October, 2023

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The Extended-Stay Segment Reaches New Heights

Lodging

Commonly referred to by many as the ‘darling’ of the hotel industry in recent years, the extended-stay segment has risen to new heights on the strength of widespread growth and stellar performance outpacing all other chain scales. Demand continues to grow at unprecedented levels for the segment, which was established some 30 years ago and has upped the ante for both large brand companies and owner/operators looking for increased profitability.

Hotels 135
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Travel Predictions 2024

Are Morch

Booking.com 2024 travel predictions highlight that travel isn’t just an escape, but a catalyst for experiencing our best lives. With data from a global study involving 27,000 travelers across 33 countries, explore our top seven 2024 travel predictions, including local market insights from the UK, Italy, Germany, Spain, the US, and Latin America. We’ll (re)invent […] The post Travel Predictions 2024 appeared first on Are Morch, Digital Transformation Coach.

Travel 334
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Unlocking Guest Satisfaction: Harnessing Technology for Hospitality Success

Hospitality Tech

Hotel brands can use technology to address the often unnoticed costs of negative guest experiences, by implementing effective feedback collection systems and leveraging data analytics to enhance guest satisfaction and stay competitive in the market.

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Southwest Airlines: ‘Healthy’ Demand Alone Can’t Boost Profits

Skift Blog

Skift Take: Southwest is flying too much capacity for the current level of travel demand in the U.S. Management knows it and is under increasing pressure to slow things down and boost profits.

Travel 135
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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WTTC Announces Major Speakers for its 23rd Global Summit in Rwanda

Hospitality Net

The World Travel & Tourism Council (WTTC) gears up for its stellar 23rd Global Summit in Kigali this week (1-3 Nov), with Ivorian footballing legend Didier Drogba set to take to the stage.

Tourism 120
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The psychology of colour in hotel spaces

eHotelier

The psychology of colour significantly impacts how guests perceive the world of hotel design. Each colour, when skillfully blended, can evoke strong feelings, create moods, and leave an enduring impression.

Hotels 122

More Trending

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Tampa, Las Vegas, San Diego leading Q3 U.S. group revenue recovery

Hotel Business

The third quarter of this year shows the top 25 U.S. markets have recovered 99.1% for group business compared to the same time in 2019, according to the Hospitality Group and Business Performance Index from Knowland and Amadeus. Group bookings are calculated using occupancy and average daily rate (ADR.) The index combines event data from Knowland with hotel booking data from Amadeus to give both individual and aggregate views of the key drivers of hotel performance and is updated on a quarterly

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Interview with Co-founder Daan De Bruijn of Bookboost

Refine

In this article, we interview Bookboost co-founder Daan De Bruijn. Bookboost helps accommodation brands manage customer data in efficient and innovative ways. This includes boosting overall understanding of the information, workflow automation, and possibilities for personalization. Bookboost empowers a better understanding of data and how to use it to connect with guests.

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Marketing British Tourism With Movies and TV

Skift Blog

Skift Take: Today's edition of Skift's daily podcast examines Saudi Arabia's dry World Cup bid, short-term rentals in the EU, and VistiBritain's entertaining tourism ideas.

Tourism 136
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Hotel Rates Likely to Continue Upward Trajectory in 2024 Despite Softening of Leisure Travel Demand

Hotel News Resource

Article - Hotel Rates Likely to Continue Upward Trajectory in 2024 Despite Softening of Leisure Travel Demand - American Express Global Business Travel Consulting studies the impact of new business travel patterns on hotel trends

Hotels 119
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Inventory management and sustainability: A win-win strategy for the hotel industry

eHotelier

Inventory management and sustainability: A win-win strategy for the hotel industry - Insights - Insights Here are ways hotels can minimize secondary inventory waste in their rooms in order to reduce costs, increase profits and promote sustainability.

