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This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. âTogether, weâre bringing ancillary revenue into the digital core of hotel operations â where it belongs.
For example, does your reservation team struggle with outdated guest preferences, leading to missed upselling opportunities? Personalisation at scale with CDPs Personalisation is one of the most effective ways to stand out in today’s hospitality industry, but tailoring every guest experience manually can seem impossible.
helps them scale service, increase conversions, and operate more efficiently – without compromising the guest experience. Related Articles Sabre Hospitality partners with Golden Chain to increase revenue and drive sustainability by providing digital gift cards 6 June 2025 Japan’s Minacia Co., SynXis Concierge.AI
This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. From revenuemanagement to communication, data-backed decisions are redefining how hotels operate daily. But doing it at scale is impossible without structured data and hospitality-driven tech tools.
This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. From revenuemanagement to communication, data-backed decisions are redefining how hotels operate daily. But doing it at scale is impossible without structured data and hospitality-driven tech tools.
The new partnership and integration will unlock a powerful set of AI-driven toolsâincluding contactless mobile check-in and checkout, real-time guest messaging, identity verification, and revenue-generating upsellsâseamlessly embedded within the Visual Matrix PMS environment. The joint solution is now available to restaurant partners.
With a highly selective approach focused on AAA destinations, Emblems seeks intimate, human-scale properties with a residential flair. .” — Member of the owning family of Lucknam Park LTD Emblems is Accor’s most exclusive collection brand, designed to craft tomorrow’s legacy through addresses of exceptional character.
helps them scale service, increase conversions, and operate more efficiently - without compromising the guest experience. RUCKUS DPSK3, which enable hotels to offer secure, seamless Wi-Fi 7 access at scale via this patented technology. âSabreâs SynXis Concierge.AI SynXis Concierge.AI
These models often lack the context and transparency revenuemanagers need to understand pricing decisions. At its core is UrVenueâs proven platform for venue management, now expanded to support the full spectrum of experience-led operations, guest engagement, and enterprise-grade distribution.
Its mobile-friendly interface and intuitive setup empower lean teams to automate pricing decisions and scale operations effectively. âWe understand that one size doesnât fit all,â said Sabrina Jackson, VP of Product Management at Duetto. Whether general or front desk managers, our staff use it with ease and confidence.
âThrough intelligent, enterprise-grade solutions, weâre helping hotels run smarter, deliver faster service and create more personalized guest experiences at scale. Modern UX and functionality : Includes support for multi-property search, voice input, upsells, and voucher useâall within a sleek, uninterrupted interface.
Some of the most impactful integrations include: Booking engines PMSs CRMs Communication channels Upselling tools With these integrations in place, every traveler interactionwhether it’s an inquiry, booking, update, or follow-up is automatically synchronized across systems. How does hotel integration benefit operational efficiency?
The portfolio of solutions provides full-service, mid-scale, and limited-service hotels a range of connectivity options for delivering customized guest Wi-Fi experiences that meet the unique demands of each market segmentâfrom luxury to budget hotels. âTheir values and culture were a significant factor in my decision to join the company.
This agreement reflects our ongoing commitment to combining Marriott’s global scale with local expertise—delivering efficient, high-quality accommodations and providing access to our powerful platforms and the Marriott Bonvoy ecosystem.” Advertisements “We’re excited to continue our collaboration with FÁBRICA DE HOTÉIS.
The portfolio of solutions provides full-service, mid-scale, and limited-service hotels a range of connectivity options for delivering customized guest Wi-Fi experiences that meet the unique demands of each market segmentâfrom luxury to budget hotels. âTheir values and culture were a significant factor in my decision to join the company.
The portfolio of solutions provides full-service, mid-scale, and limited-service hotels a range of connectivity options for delivering customized guest Wi-Fi experiences that meet the unique demands of each market segmentâfrom luxury to budget hotels. To see the OPERA Cloud platform in action visit HITEC booth #4015 on June 16-19 th.
The RMS simplifies revenuemanagement by tracking real-time pick-up trends, monitoring competitor rates and receiving data-backed price recommendations for the next 365 days â all automatically updated across all online distribution channels. In recent years, he has been instrumental in driving bold actions that leverage Yum!âs
7/10/2025 Shiji Supercharges ReviewPro AI to Help Hotels Personalize Review Replies at Scale Shiji has announced a major upgrade to the AI Responses feature in ReviewPro Reputation, designed to streamline and enhance how hotels manage online guest reviews. Guests are a hotelâs most valuable asset.
7/10/2025 Shiji Supercharges ReviewPro AI to Help Hotels Personalize Review Replies at Scale Shiji has announced a major upgrade to the AI Responses feature in ReviewPro Reputation, designed to streamline and enhance how hotels manage online guest reviews. Guests are a hotelâs most valuable asset.
