Sat.Jul 20, 2024 - Fri.Jul 26, 2024

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7 Ways AI Is Changing Business Travel

Skift Blog

Skift Take: Someday a computer-generated avatar may explain why you can't fly business class to Dubai. In the meantime, travel management and travel tech companies are testing how to apply Gen AI to various parts of business travel.

Business 350
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Waterford Hotel Group Project Makes a Difference in Downtown Hartford

Lodging

COVID created challenges for many hotel companies, but some operators managed to turn those challenges into opportunities. One such company is Waterford, Connecticut-based Waterford Hotel Group, which spearheaded the recently completed transformation of the Hilton Hartford into a mixed-use development that includes both a hotel and premier apartment complex.

Hotels 278
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Accor’s Europe CEO Explains the Impact of the Paris Olympics

Skift Blog

Skift Take: Patrick Mendes, Accor's CEO of Europe and North Africa, is excited about this year's Olympics — in large part because Accor is an official partner of this year's event.

Events 340
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Ask Skift: What Impact Do the Olympics Have on Tourism?

Skift Blog

Skift Take: Attending the Olympics is a bucket list item for many sports fans, but does the worldwide focus on host cities contribute to a long-term increase in visitor numbers?

Tourism 338
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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The World’s Most Powerful Passports: Find Out Where Your Country Ranks

Skift Blog

Skift Take: Passport rankings are more than just numbers; they show a country's diplomatic power and have real impacts on travel and tourism making them important not just for travelers.

Tourism 338
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Southwest Rips Up its Business Model: Here’s What’s Changing

Skift Blog

Skift Take: Southwest's leadership team will be hoping that these changes will be enough win back customers and fend off a vocal activist investor.

Business 334

More Trending

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In Major Reversal, Google Will Keep Cookie Trackers. What it Means for Travel Marketers

Skift Blog

Skift Take: As a baseball luminary once said, "It ain't over til it's over." Third-party cookies were about to be gone but then they weren't.

Market 334
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Selina Collapses in Liquidity Crisis, Seeks Buyers

Skift Blog

Skift Take: Selina billed itself as a pioneer in the "digital nomad" hospitality sector. But it can no longer avoid insolvency. Its woes can be partly traced back to its ill-fated SPAC merger in October 2022.

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Russia’s Tourism Uptick: New Skift Travel Health Index

Skift Blog

Skift Take: Russia's recent gains are fueled by strategic marketing efforts and visa waivers.

Tourism 331
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American Airlines Seeks to Repair Travel Agency Ties After Direct Bookings Strategy

Skift Blog

Skift Take: American reintroduced its fares to the channels where travel agencies want to book them, and Isom acknowledged their absence was their biggest "pain point." The airline, too, will be feeling pain for some time.

Travel 331
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Hyatt Adds Outdoor Resort Brand Under Canvas in Loyalty Licensing Deal

Skift Blog

Skift Take: For Hyatt, a marketing tie-up with Under Canvas represents a strategic expansion into the booming outdoor resort sector, catering to travelers seeking posh stays in natural surroundings.

Resorts 330
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Powerful Passports, Southwest’s Changes and Barcelona’s Tourist Message

Skift Blog

Skift Take: Today's podcast looks at the world's strongest passports, Southwest's bottom line boost, and Barcelona's updated tourism campaign.

Tourism 327
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Delta CEO Apologizes for Ongoing Flight Disruptions Caused by IT Outage

Skift Blog

Skift Take: Since Friday's outage, Delta has struggled to bounce back. CEO Ed Bastian said an issue with Delta's crew scheduling tool caused the continued flight disruptions.

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Hyatt Pursues Standard Hotels: What’s Behind the Luxury Lifestyle Play

Skift Blog

Skift Take: Hyatt sees adding luxury lifestyle hotels like Standard Hotels as creating a virtuous cycle of growth in its loyalty program and pipeline.

Pipeline 328
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Inside Intrepid Travel’s Marketing Playbook for Tours

Skift Blog

Skift Take: Since the end of Covid, Intrepid has been transforming its marketing strategy by focusing on brand, rather than quick hit advertisements.

