their occupancy increased by 20% during the shoulder season, and their overall revenue grew by 15%.
Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. Maximize Your Hotel Revenue Uncover the hidden revenue potential of your hotel or resort. As a result, their occupancy increased by 20% during the shoulder season, and their overall revenue grew by 15%.
Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. Maximize Your Hotel Revenue Uncover the hidden revenue potential of your hotel or resort. As a result, their occupancy increased by 20% during the shoulder season, and their overall revenue grew by 15%.
Hotel B: Response Time Cut by Half An international resort had guests from over 20 countries. Dynamic Pricing Strategy “Compare our room rates with five competitor hotels in [city name] for the upcoming weekend and suggest a competitive pricing strategy to maximize occupancy and revenue.” The result?
Additionally, your booking engine acts as a direct communication channel, enabling personalized upselling, cross-selling, and the opportunity to highlight unique selling propositions (USPs) such as loyalty programs or exclusive discounts. This not only improves conversion rates but also fosters trust and satisfaction among guests.
Whether you manage a boutique inn or a luxury resort, these innovations will redefine hospitality. Real-time insights : Smart systems provide instant data on everything from occupancy rates to energy consumption, allowing for quick, informed decision-making. Occupancy sensors : Save energy and plan housekeeping better.
Maximize Your Hotel Revenue Uncover the hidden revenue potential of your hotel or resort. Although exceptions exist, such as resorts and rural destinations, demand from this guest type is especially strong during weekends and holiday periods. Focus on what leisure travellers want to add value to their stay.
On a recent flight to Bangalore, I bumped into Aditi, a former colleague who now manages a resort in Wayanad. “Guests book, but don’t turn up,” she explained, recalling a recent incident where a large group booking vanished, leaving her resort with a significant loss. Next, reassign the room to minimize lost revenue.
Advance Sales: The hotel product, represented by rooms, can be sold in advance, enabling revenue managers to strategically plan and optimize occupancy levels over time. Learn more about how to generate ancillary revenue in your hotel or resort. This dynamic demand necessitates adaptive revenue management practices. Protect YOUR Brand!
Hotels that embrace the right technology can: Simplify multi-property operations Improve staff efficiency Boost occupancy and direct bookings Personalize guest experiences Increase revenue and reduce manual overhead But not all technology is created equal. Technology isn't just a support system anymore—it's a strategic asset.
Accommodation and Lodging The accommodation sector encompasses a broad range of lodging options from hostels and caravan sites to luxurious resorts and boutique hotels. This not only encourages repeat business but also helps your hotel keep a consistent occupancy rate.
Accommodation and Lodging The accommodation sector encompasses a broad range of lodging options from hostels and caravan sites to luxurious resorts and boutique hotels. This not only encourages repeat business but also helps your hotel keep a consistent occupancy rate.
Maximize Your Hotel Revenue Uncover the hidden revenue potential of your hotel or resort. Although exceptions exist, such as resorts and rural destinations, demand from this guest type is especially strong during weekends and holiday periods. Focus on what leisure travellers want to add value to their stay.
Key management indicators such as Occupancy, RevPAR (Revenue per Available Room) and GOPAR (Gross Operating Profit Per Available Room) are all measures that are considered to help improve pricing strategies to sell more rooms at the most optimal rate. Easy reservation and upselling processes. Housekeeping. Multifunctional.
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