Increased Spending: Customized recommendations open up more opportunities for upsells. Solutions: Start small with a chatbot for FAQs before scaling up. Its cloud-based Property Management System (PMS) enhances guest communication, operational efficiency, and revenue generation.
But hotel revenuemanagement can be your secret wand. Revenuemanagement is about more than just the right pricing. It’s about knowing what guests need, predicting bookings, and adjusting rates to make more revenue. In the ever-competitive world of hospitality, staying ahead can be a real challenge.
That includes helping us deliver new innovations to hotels such as room upselling, integrated revenuemanagement and mobile housekeeping management, among others, all on a global scale.” ” The post Oracle to bring OPERA Cloud to 2K Wyndham hotels appeared first on hotelbusiness.com.
Understanding future demand trends, their causes, and the guest segments driving them can help hotel revenuemanagers adjust room rates to boost occupancy and sales. Managers can use it to budget, allocate resources, streamline inventory management, and improve the guest experience. This forward-looking data (e.g.,
The reservation system acts as the central hub of the reservation ecosystem, which may also include a website booking engine, channel manager, and revenuemanagement system. When integrated, these modules work together to help hotels manage room availability, distribution, reservations, and revenue. Guestcentric.
Moreover, the flexibility to enhance property performance with specialized add-ons allows for tailored optimization in key areas, including operations, revenuemanagement, guest experience, and digital marketing. Upselling tools. FLYR (Pace) for revenuemanagement to help implement dynamic revenuemanagement strategies.
For example, automating room availability updates, housekeeping schedules, and maintenance requests ensures efficiency, leading to better staff management and faster service. Hotels that leverage automation can also scale more easily and adjust to fluctuating demand, making them more adaptable to market trends.
Just as scientists hypothesize and experiment to understand phenomena, hoteliers can implement similar methodologies to test new ideas, services, or processes on a small scale before full implementation. Why Catala Consulting’s Outsourced RevenueManagement?
6/30/2025 Jurny, Visual Matrix Partner to Offer Fully Autonomous Guest Experience Jurny and Visual Matrix have teamed up to deliver a fully integrated guest experience platform designed to automate hotel operations at scale. âWe understand that one size doesnât fit all,â said Sabrina Jackson, VP of Product Management at Duetto.
A direct channel manager which integrates with your PMS can provide you with the chance to manage your rates and inventory simultaneously. The channel manager will actively apply all changes made to your inventory across all distribution channels.
Benefits: A one-on-one relationship with guests that improves the user experience More opportunities for upsells before arrival No commissions paid to third-party OTAs or other marketplaces means more revenue and profits Loyalty bookings can lower overall costs by increasing the lifetime value of each guest.
This information is sourced directly from the hotel’s property management system. If the hotel is using a revenuemanagement platform, the specific rates are managed and optimized in either that system or in the PMS itself. The software should allow upselling of room types, add-on experiences, meals, and other extras.
There used to be a time when hotel revenuemanagers simply had to look at predicted demand and keep an eye on competitors’ rates to optimize pricing. For revenuemanagers, that meant adding a new strategy (and a new skill) to their decision-making: reputation pricing. For them, the primary quality indicator was price.
Pricing and revenuemanagement Dynamic pricing tools help you make the most out of your revenue. Upsells Automation can also help you offer extras to guests, like early check-ins, late check-outs, or services like airport transfers. If you’re wondering how to automate Airbnb messages, Little Hotelier can help with that.
Technologies can help organize guest data, improve customer service and scale your service. This team can also be in charge of upselling , such as room upgrades, or cross-selling different experiences the hotel has to offer before the guest arrives at the hotel.
Cloud-based PMS solutions are a superior way to automate and accelerate all the important processes at your hotel including; Taking and confirming bookings, Managing reservations, Generating bills and reports, Check-in/out, Room transfers, Checking/editing availability, Guest communication. Revenuemanagement. Increase bookings.
Successful hotel management is about being able to adapt and meet challenges within a range of roles and responsibilities. Placing yourself on a scale of personal growth is especially important for a hotel manager. You’ll need smart revenuemanagement and pricing strategies if you want to optimise your Average Daily Rate (ADR).
Successful hotel management is about being able to adapt and meet challenges within a range of roles and responsibilities. Placing yourself on a scale of personal growth is especially important for a hotel manager. You’ll need smart revenuemanagement and pricing strategies if you want to optimise your Average Daily Rate (ADR).
👉 Read Also - Hotel Bidding in 2025: The New Way to Get the Best Deal Yield Management vs. RevenueManagement While yield management and revenuemanagement are closely related, they serve different purposes in a hotel’s commercial strategy.
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