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To find out what makes the property so unique and popular, James Wilkinson caught up with Fiji Marriott Resort Momi Bay GeneralManager, Silvano Dressino. a sleeper service for overnight flights and some of the world’s best onboard service.
The 319-room Elizabeth Street hotel promises new guest programming and service excellence with a two-year transformation project to elevate the luxury experience commencing in 2026. IHG and owners ISPT have welcomed the arrival of InterContinental Brisbane with the hotel now officially trading under the luxury brand.
QT Newcastle welcomes new GeneralManager Luke Roberts-Lalli has joined QT Newcastle as GeneralManager, taking the reins from Michael Stamboulidis who recently joined QT Auckland. Shortly after, he stepped into his first GeneralManager role at Rydges Cronulla.
Hyatt Hotel Canberra welcomes GeneralManager Hyatt Hotel Canberra – A Park Hyatt Hotel is ushering in a new chapter under the leadership of Shane Jolly as GeneralManager. I am thrilled to join the team at Hyatt Hotel Canberra and take on the role of GeneralManager, Jolly said.
TFE Hotels has invested in the development of carbon footprint management systems including a Board-endorsed sustainability strategy, setting climate targets, establishing their in-house greenhouse gas monitoring, and reporting.
Quest’s GeneralManager of Brand and ESG, Anthea Dimitrakopoulos, said overwhelming demand for accessible accommodation prompted Quest to take action to better serve this community. “In With my consultancy service, I am assisting Quest in creating seamlessly accessible and beautifully appointed serviced apartments.
At AYANA Resort and Spa Bali, he oversaw one of Asia’s most celebrated luxury resorts, enhancing its global prestige through elevated service standards and visionary operational leadership. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
GeneralManager appointed at Crowne Plaza Geelong John Dickson, a hotelier with over 20 years’ experience in managing hotels, has been appointed GeneralManager of Crowne Plaza Geelong. The AU$120 million waterfront hotel is currently under construction, with Dickson’s appointment marking its first hire.
With his valuable expertise, strategic vision and leadership, we are confident that Paul will enhance the guest experience while preserving the personalised service and attention to detail that define the Capella brand, commented Cristiano Rinaldi, President of Capella Hotel Group.
As Hotel Manager, he will oversee the hotel pillar including on-site restaurant Dock 37 Bar and Kitchen and the hotels High Tea offerings, as well as maintain and elevate the propertys Pacific Club Lounge operations. Steib replaces Charlie Young who recently commenced the GeneralManager position at Pullman Sydney Penrith.
The Hospitality Show regional events give hotel owners, generalmanagers, and property-level line leaders a chance to network with their peers, gain access to market data, and connect with suppliers and service providers.
His tech-first approach to service design has been a cornerstone of our guest experience strategy, helping to set a new standard in premium corporate accommodation. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
The Tasman names new GeneralManager The Tasman, a Luxury Collection Hotel, Hobart has appointed Carolyn Smith as GeneralManager. Since 2021, Smith has served as the opening GeneralManager of the Courtyard by Marriott Melbourne Flagstaff Gardens.
The hotel’s 90 serviced suites have been redesigned under the new brand vision. We have seen record occupancies over the past two weeks with the hotel closing the second part of October at 97.8%,” said One Global Resorts Green Square GeneralManager, Quercy Jouannes. “We
As a hotel manager with years of experience on the floor, Ive learned that the most memorable guest experiences dont come from grand gesturesthey come from consistent, thoughtful service. The kind that starts the moment a guest walks through the door. Based on the principles from the Greet and Serve Guests training module, here are.
DENVER, Colorado—Stonebridge Companies, LLC announced the promotion of Chris Cheney to Senior Vice President of Commercial Services. Cheney joined the company in 2007 and served as a generalmanager at multiple assets from Alaska to Colorado before joining the corporate team in 2011 as director of revenue management.
Cathay Pacific is set to boost its Brisbane-Hong Kong services from four flights per week to six from December 1, 2023, to cater for additional tourists and growing numbers of international students, Brisbane Airport announced this week. The post Cathay Pacific to boost Brisbane-Hong Kong services by 50% appeared first on Hotel Management.
Overlooking the serene lawns and lakes of Lumpini Park, this destination offers a refreshing retreat amidst the bustling energy of the city, transforming guest experiences through intuitive service and unforgettable moments. Here, Thai tradition blends seamlessly with global influence, reflecting Bangkoks dynamic future.
With nearly 20 years of experience in luxury hospitality, including 11 years within Mandarin Oriental, Edouard brings extensive expertise in hotel management and a deep understanding of the luxury hospitality sector. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
The Langham, Gold Coast hires three key leaders The Langham, Gold Coast has welcomed three experienced personnel to its team, including a new GeneralManager, Arpad Romandy, and leaders across F&B and HR. Romandy said he looks forward to making an impact in this role. “The Joining Romandy’s team is Mark Marshall as Executive Chef.
Markus Tauss will take over the management of the Lake Maggiore property on 1 June 2025 from Simon Spiller, who has passionately managed the Hotel Eden Roc for the past five and a half years, but left at his own request at the end of February 2025. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
Residence on Langley Park, the former Hyatt Regency at 99 Adelaide Terrace in Perth, has unveiled newly renovated guest rooms, guest services, and an integrated precinct experience. Residence on Langley Park says it has enhanced guest services with expedited check-ins and responsive on-call support.
