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Consumer Complaints Against Airlines Have Soared

Skift Blog

Skift Take: A consumer watchdog report found that complaints against airlines have continued to increase in 2023, despite improvements made on cancellations and delays. Meghna Maharishi Read the Complete Story On Skift

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Biden Administration Wants Congress to Mandate Flight Delay Compensation

Skift Blog

Skift Take: The Biden administration wants a law that would mandate airlines pay cash compensation for delays in some cases, similar to how the European Union handles the issue. But the chance Congress will agree is low. Sean O'Neill Read the Complete Story On Skift