Hotels 119
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Building a Security Culture: The Most Basic Best Practice Is to Train All Staff in Protecting Guests

Lodging

Discussions of guest expectations in today’s hotel industry often involve aspects such as hyper-personalization, digital transactions, guestroom entertainment, wellness, and sustainable practices. Perhaps because security is so fundamental to hospitality, it is less common as a trending topic. But the protection of guests and their assets will always be a priority, one that guests themselves are highly cognizant of.

Hotels 120
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Web Exclusive: Honeywell offers tips for safe IAQ

Hotel Business

Indoor air quality (IAQ) has been an ongoing concern within hotel guestrooms and public spaces, and the COVID-19 pandemic only heightened guest and hotelier awareness of the air they breathe in and out when on property. Hotel Business caught up with Bhavesh Gupta, global director of engineering, Honeywell Building Technologies , to gather his insights on Honeywell ‘s three tips on how to keep indoor air safer when outdoor air quality reaches harmful levels.

Occupancy 119
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The Westin Bayshore, Vancouver Wins Best Prime Location Award in Canada

Hotelier Magazine

VANCOUVER — The Westin Bayshore, Vancouver has won the Best Prime Location Award in Canada in the 2023 Haute Grandeur Global Hotel Awards. What was once the Bayshore Inn opened in 1961 on the west edge of Vancouver’s downtown harbour, close to the city’s famed Stanley Park. It was acquired by Westin Hotels in 1981 and was extensively renovated and re-developed in 2015.

Hotels 116
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Accor Now Expects Its 2023 Hotel Performance to Exceed Forecasts

Skift Blog

Skift Take: Accor is having a happy, "Emily in Paris" kind of year. High-spending Americans thronged Europe this summer, helping the hotel giant beat expectations for revenue and profit.

Hotels 131
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Trip.com Highlights the Pivotal Role of Artificial Intelligence (AI) in Reshaping the Travel Industry

Hotel News Resource

James Liang, Co-founder and Chairman of Trip.com Group, delivered a keynote at ITB Asia in Singapore, emphasising the Group's commitment to elevating customer experiences through AI-driven innovation.

Travel 115
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How to turn negative reviews into booking opportunities in the digital era

eHotelier

By understanding the motivations behind reviews and actively seeking guest feedback, you can motivate your guests to share their positive experiences online, ultimately boosting your bookings.

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Cornell Hotel Society Announces Hall of Fame Honorees

Lodging

ITHACA, New York—The Cornell Hotel Society Hall of Fame Nomination/Selection Committee announced the 2023 honorees to enter the Cornell Hotelie Hall of Fame. The honorees will be celebrated during Hotelie Super Sunday on November 12, 2023, at The Pierre in New York City. The Hall of Fame inductees for 2023 are: Additionally, Karim Abouelnaga ’13 has been selected to receive this year’s Rising Star award, recognizing early Hotelie successes.

Hotels 117
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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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Choice Hotels goes public with proposal to acquire Wyndham

Hotel Business

Choice Hotels International Inc. has revealed a proposal to acquire all the outstanding shares of Wyndham Hotels & Resorts Inc. at a price of $90 per share, payable in a mix of cash and stock. Wyndham has ended months-long negotiations with the company. Under Choice’s proposal, the $90 per share to be received by Wyndham shareholders would consist of $49.50 in cash and 0.324 shares of Choice common stock for each Wyndham share they own.

Hotels 119
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‘An incredible journey’: Uday Rao’s enduring love affair with Four Seasons

Hotel Management

On August 19, 1991, Uday Rao started his hotel career as an overnight receptionist at a Four Seasons hotel in Chicago. “I walked into that hotel and said, ‘One day, I want to be a GM with this company’,” Rao told HM. “Thirty-two years later, I’m here at Four Seasons Hotel Sydney as General Manager.” Rao joined the Sydney hotel in May 2022, moving from Bali, where he had spent 10 years managing two Four Seasons resorts there.

