Lodging

OCTOBER 30, 2023

Commonly referred to by many as the ‘darling’ of the hotel industry in recent years, the extended-stay segment has risen to new heights on the strength of widespread growth and stellar performance outpacing all other chain scales. Demand continues to grow at unprecedented levels for the segment, which was established some 30 years ago and has upped the ante for both large brand companies and owner/operators looking for increased profitability.

Scale 338

Scale Operations Branding Hotels 338

Are Morch

OCTOBER 26, 2023

Booking.com 2024 travel predictions highlight that travel isn’t just an escape, but a catalyst for experiencing our best lives. With data from a global study involving 27,000 travelers across 33 countries, explore our top seven 2024 travel predictions, including local market insights from the UK, Italy, Germany, Spain, the US, and Latin America. We’ll (re)invent […] The post Travel Predictions 2024 appeared first on Are Morch, Digital Transformation Coach.

Travel 334

Travel Market Marketing 334

Hospitality Tech

OCTOBER 25, 2023

Hotel brands can use technology to address the often unnoticed costs of negative guest experiences, by implementing effective feedback collection systems and leveraging data analytics to enhance guest satisfaction and stay competitive in the market.

Hospitality 124

Hospitality Branding Market Marketing 124

Skift Blog

OCTOBER 26, 2023

Skift Take: The very man who helped transform Dubai into a haven for the rich is worried the city has gone too far.

Tourism 347

Tourism 347

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Sales

Anthony Cole Training

OCTOBER 6, 2023

Sales organizations typically have plenty of sales data due to the growth and usage of CRM systems, critical to capturing the activities that are occurring with the sales team. But effective coaching with sales performance data often becomes the greater challenge with sales managers and leaders. In our coaching platform, we offer several tools to help in this area and one of the most effective, easy to understand and utilize is sales data insight that comes from regular Sales Huddles.

Sales 334

Sales Management 334

Hotel Management

OCTOBER 30, 2023

On August 19, 1991, Uday Rao started his hotel career as an overnight receptionist at a Four Seasons hotel in Chicago. “I walked into that hotel and said, ‘One day, I want to be a GM with this company’,” Rao told HM. “Thirty-two years later, I’m here at Four Seasons Hotel Sydney as General Manager.” Rao joined the Sydney hotel in May 2022, moving from Bali, where he had spent 10 years managing two Four Seasons resorts there.

General Manager 279

General Manager Management Motels Pipeline 279

Skift Blog

OCTOBER 10, 2023

Skift Take: The country is trying to recover from the devastating earthquake – the high-profile World Bank and IMF annual meeting is helping.

Tourism 346

Tourism 346

Skift Blog

OCTOBER 12, 2023

Skift Take: It must be nice having such loyal and high-spending customers as Delta.

343

343

Skift Blog

OCTOBER 26, 2023

Skift Take: Southwest is flying too much capacity for the current level of travel demand in the U.S. Management knows it and is under increasing pressure to slow things down and boost profits.

Travel 337

Travel Management 337

Skift Blog

OCTOBER 27, 2023

Skift Take: Google's push to visually immersive search on its maps app may boost the discoverability of hidden-gem tours, activities, and museums.

Operations 335

Operations Travel 335

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

Sales

Skift Blog

OCTOBER 24, 2023

Skift Take: "You won’t break my soul," Beyoncé sings. But her concert series might break some hotel booking records.

Hotels 331

Hotels 331

Skift Blog

OCTOBER 26, 2023

Skift Take: Accor is having a happy, "Emily in Paris" kind of year. High-spending Americans thronged Europe this summer, helping the hotel giant beat expectations for revenue and profit.

Forecasting 329

Forecasting Revenue Hotels 329

Skift Blog

OCTOBER 19, 2023

Skift Take: This worldwide caution for Americans to stay alert in tourist spots, even often safe European capitals, is quite notable.