Market 325
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IndiGo Continues Premium Shift: New Digital Upgrades and International Expansion

Skift Blog

Skift Take: IndiGo's strategy shake-up is evident as it moves from low-cost basics to premium offerings, with business class, wide-body aircraft, and now in-flight entertainment.

Business 324
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Land Values Are Soaring in Ras Al Khaimah on Hopes of Legal Casinos

Skift Blog

Skift Take: Just a few years ago, it was a floating patch of dirt with a few hotels. Now, Marjan Island is a place people are betting their life savings, and that's even before the casino is open.

Casinos 323
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Q&A: Inside Abu Dhabi’s Newly Announced Tourism Strategy 2030

Skift Blog

Skift Take: Abu Dhabi's new tourism strategy aims high with targeted investments to boost visitor numbers and solidify its position as a top global travel destination.

Tourism 321
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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New Research Highlights the Resiliency and Adaptability of the Vacation Ownership Industry

Skift Blog

Skift Take: ARDA's latest research reveals the evolving trends and significant economic contributions shaping the future of the vacation ownership industry, making a case for timeshare as a compelling alternative to traditional vacation models.

Revenue 321
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Royal Caribbean: Expect Higher Cruise Prices and More Expansion in China

Skift Blog

Skift Take: Royal Caribbean Group executives are confident that their return to China will pay off in the long-run.

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Accor Cites Strength in India and Business Travel, Dials Back Olympics Forecast

Skift Blog

Skift Take: Accor, the Paris-based hotel giant, predicts robust bookings and strong pricing power in the second half. Its executives aren't losing any sleep over airlines like Ryanair complaining about softening airfares.

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Business Travel Bounces Back: Spending Forecast to Hit Record

Skift Blog

Skift Take: Business travel is roaring back, with global spending projected to surpass pre-pandemic levels in dollar volume this year. Face-to-face wins.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Experiences vs. Things: Where the Money’s Going

Skift Blog

Skift Take: Travel executives see activities and experiences as increasingly lucrative, and here's what the numbers say about how travelers are spending on them.

Travel 321
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Struggling SpiceJet to Raise $358 Million – India Report

Skift Blog

Skift Take: SpiceJet has been facing financial and legal issues for years. However, the positive momentum of the Indian aviation industry is keeping it from going bankrupt, and that is what the airline is banking on.

Casinos 320
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Japan’s 35 Million Tourist Bonanza in 2024: Great for Business, Not So Much for Overtourism

Skift Blog

Skift Take: The weak yen has definitely boosted Japan's tourism industry, but as the country rides this wave of visitors, it’s going to be a tightrope walk — balancing the economic gains with the realities of overtourism.

Business 318
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Google’s Cookies, AI’s Hype and Turkish Air’s Biz Class Bet

Skift Blog

Skift Take: Today's podcast looks at Google's surprising pivot on cookies, industry leaders' disappointment in travel's use of AI, and why Turkish Airlines doesn't believe in premium economy.

Travel 317
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Southwest Sees Major Dip in Profits as It Vows to Make ‘Urgent’ Changes

Skift Blog

Skift Take: Southwest’s profits decreased by 46% as it looks to make changes to its business model to boost its bottom line.

Business 316
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Mallorca Locals Demand to ‘Change Course’ Amid Spain’s Tourism Boom

Skift Blog

Skift Take: Mallorca just had its second mass demonstration against mass tourism this summer. Expect more to come in other hot spots in Spain.

Tourism 317
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Delta Meltdown, Day 5: Pressure Mounts From Passengers and Washington

Skift Blog

Skift Take: As Delta’s meltdown continues for the fifth day, customers and Washington are becoming increasingly frustrated.

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Vacation Rentals and Luxury Trips: Travel Startups Raise $106 Million

Skift Blog

Skift Take: Niche vacation rental platforms are still raising money, just not quite as often as during pandemic times.

Travel 317
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.