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Hotel terminology: A complete guide for hotel owners

SiteMinder

What is hotel terminology? Hotel terminology is the specialised vocabulary and shorthand that hospitality professionals use to describe rooms, rates, technology, and performance metrics. Table of contents Why is hotel terminology important for hoteliers? Learn more What abbreviations should you know?

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The KPI of Passion

Hospitality Tech

A new framework helps hotels prove the financial and experiential value of concierge servicesturning passion into performance metrics.

KPI
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Hotels and OTAs are putting their customer data to good use

Hotelier Magazine

By Eric Alister It goes without saying that Artificial Intelligence (AI) has unveiled to hotel and online-travel agency (OTA) brands the hidden powers of customer data collection for increasing operational efficiency and revenue. hotels are affiliated with approximately 328 brands. But thats not where the story ends.

OTA
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Booking.Yeehaw! Riding the Booking.com Ranking Reshuffle Rodeo

Hotel Speak

The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. Rodica offered three core takeaways for hotel teams: Prioritise guest experience from beginning to end. Riding the Booking.com Ranking Reshuffle Rodeo appeared first on Hotel Speak.

KPI
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Booking Holdings leads in undercutting hotel rates

Hospitality Today

Hospitality.today™ Topics Subscribe Topics › Hospitality › Distribution Booking Holdings leads in undercutting hotel rates Why the group’s platforms pose the greatest threat to rate integrity and how hotels can respond Jul 31, 2025 In its June World Parity Monitor report, 123Compare.me

OTA
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How to use your hotel’s reviews to train and motivate staff

Hotel Speak

Hotel management cant be everywhere at once to watch everyone perform their duties, but consolidated feedback technology gives them actionable results to analyse, aggregate and compare the performance of different hotel departments, according to what guest feedback reveals.

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8 Revenue Management Trends that Define 2025 & Beyond

Hotel Speak

As a leader in revenue management consulting , were always at the forefront of what is happening in the hotel industry and keeping a close eye on how revenue management trends keep evolving. Distribution management: Understanding and managing your hotels distribution channels is essential to reaching the right guests.