Travel 329

Travel Tourism 329

Skift Blog

OCTOBER 20, 2023

Skift Take: Google has been fined billions of dollars in the European Union for similar practices that are allegedly happening in the U.S.

Travel 329

Travel Hotels 329

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

Hospitality

Skift Blog

OCTOBER 20, 2023

Skift Take: The market is skeptical that Choice's hostile takeover bid for Wyndham will be successful. The Skift Travel 200 sheds light on the hotel sector and the thinking behind this offer.

Travel 329

Travel Market Marketing Hotels 329

Skift Blog

OCTOBER 1, 2023

Skift Take: Executives speaking at the Skift Global Forum 2023 had no shortage of opinions about how AI will affect travel. Here are their most noteworthy predictions.

Travel 329

Travel 329

Skift Blog

OCTOBER 26, 2023

Skift Take: Most agree that the airline industry needs an upgrade, but making it happen is the hard part.

Shopping 326

Shopping Travel 326

Skift Blog

OCTOBER 25, 2023

Skift Take: When online travel agencies trot out statistics on their numbers of properties, is it a vanity thing or something more strategic? If you take Vrbo at its word, it's going for quality over quantity.

Cancellation 326

Cancellation Travel 326

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Sales

Skift Blog

OCTOBER 25, 2023

Skift Take: Taylor Swift: A musical extravaganza or Christmas for business?

Business 325

Business 325

Skift Blog

OCTOBER 27, 2023

Skift Take: Internova Travel Group is owned by private equity firm Certares, and its CEO is the brother of Certares' CEO. How they are thinking about company strategy reflects insight into broader trends among the luxury travel agencies.

Travel 322

Travel 322

Skift Blog

OCTOBER 22, 2023

Skift Take: If an alternative asset investor like Blackstone gets interested, things could get even more interesting. Same if European hotel giant IHG made a bid of its own.

Hotels 322

Hotels 322

Skift Blog

OCTOBER 9, 2023

Skift Take: The State Department's passport processing sluggishness amid the American international tourism boom is an opportunity for Puerto Rico's destination marketing organization.

Tourism 322

Tourism Market Marketing 322

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Skift Blog

OCTOBER 7, 2023

Skift Take: Consider this a peek behind the curtain of VTrips, which has not been immune from the layoffs rocking the property management industry.

Management 321

Management Travel 321

Skift Blog

OCTOBER 2, 2023

Skift Take: In a break with the past, hoteliers' and Airbnb's growth ambitions point toward rising competition for similar customers.

Hotels 319

Hotels 319

Skift Blog

OCTOBER 27, 2023

Skift Take: Destination DC now has a bigger marketing budget to help lift its tourism numbers.

Tourism 318

Tourism Market Marketing 318

Skift Blog

OCTOBER 24, 2023

Skift Take: Things are heating up between landlords, tenants and Airbnb as Local Law 18 kicks into gear. You can expect a lot more of these types of lawsuits.

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Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Skift Blog

OCTOBER 12, 2023

Skift Take: As the big tech companies reveal what they've been working on in travel, it raises questions about the longevity of small companies that have been working on similar projects.

Travel 318

Travel Services 318

Skift Blog

OCTOBER 8, 2023

Skift Take: True luxury has no room for error. Yet underperformance can happen at even the world's most opulent properties. Here's what discerning travelers, investors, and hotel groups must watch for.

Hotels 318

Hotels Travel 318

Skift Blog

OCTOBER 6, 2023

Skift Take: Hopper is in a much deeper state of hurt than it is letting on. It has a trimmed down vision to focus on direct hotel relationships after two of the biggest online travel agencies in the world departed as partners.

Travel 318

Travel B2B Hotels 318

Skift Blog

OCTOBER 5, 2023

Skift Take: JLL has released an investor's guide to lifestyle hotels, a fast-growing category. Plus, other highlights from this week's news in hotel deals and development worldwide.

Hotels 318

Hotels Branding 318

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management