Little Hotelier

MAY 18, 2023

What is hotel sales? Hotel sales is about managing the process of attracting, engaging, and converting guests into paying customers. Why small properties need to improve their hotel sales strategies With the rise of online booking platforms and the growing trend of independent travel, competition among small hotels is fierce.

Hotel Sales 59

Hotel Sales Sales OTA Hotels 59

STAAH

SEPTEMBER 6, 2022

Although the gift card/ voucher sales lead-up to special occasions and during peak season are rapid, they need not be restricted to seasonal or occasional gifting. Irate guests who feel they have been cheated are likely to leave a spate of negative online reviews. Lack of a sales and marketing plan. Not having appealing offers.

Sales 64

Sales Revenue Market Marketing 64

Little Hotelier

FEBRUARY 25, 2024

Another common strategy utilised in hotel revenue management consulting is to identify other potential revenue streams, from value-adding services, to new target markets, to opportunities to upsell and cross-sell. Able to increase production through activation and maintenance of sales channels.

Revenue Management 52

Revenue Management Revenue Services Management 52

SiteMinder

SEPTEMBER 4, 2023

Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. The stability of the real-time connection has also been a game-changer, ensuring that our inventory and rates are always up-to-date across all online sales channels.”

Operations 98

Operations Revenue Hotels OTA 98

Cloudbeds

JULY 15, 2023

Channel mapping: The software maps room types to each channel’s formatting requirements so that rooms display consistently across all online sales channels while also syncing seamlessly back into the PMS. When you or the front desk agent create a reservation in the PMS, the room will be closed for sale in real time.

Management 76

Management OTA Cancellation Overbooking 76