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Boosting OTA performance and efficiency, RatiLanna Riverside Spa Resort thrives with STAAH’s powerful channel management solution. Nestled on the tranquil banks of the Ping River in Chiang Mai, RatiLanna Riverside Spa Resort is where modern luxury meets centuries-old Lanna heritage.
Black Rock Hotels & Resorts , a growing hospitality group with properties in Pushkar, Jaipur, and Ranthambore, has leveraged the advanced hospitality technology solutions provided by STAAH to streamline its operations, enhance its online presence, and boost its revenue performance.
Maximize Direct Bookings to Reduce Dependence on OTAs When guests book through Online Travel Agents (OTAs) like Booking.com or Expedia, hotels often have to pay hefty commission fees, sometimes up to 20%. While OTAs help bring in new customers, relying too heavily on them can hurt your bottom line. front-page listing).
STAAH ’s range of solutions is designed to serve every kind of hotel, homestay, resort and budget establishment. STAAH’s Channel Manager was integrated across its properties, to manage online bookings and inventory more efficiently. In just five months, we’ve seen a turnaround in their online bookings and inventory with our systems in place.
Not sure how online travel agencies (OTAs) work Social media feels overwhelming Don’t know how to manage online reviews Here’s what you can do: Start small: Pick one platform (like Facebook) and master it before moving on. You’re not alone. Many small hotel owners feel the same. What’s the problem?
By listing your property on Tryp.com, you appear where these younger travellers are already researching trips, without relying solely on the usual OTAs. Plus, when you connect Tryp.com to SiteMinder’s channel manager, inventory and rate updates flow through automatically, preventing mismatches and accidental overbooking.
Despite that, nearly 45% of independent hotels still operate with partially integrated or disconnected platforms, leading to challenges such as overbooking, inconsistent pricing across channels, and lack of real-time visibility of interactions with travelers. This minimizes overbookings, billing mistakes, and service delays.
Guest actions Who makes direct bookings versus through OTAs, and how can you influence them? Channel Management System Managing multiple OTAs, your website, and other channels manually? That’s a recipe for overbookings and lost revenue. Reduce dependence on OTAs and drive more traffic to your website.
The advent of Online Travel Agencies (OTAs) has revolutionized the hospitality sector. This is the primary reason why as a hotelier, you should know how to select the right OTAs for your hotel. This is the primary reason why as a hotelier, you should know how to select the right OTAs for your hotel.
In the digital age managing hotels has a new set of challenges, especially the need to stay alert with room availability & price adjustment while managing online travel agents (OTA). Things get harder when everything needs to be done manually, and the chance of overbooking is high. Establishing room rates is no longer a problem.
Technology and exceptional customer support from STAAH help Hoi An River Beach Resort & Residences increase their global online footprint and drive growth. Located in the heart of Cua Dai Beach [Vietnam], Hoi An River Beach Resort & Residences offers a range of rooms with stunning views and top-class amenities.
The Malaysian resort turned to STAAH to resolve its connectivity challenges and saw an immediate increase in bookings once connected. JSK Mantanani Island Resorts is a tropical oasis with sandy beaches, emerald waters and azure skies that offer an ideal escape and vacation. Everything you’d expect from a Malaysian beach resort.
Nestled on a serene 17-hectare peninsula bordering the idyllic Tuyen Lam Lake, a mere six kilometres from the heart of Dalat City, T erracotta Hotel & Resort is a harmonious blend of modern architectural elegance and the enchanting ambiance of pine forests and misty mountains.
Silavadee Pool Spa Resort Samui, a renowned 5-star establishment with over 14 years of operation, is nestled on the tranquil Lamai Beach in Surat Thani, Koh Samui. The resort boasts a mesmerising setting, characterised by magnificent rocks and boulders, offering direct views of the beach and ocean from its well-appointed rooms.
Five decades of service Sunshine Hotels and Resorts is a Pattaya-based hospitality group with more than 50 years of experience in hotel management. From beachy resorts to convenient central city locations and party hot spots, Sunshine Hotels & Resorts offers something for everyone.
STAAH’s Channel Manager and Booking Engine solutions prove game changers for properties in Kerala; Online bookings for Fog Munnar Resort & Spa is up by 40-50%; Krishnavalam Regency’s online bookings is up by 50%; and Hotel Span International clocks 80% in direct online bookings. said Prem Kumar, General Manager, Misty Range Resorts.
Chao Lao Cabana Resort , nestled in Chanthaburi city, celebrates its 12th year as a haven of tranquillity. Just a three hour escape from the bustling city of Bangkok, the 90-room resort offers pristine white sand stretching along the beach, a quiet romantic atmosphere, and a gorgeous swimming pool. Sophin Kumpal , Asst.