He later founded and led Aparium Hotel Group, developing and managing a portfolio of highly acclaimed independent properties. He went on to provide advisory services to the owners of independent luxury hotels in the US, specialising in new developments and the creation of pioneering customer concepts.
While a hotel’s sales team is often incentivized to grow occupancy above all else, revenue managers understand the need to look beyond guestrooms to ancillary services in their quest to maximize revenue.
Concierge Hotel Chef Food and Beverage Associate Human Resources Associate Sales Associate Marketing & Communications Associate Front Office Associate Finance Associate Revenue Management Associate Housekeeper Hotel Engineer Rising Star MAJOR AWARDS – AUSTRALIA AND NEW ZEALAND/SOUTH PACIFIC (Trophy + Certificate Awarded) Fijian GeneralManager (..)
She returned to Australia in late 2022 after a 7-year tenure in Macau, as the GeneralManager Sales and Marketing for Sheraton Grand Macao and The St. TFE Hotels’ GM appointments TFE Hotels has announced several key Hotel GeneralManager appointments across their Adina, Vibe and Travelodge network in Australia and New Zealand.
GeneralManagers and other senior staff from top hotels gathered heard from a variety of guest speakers about market conditions including the impact of cost-of-living pressures and global uncertainty on the travel and hotel landscape. “The
Accommodation Australia NSW GeneralManager Stacey McBride said the latest research found the associations 350 members from small regional motels and serviced apartments to large local and international hotels were punching well above their economic weight. Our members generated $2.7
Effective July 7, 2025, Cottome commences the role of Director of Operations – Pacific at La Vie Hotels and Resorts, bringing more than 23 years of senior leadership experience in hospitality operations, service excellence, and team development.
Luminous Living, which will offer premium property managementservices for owners, aims to disrupt the high-end lifestyle hotels category by raising the bar with “elevated guest experiences, seamless service, designer amenities, and an all-inclusive offering”.
The Ritz-Carlton, Melbourne names new GM The Ritz-Carlton, Melbourne has welcomed seasoned hotelier Rachael Harman as the hotel’s new GeneralManager. Harman brings over 20 years of industry experience to the role, having worked in senior management roles across luxury hotel brands in Malaysia, Singapore, New Zealand and Australia. “We
Jodi Brown takes the lead as GM of QT Wellington HM Awards 2022 GeneralManager of the Year Jodi Brown returns to EVT to take up the position of GeneralManager of QT Wellington and Museum Apartment Hotel.
I congratulate Kate on her appointment and Alina on her promotion as she steps up into her new role as marketing manager, said Sheraton Grand Mirage Resort Port Douglas GeneralManager, Steve Molnar. Effective March 3, 2025, Morgan takes over from Sean Knights, who is taking up another position within the industry in Asia.
In his newly created role, Mootz will work with individual property generalmanagers, executive chefs, and food and beverage teams across the portfolio to concept new venues, expand culinary offerings, and enhance overall dining experiences.
The Brown Palace Hotel and Spa – a legend among downtown Denver hotels since 1892 – proudly announces the appointment of Jana Smith as the iconic landmark’s first female GeneralManager.
Australias first and largest Pan Pacific hotel, Pan Pacific Perth, is reenergised to capture a growing leisure and corporate travel market with the completion of a large-scale renovation project and a new GeneralManager at the helm.
The brand is recognised for “culturally inspired design, seamless service and experiences that capture the unique spirit of each city”. Peter Tudehope remains as GeneralManager under the Paradox brand. 2 Top row L to R_ Anshu Chhetri, Kaye Duran, Jeffrey Wong, Anu Pietilainen, Oswin Ribeiro.
Entering service this week (Jan 16), the aircraft operated its first scheduled flight from Christchurch to Invercargill. Air New Zealands GeneralManager of Strategy, Networks, and Fleet, Baden Smith, said the arrival of the latest ATR is a valuable addition to the airlines services in the region.
Rydges GeneralManager appointed in Brisbane Rydges South Bank Brisbane has welcomed the return of Scott Wright who has taken up the position of GeneralManager, 12 years after he first joining the hotel.
Accommodation Australia NSW GeneralManager Stacey McBride said the hotel industry is gearing up for an influx of international travellers with 24-hour flight services into the city. Additional airline access to Sydney also provides competition – which leads to cheaper airfares for everyone. Thats music to everyones ears.
Leading a team of more than 200 staff is GeneralManager, David Alexander. It’s such a privilege and honour to be the GeneralManager for Novotel and Ibis Styles Melbourne Airport, the first new-build internationally branded hotels to open at Melbourne Airport in over two decades,” Alexander said.
.”’ In in his 45-year career, Johnson spent 14 years with Southern Pacific Hotel Corporation before joining Totally Tourism, taking responsibility for managing its many New Zealand-based tourism companies. Accommodation Australia Chair David Mansfield thanked Johnson for his dedicated service.
InterContinental Auckland names GeneralManager InterContinental Auckland welcomes Ryan South as GeneralManager ahead of its opening in late 2023. Her most recent stint was GeneralManager of Hilton Sandton, an appointment she held since 2019.
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