Hotels 111
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Vrbo Kicked Out ‘A Large Number’ of Hosts for Cancelling Guest Bookings

Skift Blog

Skift Take: When online travel agencies trot out statistics on their numbers of properties, is it a vanity thing or something more strategic? If you take Vrbo at its word, it's going for quality over quantity.

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Marriott Bonvoy Launches Virtual City in Fortnite with New 'Marriott Bonvoy Land' Game

Hotel News Resource

Marriott Bonvoy has become the first and largest hospitality company to launch in the Fortnite universe with Marriott Bonvoy Land, a virtual park leading to four hotel themed MiniGames that represent four distinct Marriott Bonvoy branded hotels: Moxy Hotels, Westin Hotels & Resorts, W Hotels & Resorts, and Autograph Collection Hotels.

Hotels 113
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Renovation trends: stylish, custom and connected

eHotelier

Renovation trends: stylish, custom and connected - Insights - Insights Keeping 2023 property improvement projects on target requires creative procurement, realistic scheduling, and wherever possible, going local.

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Knowland and Amadeus Report Q3 2023 Hospitality Group and Business Performance Index

Lodging

ARLINGTON, Virginia—Knowland and Amadeus presented the metrics from the companies’ Hospitality Group and Business Performance Index. The third quarter of this year shows the top 25 U.S. markets have recovered 99.1 percent for group business compared to the same time in 2019. Group bookings are calculated using occupancy and average daily rate (ADR).

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LE: Dallas hits all-time-high construction project count

Hotel Business

As seen in the third-quarter U.S. Construction Pipeline Trend Report from Lodging Econometrics (LE), the top five markets with the largest hotel construction pipelines by projects at Q3 2023 are led by Dallas with an all-time high of 189 projects/21,840 rooms, followed by Atlanta with 140 projects/17,775 rooms and Nashville with 122 projects/16,046 rooms.

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How Generative AI is Transforming Hospitality SEO: A Chat with Craig Carbonniere

Lure Agency

In the modern digital landscape, AI has become a prominent […] The post How Generative AI is Transforming Hospitality SEO: A Chat with Craig Carbonniere appeared first on Lure Agency.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Choice-Wyndham Faces Long Odds. The Skift Travel 200 May Reveal Choice’s Thinking

Skift Blog

Skift Take: The market is skeptical that Choice's hostile takeover bid for Wyndham will be successful. The Skift Travel 200 sheds light on the hotel sector and the thinking behind this offer.

Travel 131
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Exclusive: View Melbourne targets gamers with computer games, energy drinks and bottomless popcorn

Hotel Management

View Melbourne is tapping into Australians’ growing interest in gaming with the launch of a specially designed Gaming Room, in collaboration with computer hardware company MSI. Sleeping up to four guests, the View Melbourne Gaming Room is kitted out with state-of-the-art equipment and includes an in-room popcorn maker offering a bottomless supply of complimentary popcorn, a drinks trolley complete with a selection of energy drinks, as well as a minibar stocked with beer, wine, spirits and soft d

Hotels 111
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Navigating new horizons: strategies for hotel sales teams to thrive in evolving markets

eHotelier

By understanding the needs of their target market, providing them with tailored services, and creating unique experiences for them, hotels can take advantage of these emerging trends and turn their property into an essential destination in the remote work movement.

Hotels 116
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Lodging Econometrics: Dallas Continues to Lead the U.S. Construction Pipeline

Lodging

PORTSMOUTH, New Hampshire—As seen in the third quarter United States Construction Pipeline Trend Report from Lodging Econometrics (LE), the top five markets with the largest hotel construction pipelines by projects in Q3 2023 were led by Dallas with an all-time high of 189 projects/21,840 rooms; followed by Atlanta with 140 projects/17,775 rooms; Nashville with 122 projects/16,046 rooms; Phoenix with 119 projects/16,455 rooms, and the Inland Empire, with 117 projects/11,784 rooms.

Pipeline 113
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How Intent Data Helps Marketers Convert A-List Accounts

One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.