Mon.Aug 05, 2024

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IndiGo Reveals Business Class and Loyalty Program Launch Dates

Skift Blog

Skift Take: Low cost no more: With these new offerings, it’s clear IndiGo is aiming for a little more luxury and a lot less budget.

Business 314
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Hyatt Regency Sydney calls in army of insects to tackle food waste on a major scale

Hotel Management

Hyatt Regency Sydney, Australia’s largest hotel at 878 keys, is taking a lead on food waste by becoming the first hotel in the world to introduce an insect-powered food waste management system by Goterra onsite. Created by Olympia Yarger, the innovative system utilises Black Soldier Fly larvae, housed in high-tech, containerised units dubbed ‘Maggot Robots’, to rapidly break down large quantities of food waste, reducing it by 95% in just 24 hours.

Scale 278
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AI Will Speed Travel Agent Decline, Says Booking CEO. Not So, Says ASTA Boss

Skift Blog

Skift Take: True, as the head of ASTA says, some people will always prefer to use a travel advisor over an online travel website. But in the big picture, how will AI skew the trend?

Travel 313
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IHG Partners With NGO Action Against Hunger to Combat Food Insecurity

Lodging

LONDON—IHG Hotels & Resorts announced a multi-year partnership with global NGO Action Against Hunger in support of its work to combat food insecurity and hunger for millions of people around the world. It’s estimated that one in three people globally are uncertain where their next meal is coming from, due to poverty, conflict, inefficient food systems, and climate change.

Resorts 264
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Kayak Can Now Show Southwest Flights – Finally

Skift Blog

Skift Take: One of the key remaining questions is whether Southwest will start offering its flights for bookings on online travel agencies. The betting here is that Southwest won't allow Expedia or Priceline to get on board.

Travel 313
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Getting an Upgrade: Wyndham Taps Strickland as Chief Commercial Officer to Help Usher in New Tech Era

Lodging

With an overarching goal of “building on the consumerization of IT,” Wyndham Hotels & Resorts recently tapped company veteran Scott Strickland as its new chief commercial officer, forging a unified commercial strategy designed to bring all 25 of its brands together. In his previous role as chief information officer, Strickland managed and deployed the company’s $275 million investment in technology, digital, and franchisee opt-in services over the course of the past five years.

Resorts 262

More Trending

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Hotel Teatro Joins the Sage Independent Hotel Collection

Lodging

Hotels 162
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CrowdStrike Says It’s Not to Blame for Delta’s Meltdown

Skift Blog

Skift Take: A lawyer representing CrowdStrike said Delta’s threat of litigation has “contributed to a misleading narrative that CrowdStrike is responsible for Delta’s IT decisions and response to the outage.

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Marriott International names long-standing executive Jason Nuell as leader of ANZP

Hotel Management

Marriott International has named long-standing employee, Jason Nuell, as Area Vice President – Australia, New Zealand and Pacific (ANZP), succeeding Sean Hunt, who retired last month. Nuell has worked at Marriott International for over 20 years, most recently serving as Vice President Customer Experience and F&B Design Services APEC. Nuell has relocated from the company’s Asia Pacific excluding China (APEC) headquarters in Singapore to Sydney to take up the role.

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Federal Judge Rules Google Is a Monopolist, Stifles Search Engine Competition

Skift Blog

Skift Take: Booking Holdings and Expedia spend billions of dollars each year to have their websites prioritized within Google search results pages, so any overcharging would hit them hard.

Travel 291
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Veriu Group taps into Hunter Valley tourism with Punthill Maitland opening

Hotel Management

Veriu Group has introduced its first property in regional NSW with the opening of Punthill Maitland, in partnership with the Panthera Group, on Monday August 5. The 76-key apartment hotel, at 373 High Street, is the first hotel brand to open in the town in more than a decade. “We’re extremely pleased to have added Punthill Maitland to our existing portfolio,” said Veriu Group CEO, Zed Sanjana.

Tourism 147
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How Are Indians Traveling This Independence Day? – India Report

Skift Blog

Skift Take: With each long weekend, Indians are finding new destinations for travel. Scenic beauty and easy visa norms, however, continue to be a factor in how they make their booking decisions.

Travel 282
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AHLA Issues Statement Following Release of NYC Revised Bill

Lodging

WASHINGTON—American Hotel & Lodging Association Interim President and CEO Kevin Carey issued the following statement after the release of a revised bill that would impose new measures against hotels in New York City: “The city council’s discussions regarding the Hotel Safety Act continue to exclude those who will be most affected by the legislation—hotel owners, management companies, sub-contractors, and tens of thousands of hotel workers.

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Thailand Takes Step Toward Legalizing Casinos With Draft Bill

Skift Blog

Skift Take: Thailand's decision to legalize casinos could be its big "ka-ching" moment, potentially transforming its tourism sector and unlocking economic benefits.

Casinos 274
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Wyndham reports record growth in Asia Pacific with more than 120 signings in the first half of 2024

Hotel Management

Wyndham Hotels and Resorts registered record growth across Asia Pacific during the first half of 2024, driven by the strong return of travel across the region. Wyndham’s strong performance included a record number of signings in the region of more than 120 hotels, with 74 new hotels opened and 8% year-on-year net room growth, equivalent to 15,100 rooms.

Resorts 130
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Ask Skift: How Are Heat Waves Affecting Travel?

