Sun.Jul 21, 2024

article thumbnail

Delta CEO Apologizes for Ongoing Flight Disruptions Caused by IT Outage

Skift Blog

Skift Take: Since Friday's outage, Delta has struggled to bounce back. CEO Ed Bastian said an issue with Delta's crew scheduling tool caused the continued flight disruptions.

326
326
article thumbnail

Key appointments: IHG, Minor Hotels, Mandala

Hotel Management

IHG promotes Rajit Sukumaran to EAPAC leadership role IHG Hotels and Resorts has announced an expanded role for Rajit Sukumaran as Senior Vice President and Managing Director, East Asia and Pacific (EAPAC) – a newly-created position, overseeing more than 20 countries. Sukumaran brings two decades of industry experience, most recently as the lead of IHG’s South East Asia and Korea (SEAK) business unit for the past four years, and previously as the company’s Chief Development Officer, Europe, Midd

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Vacation Rentals and Luxury Trips: Travel Startups Raise $106 Million

Skift Blog

Skift Take: Niche vacation rental platforms are still raising money, just not quite as often as during pandemic times.

Travel 313
article thumbnail

Exclusive: IHG promotes Rajit Sukumaran to EAPAC leadership role

Hotel Management

IHG Hotels and Resorts has announced an expanded role for Rajit Sukumaran as Senior Vice President and Managing Director, East Asia and Pacific (EAPAC) – a newly-created position, overseeing more than 20 countries. Sukumaran brings two decades of industry experience, most recently as the lead of IHG’s South East Asia and Korea (SEAK) business unit for the past four years, and previously as the company’s Chief Development Officer, Europe, Middle East, Asia and Africa (EMEAA), giving him a deep kn

Pipeline 130
article thumbnail

Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

article thumbnail

Renewed confidence in pubs is well-founded

eHotelier

Heineken’s £39m move to open 62 closed UK pubs is a strong show of confidence in the sector, where it will create over 1000 jobs across the country.

Closing 104
article thumbnail

Bottle Rocket, Olo Join Forces to Help Restaurants Create Better Digital Experiences (PRNewsfoto/Bottle Rocket)

Hospitality Tech

Bottle Rocket's Ignite is a custom digital platform designed to enhance digital growth, loyalty and retention for restaurants. Ignite was created with a pre-built Olo integration and is purposefully designed to support various restaurant brands.

More Trending

article thumbnail

Radisson Hotel Group expands its footprint in Türkiye with 7 hotels

eHotelier

Radisson Hotel Group is proud to announce the addition of seven hotels, including six signings and one opening, in the Turkish market in the first half of the year.

Hotels 52
article thumbnail

Hyatt to acquire Standard Hotels

Hospitality Today

Hyatt Hotels is in "advanced talks" to acquire upscale boutique hotel operator Standard International, Bloomberg reports

Hotels 40
article thumbnail

Angela Showley appointed VP Marketing & Revenue at Kessler Collection

eHotelier

Kessler, a visionary hospitality group rooted in the Southeast has welcomed brand and communications executive, Angela Showley, as vice president of marketing & revenue.

Revenue 52
article thumbnail

J.D. Power seeing changes in hotel guest behavior

Hospitality Today

According to the company's latest survey, travelers' perceived value for higher hotel prices is highly dependent on how well the hotel meets their expectations

Hotels 40
article thumbnail

How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

article thumbnail

Gretchen Walker appointed Director of Sales and Marketing at Montage Deer Valley in Park City

eHotelier

Montage Deer Valley is pleased to announce the appointment of Gretchen Walker as Director of Sales & Marketing. With over three decades.

Sales 52
article thumbnail

Keep Michelin men out of our hotels

Hospitality Today

In the past few weeks, the world of travel has been roiled by a surprising innovation: Michelin stars for hotels

Hotels 40
article thumbnail

The LCP Group originates construction loan for Moxy Centennial Olympic Park

eHotelier

The LCP Group, L.P. ("LCP"), a vertically-integrated, private real estate investment firm specializing in hospitality investing and lending, announced today its origination of construction financing for the Moxy Centennial Olympic Park, located in Atlanta’s downtown entertainment district.

article thumbnail

Hotels cope with the aftermath of the global IT outage

Hospitality Today

Outage affected reservation systems, room locks and point-of-sale systems, causing widespread inconvenience to guests and staff

Sales 40
article thumbnail

New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

article thumbnail

Marriott Bonvoy Events™ launches 2024 meetings and events campaign “Your Vision, Our Commitment” for Singapore properties

eHotelier

Marriott Bonvoy Events™ is delighted to unveil its 2024 APEC meetings and events campaign, "Your Vision, Our Commitment" The campaign empowers each propert.

Events 52
article thumbnail

Motels are having a moment

Hospitality Today

New designs appeal to roadside adventurers looking for a place to stay

Motels 40
article thumbnail

Casa de Campo Resort & Villas announces 2nd Annual Food & Wine Festival

eHotelier

Casa de Campo Resort & Villas, the luxurious 7,000-acre resort in the Dominican Republic, announced the return of its iconic Casa de Campo Food & Wine Festival.

Resorts 40
article thumbnail

Air travel demand 'normalizing'

Hospitality Today

Airlines expect yields - a measure of the average fare paid per mile by each passenger - to remain flat as customers go "back to basics" and look for the most cost-effective way to travel

Travel 40
article thumbnail

Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

article thumbnail

Trump vs. Harris: What Each Administration Would Mean for the Travel Industry

Skift Blog

Skift Take: President Joe Biden’s decision to leave the 2024 U.S. presidential race put an unprecedented twist on what was always going to be an unconventional election. But one thing is clear: Each potential administration’s policies will be wildly different – and have significant implications on the global travel industry.

Travel 339