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In this episode the Suite Spot takes a drive to SpringHill Suites Jacksonville Beach Oceanfront to meet with Area GeneralManager, Alex Reitter, and Area Director of Marketing & Sales, Samantha Pritchard. You don’t have to, you know, put on, you know, closed toed shoes clearly to come to come into the restaurant.
Our partnership with BlueprintRF empowers us to meet those expectations by delivering secure, always-on Wi-Fi.â "Guests want a home-like experience when they stay with us,â said Mark Fenton, generalmanager, The Platinum Hotel.
6/17/2025 Sojern and HotelKey Launch Real-Time Guest Feedback Integration During HITEC 2025 Sojern , a digitalmarketing platform built for hospitality, and HotelKey , a Property Management System (PMS) provider, today announced the launch of a market-leading real-time guest feedback integration.
Both my parents, were both generalmanagers. Both of them started in the hospitality industry, line level, housekeepers, bellman, and then, you know, the typical hospitality love story fell in love, one became a front office manager. You’re now a generalmanager. Yeah, absolutely. I grew up in the industry.
Tune in to hear from GeneralManager Cindy Staley and Director of Agronomy Danny Parks as these two join the Suite Spot. Ryan Embree: Welcome to Suite Spot, where hoteliers check in, and we check out what’s trending in hotel marketing. It’s such a privilege to be here. I just got off a tour. It was fantastic.
The conference closed with an evening of stellar food and beverages at Pan Pacific Singapore, presented by Global Hotel Alliance, Outrigger, Pan Pacific, Vanity Group, and Westward Whiskey. Asset management strategies were also discussed, stressing the importance of collaboration with partners, including GeneralManagers.
The second edition of AHICE South East Asia , held in Singapore during late February, saw the launch of the all-new INN Tech hotel technology summit series, with close to 200 hotel executives in attendance for keynotes, Q&As and masterclasses firmly focused on the latest and emerging hotel technology.
This announcement follows the recent release of “Demystifying the DigitalMarket & Guide to Commercial Strategy,” published in partnership with Hotel Business , a market leader in delivering insights to owners and operators. The Commercial Strategy Certification Program is projected to launch by the close of 2023.
The Suite Spot: Spotlight series is back with another one-of-a-kind episode that welcomes special guest, Christopher Calabrese, GeneralManager & VP of the Marriott Cancun Collection! I wanted to see international, I wanted to be a generalmanager. That’s, that’s very close by. Good to be with you.
GeneralManager of the hotel, Henry Martinez joins the podcast to give travelers an insightful look into the guest experience and what makes the property one-of-a-kind for travelers. Transcripts are generated using speech recognition software and human editing and may contain errors.
Management team: Introduce the key members of your management team, outlining their experience, expertise, and roles within the hotel. Key personnel: List any other essential personnel, such as the generalmanager, head chef, head of housekeeping, and sales manager.
So we’ll talk about a little bit more about that being that, that this is a digitalmarketing podcast. So what we would do is we would send customized and personalized emails to our guests from the generalmanager before, during, and after the stay. What about the individual hotelier?
Uh, we’ve had a long standing, uh, very close working relationship, uh, with the team there. Yes, the lodging industry has recovered and closed the gap in terms of positions lost, we’re still about 200,000 positions short of what would be needed and what is posted externally.
More likely to close than deals made directly between seller and buyer. You don’t waste time on a deal that will not close. Have more motivated sellers- an owner offering an “off market” hotel for sale is typically less motivated to sell and has no open market check on value.
The Suite Spot is spotlighting the beautiful and newly renovated Regent Santa Monica Beach with special guest and GeneralManager of the property, Younes Atallah! With me today is my guest, Younes Atallah, GeneralManager of the Regent Santa Monica Beach. And so Santa Monica is one of those cities that is very close knit.
Ryan Embree: So it, it almost feels like we’re so close. This is a digitalmarketing podcast. So as we wrap up today, you know, I wanna get as the generalmanager. What do you hope as the generalmanager is their, what are they saying? And we just bring in energy. Experience that you have here.
And, you know, every morning the generalmanager would come down and he’d read the PNL cause I do the daily report overnight. Ryan Embree: All right, well we’ll keep a close eye on Atrium Hospitality and what you guys have shaping up for the future, but certainly is exciting. Very cool to hear.
And then one of my former generalmanagers called me up and asked me to take on a generalmanager position for a bank foreclosed property in Sevierville, Tennessee that Gibson Hotel had been asked to manage. And knowing Mr. Gibson’s reputation and knowing the company, it was almost a no brainer for me.To
Yesterday we officially closed on a new OCI Hospitality property, the Double Tree, Rocky Point Waterfront. I started working for a small owner operator, a gentleman named John Willie, who still remains close to my heart. So I wanna get OCIs strategy with reaching traveler’s digitally. We had to create new efficiencies.
And, at one point, when I was six years old, we stayed, we lived in a hotel for, for three months, and that hotel was my playground and the generalmanager of that hotel was like a god for me. So, as you know, this is a, a digitalmarketing podcast at Travel Media Group. Still remember very well. Ryan Embree: Absolutely.
And so, we came very close to being, chapter 11, not because we were not profitable, because we just, we had a cashflow issue to based off cyclical. We’ve expanded our generalmanager or our GM awards. We were a travel company. It was an integrated travel company, an airline, hotel company in a tour operator.
So, I got to know some other luxury hotel generalmanagers. I think Michael, from a guest perspective that maybe don’t hit the online review sites like TripAdvisor, Google, but that’s the type of stuff that’s one of the first things you share with your close friends and family about your experience there.
In 2024, close to 60 HM Awards will be handed out, recognising excellence over a range of categories covering people and departments to properties and chains. The winners of the Australian property awards and all of the Major Awards (listed below) will be handed out at a black-tie gala ceremony on Friday, November 29 at ICC Sydney.
My next mentor later on in my career, I was a generalmanager of a Homewood Suites in Houston, and this gentleman’s name was Mark Boulevard. He was the district manager for Reson Hospitality. We’ve had a couple examples that we’ve talked about in some of your markets where that’s changed.
But when Harris Rosen so generously offered dollars to create the Rosen School, they were looking for a lodging professor. And every place I opened a hotel or I would babysit a gm, a generalmanager or whatever the case was, I would teach while I was living in that community. And I see it in our students and our alumni.
After that, um, I was able to continue with, uh, l Howard up until the pandemic and throughout the pandemic I helped with a couple projects here and there, but ultimately landing with Bridgeton as the, uh, assistant generalmanager of their Walker Hotel, Tribeca Property, which is an incredible lifestyle property located in Tribeca.
GeneralManager at the property, Sean McCarron, joins the podcast to discuss the stellar guest experience offered to travelers, the Conrad brand, social media, and why this hotel is a must visit the next time you are in Orlando. Sean McCarron: Well, this property is essentially very, very close to, to Disney. Ryan Embree: Yeah.
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