Skift Blog

Skift Take: Heat waves around the world have posed enormous challenges for businesses, including those in travel. Here's a look at how scorching temperatures are impacting the travel industry.

Travel 157
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From Living Room to Hotel Room: The Evolution of In-Room TVs

Hospitality Tech

Learn why specialized hotel TVs, equipped with intuitive controls and secure features, are essential for providing exceptional guest experiences and streamlining hotel operations.

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How AI chatbots can revolutionize hotel bookings

eHotelier

The future of hotel bookings is not just about being online; it’s about being intelligently and engagingly present, guiding each visitor towards becoming a guest.

Hotels 116
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Roca highlights the latest trends in bathrooms

Hotel Designs

Hotel Designs Roca highlights the latest trends in bathrooms Roca highlights the latest trends in bathrooms From innovative technology to stylish aesthetics, Roca highlights the cutting-edge trends that are transforming bathrooms into luxurious and functional spaces… While trends in bathroom design may not change as rapidly as fashion, bathroom manufacturers are still tasked with staying ahead of the curve.

Hotels 111
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First dual-branded property in Annapolis, MD, opens

Hotel Business

Hotel management company Colwen Hotels and Marriott International have opened a dual-branded hotel in Annapolis, MD: Residence Inn Annapolis and Fairfield Inn & Suites Annapolis. The four-story property offers two accommodation types and features an integrated reception desk, lobby, 24/7 market, business center, meeting room, fitness facility, guest laundry, complimentary breakfast, bar and lounge, outdoor patio, dog park and free, enhanced WiFi.

Branding 104
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Hospitality Marketing: Listen to Your Customer and Shift to Their Behaviors

Hotel News Resource

Sandra King, Principal and Founder, STKing Associates LLC, a marketing strategy firm, tunes into social listening to monitor changing psychographic expectations and stay relevant.

Market 84
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AHLA reacts to revisions to NYC hotel bill

Hotel Business

Last week, New York City Councilwoman Julie Menin (D-District 5) introduced revisions to the proposed Int. No. 991 bill, known as the Hotel Safety Act, that the American Hotel & Lodging Association (AHLA) said would “impose drastic new measures against hotels in New York City.” According to the AHLA, the revised text of the bill: Creates a new hotel licensing structure that the city cannot afford to properly implement Mandates that hotel owners must be the direct employer of all

Hotels 104
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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U.S. Summer Travel Surges with 50.7% of Travelers Reporting They Have at Least One Trip Planned in July And/or August

Hotel News Resource

Article - U.S. Summer Travel Surges with 50.

Travel 81
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Aaron Barrus joins WSLM as VP, facilities

Hotel Business

Western States Lodging and Management (WSLM) has appointed Aaron Barrus as VP, facilities, where he will oversee maintenance, renovations, on-property systems, purchasing, and more across the company’s hospitality, senior living and Nxt Property Management divisions. “Aaron’s extensive experience and positive outlook make him a perfect fit for this crucial role,” said David Webster Jr., COO/partner, WSLM. “We are excited to see the innovative contributions Aaron wil

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The HotelierÕs Ultimate Guide to Occupancy Forecasting

Hotel News Resource

In this guide, weÕll revisit the basic fundamentals of revenue management and walk through a step-by-step process to effectively forecast hotel occupancy using real datasets.

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Flywheel News | July 2024 Hotel Digital Marketing News | GCommerce

gcommerce

Google testing new “For Your Consideration” ad type A potentially new ad type (featuring hotels) was seen being tested by Google in the live search results page. The test was spotted directly under a hotel ads carousel (see screenshot below). We haven’t been able to trigger this ad type ourselves yet. We are still trying to confirm which campaign type would feed this type of ad.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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How to Improve Hotel Ratings: A Guide to Boosting Positive Reviews

Hotel News Resource

In todayÕs competitive hospitality landscape, guest reviews are everything. Positive feedback can significantly impact your hotelÕs reputation, occupancy rates, and RevPAR. But how do you drive more positive guest reviews? LetÕs dive into some proven strategies.

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Faro Blanco Resort & Yacht Club joins Curio Collection

Hotel Business

Faro Blanco Resort & Yacht Club, recently acquired by Prime Hospitality Group , a vertical of Prime Group, has joined the Curio Collection by Hilton portfolio. The newly rebranded Faro Blanco Resort & Yacht Club Marathon, Curio Collection by Hilton has also debuted a transformative $14-million renovation of its accommodations, amenities and restaurant offerings.

Resorts 59
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2024 Brings Increased Adoption of Codes Requiring Video and Two-Way Messaging for Elevator Communications - By Allie Ludlum

Hotel News Resource

As 2024 progresses, the adoption of safety codes mandating video and two-way messaging capabilities for elevator communications is gaining momentum across the United States.

Hotels 59
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InterContinental San Antonio Riverwalk debuts

Hotel Business

InterContinental Hotels & Resorts, part of IHG Hotels & Resorts ’ luxury and lifestyle portfolio, has opened the InterContinental San Antonio Riverwalk. The 390-room hotel—which features more than 18,000 sq. ft. of meeting space, four new restaurants and bars, and Les Clefs d’Or concierge service—is located one mile from the Henry B. Gonzalez Convention Center and steps away from the city’s famed River Walk.

Resorts 59
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!