A popular and cost-effective way to optimise this visibility is to leverage the Billboard Effect – where hotels can advertise for free on third-party websites, like Online Travel Agencies (OTAs) and metasearch platforms.
Running a small resort can be both rewarding and challenging. Below are the key tips for efficiently managing your resort property using modern management systems. Inability to manage seasonal packages Resorts function on high season, low season basis and rate parity is a common issue faced by them.
In the fiercely competitive hospitality industry, the essence of successful resort revenue management lies in data-driven decision-making. Resort revenue management has become an indispensable tool for businesses, fostering strategies that maximize yield and build strong customer relationships.
Many hoteliers question if it’s worthwhile investing in a direct booking strategy or if they can solely rely on online travel agencies (OTAs) like Airbnb, Booking.com, or Trip.com to fill occupancy. Integrating with these engines and offering real-time pricing and availability ensures that guests book directly instead of with an OTA.
Iluh Eka Fibriani, E-commerce & Sales Manager at Kupu Kupu Barong, felt she needed support from SiteMinder, especially because her property is connected to quite a number of local and international online travel agents (OTAs). Overbooking is also very rare, almost non-existent now,” she said.
Iluh Eka Fibriani, E-commerce & Sales Manager at Kupu Kupu Barong, felt she needed support from SiteMinder, especially because her property is connected to quite a number of local and international online travel agents (OTAs). Overbooking is also very rare, almost non-existent now,” she said.
This feature helps streamline the booking process, reducing the risk of overbooking and ensuring a smooth check-in experience for guests. This feature enables guests to make bookings through the hotel’s website, increasing direct bookings and reducing reliance on third-party booking platforms and avoiding OTA fees.
For guests who are looking for one of the most pleasant resorts in Carita, Anyer, Mutiara Carita Cottages is the place to be! In operation since the 1990s, nestled in the middle of forests and surrounded by hills and beaches, this eco-resort is an essential escape from the hustle and bustle of everyday life.
Does Booking.com include resort fees? Resort fees are not included in the standard commission charged by Booking.com. If your hotel charges additional resort fees, these need to be clearly communicated to guests and managed separately. Overbooking. Can I negotiate the fees or get a custom rate? Invalid credit card.
This tool offers a full two-way sync of rates, content, and availability, allowing hoteliers to manage their listings across various online travel agencies (OTAs) efficiently. However, it’s worth noting that Eviivo sometimes discourages direct bookings, pushing instead for its own OTA, TopRooms.
As a majority of tourists will book their accommodations via Online Travel Agencies (OTAs), hotels need to strengthen their visibility on those platforms. A channel manager solution will be critical in helping them with real-time distribution, leading to more room sales via multiple OTAS.
It also prevents overbooking and keeps everything in sync, allowing guests to tailor their stay preferences and enhance their experience. Whether a boutique bed and breakfast or a 500+ room resort, every hotel benefits from easy-to-use booking software. Reduced Dependency on OTAs Create a more balanced distribution strategy.
Also, gone are the days of selling the majority of your rooms through OTAs. Maximize Your Hotel Revenue Uncover the hidden revenue potential of your hotel or resort. Making sure you get your fair share of direct bookings allows you to compete with OTAs and avoiding to pay the hefty commissions on those bookings.
On a recent flight to Bangalore, I bumped into Aditi, a former colleague who now manages a resort in Wayanad. “Guests book, but don’t turn up,” she explained, recalling a recent incident where a large group booking vanished, leaving her resort with a significant loss. So, where do you start?
For example, the integration of the CRS with the PMS will prevent overbookings, help housekeeping staff know exactly which rooms need to be cleaned and by when, and help the F&B team know how much food to prepare for breakfast each day, leading to increased profitability.
Also, gone are the days of selling the majority of your rooms through OTAs. Maximize Your Hotel Revenue Uncover the hidden revenue potential of your hotel or resort. Making sure you get your fair share of direct bookings allows you to compete with OTAs and avoiding to pay the hefty commissions on those bookings.
From the large OTAs and GDSs to individual retail travel agents, you’ll be able to instantly provide real-time booking information to your agents that will help drive bookings. A PMS also significantly reduces the risk of overbooking your rooms, directly improving the guest experience at your property. Manage your revenue.
It empowers hoteliers to manage listings, availability, pricing, and promotional content efficiently across a massive B2B distribution network , including travel agents, tour operators, OTAs, and airlines. A recent case study from Vietnam's Crown Retreat Quy Nhon Resort demonstrates this well. What is MaxiRoom?
Consider trends specific to the industry: Business hotels typically see increased demand during corporate gatherings, while resorts tend to be more crowded during school vacations and long weekends. Synchronize rate restrictions in real-time to prevent discrepancies across OTAs, GDS, and direct bookings.
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