Remove Cancellation Remove Dining Remove OTA
article thumbnail

Hotel Chargebacks Explained: Fight Disputes & Save Revenue

Hotelogix

Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. Unclear Policies: Guests may not understand cancellation fees or extra charges. Chargebacks are recurring in the hotel industry, costing hotels time and money.

article thumbnail

How decision intelligence unlocks hotel data for better insights

Cloudbeds

Consider booking patterns, cancellation rates, average length of stay, guest preferences for room amenities or dietary restrictions, website and app metrics, competitor rates, and market trends—the list goes on. Decision intelligence unifies the full range of pricing decision-making through both OTAs and direct bookings.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Contactless guest experience: How integrated technology makes it possible

Cloudbeds

Looking ahead, hoteliers can expect increased use cases for artificial intelligence (AI) as part of the shift towards contactless hospitality, including: Facial recognition for ID verification Intelligent chatbots Personalized recommendations (dining, activities, services) Predictive maintenance and housekeeping Real-time resolution (ie.,

article thumbnail

Hotel Booking Tips:  What Travelers Look for in Hotels in 2025

Hotelogix

The OTA Balancing Act Online Travel Agencies (OTAs) can be your best friend or your worst enemy. Here’s how to strike the perfect balance: Use OTAs for research: 43% of travelers use OTAs for hotel bookings. Leverage price matching: Found a better deal on an OTA? Always worth a try!

article thumbnail

Nomadix Launches Energy Management Solution to Reduce Properties’ Operational Expenses and Enhance Sustainability

Hospitality Tech

It enables schedule and rule enforcement, over-the-air (OTA) firmware and setting updates, notifications, as well as analytics and reporting for smarter energy management. 55% abandon purchases, 50% switch brands, and 39% cancel subscriptions when confronted with digital issues. For more information, visit [link].

article thumbnail

UrVenue and OpenTable Deepen Integration to Prioritize Premium Restaurant Access for Hotel Guests

Hospitality Tech

Why This Matters: Bridges room and dining experiences in one platform This integration consolidates booking experiences across the property—rooms, activities, and now exclusive restaurant reservations—making it easier to deliver a seamless guest journey. Early adopters include luxury resorts, casinos, and lifestyle hospitality groups.

article thumbnail

The Definitive Guide to Boosting Vacation Rental Visibility on OTAs

TravelNet

Listing your short-term rentals on Online Travel Agencies (OTAs) can amplify your visibility and attract potential guests, a phenomenon known as the Billboard Effect. As customers come to OTAs with specific desires, it’s crucial for hosts to meet and even exceed the expectations of prospective guests.

OTA