Hotel Chargebacks Explained: Fight Disputes & Save Revenue
Hotelogix
DECEMBER 17, 2024
Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. Unclear Policies: Guests may not understand cancellation fees or extra charges. Chargebacks are recurring in the hotel industry, costing hotels time and money.
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