Sun.Dec 08, 2024

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Unified inbox: How to create a messaging hub at your hotel

SiteMinder

What is a unified inbox? A unified inbox allows you to combine all of your communications into a single view. Typically referring to email, a unified inbox brings different accounts together so you can easily see where you have new messages and switch between accounts to send responses. An example might be an instance where you want to view Gmail, Outlook, and iCloud in the same place, without the hassle of logging in and out constantly.

Hotels 52
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Unified inbox for email, SMS, WhatsApp, and Airbnb

Little Hotelier

What is a unified inbox? A unified inbox is a tool that consolidates messages from multiple communication channels, such as email, social media and SMS, into a single interface that allows users to manage all their messages in one place. A unified inbox can prove particularly valuable for hotels, which often engage with guests using dozens of different communication platforms.

Upsell 52
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Discover the Secret to Transforming Your Hotel from PAIN to POWER with Interactive Data-Driven AI

Are Morch

Digital transformation and AI implementation are more than just buzzwords; they’re the keys to unlocking unprecedented efficiency, satisfaction, and growth in the hotel industry. But let’s be real change isn’t always easy. It can be downright painful, stirring up feelings of fear, anxiety, and confusion among hotel staff. Yet, just like a caterpillar’s metamorphosis into […] The post Discover the Secret to Transforming Your Hotel from PAIN to POWER with Interactive

Hotels 130
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Are Loyalty Programs Fair? The Backlash Against Airlines’ Most Valuable Asset

Skift Blog

Skift Take: Airlines dont release much data on their massively profitable loyalty programs. But scrutiny from the government and consumers have led some to wonder, are these programs worth it?

Consumer 284
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Elevate Your Guest Experience: Web App from the Wi-Fi Landing Page – Compatible with iOS and Android!

eHotelier

Seamlessly direct guests to your Web App from the Wi-Fi landing page, driving engagement, upselling services, and enhancing the guest experience with secure, easy access.

Upsell 52
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How Hilton Got to 1,000 Hotels in Asia Pacific — and What’s Next

Skift Blog

Skift Take: Hiltons strategy puts China and Southeast Asia front and center, but its sharpened focus on India signals a broader ambition. The brand is doubling down on Asia Pacifics booming economies and growing middle class.

Branding 257

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Hospitality Financial Leadership – Creating a Hotel Accounting Policy Manual and Internal Control Reviews

Hotel Financial Coach Blog

Hospitality Financial Leadership Creating a Hotel Accounting Policy Manual and Internal Control Reviews Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course: [link] Be sure to check out my other services on the links below. Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Keynote and Breakout Speake

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.