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Commonly referred to by many as the ‘darling’ of the hotel industry in recent years, the extended-stay segment has risen to new heights on the strength of widespread growth and stellar performance outpacing all other chain scales. Demand continues to grow at unprecedented levels for the segment, which was established some 30 years ago and has upped the ante for both large brand companies and owner/operators looking for increased profitability.
Booking.com 2024 travel predictions highlight that travel isn’t just an escape, but a catalyst for experiencing our best lives. With data from a global study involving 27,000 travelers across 33 countries, explore our top seven 2024 travel predictions, including local market insights from the UK, Italy, Germany, Spain, the US, and Latin America. We’ll (re)invent […] The post Travel Predictions 2024 appeared first on Are Morch, Digital Transformation Coach.
Hotel brands can use technology to address the often unnoticed costs of negative guest experiences, by implementing effective feedback collection systems and leveraging data analytics to enhance guest satisfaction and stay competitive in the market.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
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On August 19, 1991, Uday Rao started his hotel career as an overnight receptionist at a Four Seasons hotel in Chicago. “I walked into that hotel and said, ‘One day, I want to be a GM with this company’,” Rao told HM. “Thirty-two years later, I’m here at Four Seasons Hotel Sydney as General Manager.” Rao joined the Sydney hotel in May 2022, moving from Bali, where he had spent 10 years managing two Four Seasons resorts there.
While today’s hotel guests largely use electronic access cards to enter assigned guestrooms, hundreds to thousands of mechanical keys are essentially used daily on hotel properties. Housekeeping staff use keys for access to guestrooms to perform job duties. Hotel security, maintenance staff, and hired contractors also use keys for access to equipment, maintenance, supply rooms, fleet vehicles, and guestroom emergencies.
While today’s hotel guests largely use electronic access cards to enter assigned guestrooms, hundreds to thousands of mechanical keys are essentially used daily on hotel properties. Housekeeping staff use keys for access to guestrooms to perform job duties. Hotel security, maintenance staff, and hired contractors also use keys for access to equipment, maintenance, supply rooms, fleet vehicles, and guestroom emergencies.
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Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
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Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
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Skift Take: If an alternative asset investor like Blackstone gets interested, things could get even more interesting. Same if European hotel giant IHG made a bid of its own.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Skift Take: The State Department's passport processing sluggishness amid the American international tourism boom is an opportunity for Puerto Rico's destination marketing organization.
Skift Take: Things are heating up between landlords, tenants and Airbnb as Local Law 18 kicks into gear. You can expect a lot more of these types of lawsuits.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
Skift Take: As the big tech companies reveal what they've been working on in travel, it raises questions about the longevity of small companies that have been working on similar projects.
Skift Take: True luxury has no room for error. Yet underperformance can happen at even the world's most opulent properties. Here's what discerning travelers, investors, and hotel groups must watch for.
Skift Take: Hopper is in a much deeper state of hurt than it is letting on. It has a trimmed down vision to focus on direct hotel relationships after two of the biggest online travel agencies in the world departed as partners.
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