Refine
JANUARY 27, 2025
Tracking Metrics That Drive Success The post The Metrics Every General Manager Should Track appeared first on Revfine.com. Except, they knew it wasnt that simple, and they were missing out on key insights into spending habits, loyalty, and long-term value.
Demand Calendar
MAY 3, 2023
Three essential aspects should be considered in-depth when deciding on the crucial KPIs for a specific hotel. It is crucial to ensure that the selected KPI effectively measures what it is intended to and minimizes conflicts within the organization. These include relevance, clarity, and measurability.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Demand Calendar
JUNE 11, 2024
This blog post highlights the importance of selecting the right KPIs for employee rewards in the hospitality industry.
Hotel Speak
JULY 1, 2025
The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. As Rodica reminded us: “If a general manager is focused on that experience, the guest reviews will follow, I can assure you, almost 100%.”
Hotel Speak
MAY 8, 2025
At The Royal St Andrews Hotel, General Manager Difford Louw shares reviews with his management team regularly. TIP: Use goal lines on KPI visualisation graphs along with Milestone Markers to track the effect of any training interventions on guest satisfaction over an allocated timeline.
Demand Calendar
JUNE 28, 2023
The forecasted demand for overnight accommodation at the destination is the most important KPI for hotels to understand. The worst part is if hotels at the destination start a price war to attract more guests, the results will be lower revenue for all, and no additional guests will travel to the destination because the hotel rooms are cheap.
eHotelier
JULY 2, 2025
riding the Booking.com ranking reshuffle rodeo Images by GuestRevu The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. As Rodica reminded us: “If a general manager is focused on that experience, the guest reviews will follow, I can assure you, almost 100%.”
Expert insights. Personalized for you.
72 
Let's personalize your content