Cancellation, Dining and Upsell

How decision intelligence unlocks hotel data for better insights

Cloudbeds

NOVEMBER 15, 2024

Consider booking patterns, cancellation rates, average length of stay, guest preferences for room amenities or dietary restrictions, website and app metrics, competitor rates, and market trends—the list goes on. DI can also be more proactive and suggest upsells tailored to guest profiles and booking patterns.

Upsell

Upsell Occupancy Revenue Management Revenue

Contactless guest experience: How integrated technology makes it possible

Cloudbeds

NOVEMBER 24, 2024

Looking ahead, hoteliers can expect increased use cases for artificial intelligence (AI) as part of the shift towards contactless hospitality, including: Facial recognition for ID verification Intelligent chatbots Personalized recommendations (dining, activities, services) Predictive maintenance and housekeeping Real-time resolution (ie.,

Upsell

Upsell Services Accommodation Operations

Hotel terminology: A complete guide for hotel owners

SiteMinder

AUGUST 5, 2025

PAX (Passengers / persons) Shorthand for the number of people attending an event, dining or travelling. Rate plan A set of pricing rules for a room type, including meal inclusions, cancellation terms and minimum-stay requirements. OTB (On the books) Confirmed future reservations or revenue already secured for upcoming dates.

Occupancy

Occupancy Revenue Hotels Minimum Length of Stay

Webinars

Smart Tools & Strong Teams: A People-First Approach to AI in Sales

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WorldVue to Announce WorldVue Compass at HITEC 2025

Hospitality Tech

JUNE 10, 2025

This advanced integration enables direct connectivity between guest reservations and table bookings, allowing users to book, view, or cancel dining reservations directly within the Maestro Property Management System (PMS). âTravel is an $11 trillion market,â Bidner said.

Events

Events Revenue Operations Services

Cvent Launches CventIQ

Hospitality Tech

JUNE 10, 2025

This advanced integration enables direct connectivity between guest reservations and table bookings, allowing users to book, view, or cancel dining reservations directly within the Maestro Property Management System (PMS). âTravel is an $11 trillion market,â Bidner said.

Events

Events Revenue Operations Services

What Hotels Can Learn from Carnival's AI-Powered Food Strategy

Hospitality Tech

JUNE 10, 2025

What Hoteliers Can Learn from Carnivalâs Strategy Smart Tech is Not Optional Anymore Carnivalâs use of AI and real-time analytics to match food prep with actual dining patterns shows how tech can reduce both waste and costs. âTravel is an $11 trillion market,â Bidner said.

Hotels

Hotels Revenue Operations Services

Homebase's AI Solution Automateds Hiring, Scheduling

Hospitality Tech

JUNE 10, 2025

This advanced integration enables direct connectivity between guest reservations and table bookings, allowing users to book, view, or cancel dining reservations directly within the Maestro Property Management System (PMS). âTravel is an $11 trillion market,â Bidner said.

Hiring

Hiring Small Business Revenue Operations

What is a hotel reservation system and why is it important?

Cloudbeds

FEBRUARY 28, 2024

When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. When travelers book through your website, they can make changes or cancel directly with your property, giving them peace of mind. Generate more revenue.

Revenue Management

Revenue Management Revenue Hotels Operations

What is Yield Management: Guide for Hotels

SiteMinder

JUNE 12, 2024

This includes offering tailored packages, suggesting room upgrades, promoting in-house dining experiences, and even curating special entertainment events. This can involve overbooking strategies to account for last-minute cancellations or no-shows. This helps in tailoring specific offers or rates to different guest segments.

Yield Management

Yield Management Management Revenue Management Revenue

Hotel Pricing Strategies to Boost Revenue in 2023

Inn Quest

MAY 11, 2023

This strategy works especially well for lodging facilities that encounter seasonal fluctuations in demand or a high rate of cancellations. Hotels can increase bookings and lower the chance of cancellations by providing discounts to customers who make reservations in advance.

Revenue

Revenue Occupancy Hotels Marketing

Mastering The Art of Resort Revenue Management

Catala Consulting

JULY 30, 2023

Overbooking: Though counterintuitive, it helps mitigate revenue loss due to last-minute cancellations or no-shows. TRevPAR Optimization: Besides room revenues, optimizing additional revenues from services such as dining, spa treatments, and unique experiences is crucial for overall revenue growth.

Revenue Management

Revenue Management Revenue Resorts Management

ChatGPT for Hotels: Boost Direct Bookings & Reduce Costs

Hotelogix

FEBRUARY 28, 2025

Handle bookings and cancellations smoothly – No long waiting times, just instant action. ” - Upselling and Cross-Selling “Generate a script that front desk staff can use to upsell room upgrades and late checkouts, ensuring a high conversion rate.”

General Manager

General Manager Hotels Forecasting Occupancy

CRM software is changing the game for hospitality businesses

Hotelier Magazine

JANUARY 24, 2024

This allows a hotelier to] for instance, know what motivates guests to spend at the restaurant or, conversely, how to encourage locals dining at your restaurant to recommend your hotel to their friends. “A A well-structured CRM can do this and far more when it comes to micro-segmentation.

Business

Business Hospitality Email Marketing Management

Hotel Management: Meaning, Types, and Operations

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations

Operations Management OTA Hotels

Hotel Management: Meaning, Types, and Operations

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations

Operations Management OTA Hotels

Late bookings: Guide to last minute bookings for hotels

SiteMinder

SEPTEMBER 6, 2023

Reduced cancellation risks : The closer the booking is to the stay date, the less likely it is to be cancelled. Pre-arrival upselling Late bookings offer a narrow window for pre-arrival upselling, but it’s a golden opportunity. This diversity can enrich your customer database and allow you to access new audiences.

Overbooking

Overbooking Occupancy Revenue Hotels

Hotel Sales Focus

How decision intelligence unlocks hotel data for better insights

Contactless guest experience: How integrated technology makes it possible

Webinars

Trending Sources

Hotel terminology: A complete guide for hotel owners

Webinars

WorldVue to Announce WorldVue Compass at HITEC 2025

Cvent Launches CventIQ

What Hotels Can Learn from Carnival's AI-Powered Food Strategy

Homebase's AI Solution Automateds Hiring, Scheduling

What is a hotel reservation system and why is it important?

What is Yield Management: Guide for Hotels

Hotel Pricing Strategies to Boost Revenue in 2023

Mastering The Art of Resort Revenue Management

ChatGPT for Hotels: Boost Direct Bookings & Reduce Costs

CRM software is changing the game for hospitality businesses

Hotel Management: Meaning, Types, and Operations

Hotel Management: Meaning, Types, and Operations

Late bookings: Guide to last minute bookings for hotels

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