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How to Communicate Your Front Desk Upselling Deals Effectively

Refine

Few hoteliers use front desk upselling to the max. Not only do the front desk employees need to stay up to speed with all the upselling deals, but they also need to be comfortable using essential communication skills and marketing techniques.

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Why is Upselling in Hotels Important

Inn Quest

An effective strategy that can help is to upsell additional services or products relevant to customers. Therefore, upselling in hotels is not only influential but cost-efficient as well. What is Upselling? Upselling is a sales strategy that offers consumers additional services or add-ons to increase revenue.

Upsell 88
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Hotel text messaging: Strategies and systems to use

Little Hotelier

Hotel text messaging is the practice of using SMS to communicate with your guests, and it should form a critical part of any property’s guest communication strategy. Learn more Effective text message marketing for hotels Over six billion text messages are sent in the US each day. What is hotel text messaging?

Hotels 52
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How to increase hotel revenue: 15 tips for small hotels

Little Hotelier

Hotel revenue is the income your business earns from selling rooms or other products and services to guests. While revenue is mostly generated from selling your rooms, you can also collect revenue from your amenities such as a bar, restaurant, gym, or spa. What is hotel revenue?

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What is a hotel chatbot? 9 benefits and key features to look for

Cloudbeds

This is how customers expect services today, including in the hotel industry. How do chatbots work? It provides the information they need to book confidently and directly with your property while allowing your hotel staff to create direct connections with them. Fast and easy. What is a hotel chatbot?

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How to Win with Email Marketing Software for Hotels in 2023

Fuel Travel

A full-featured hotel guest messaging solution makes it easy to communicate with future, current, and past guests. There are two basic types of emails your hotel should be sending. Sending email messages to your guests is not only welcomed, but it’s also encouraged. Guests expect to hear from you via email.

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What is a hotel CRM system: Benefits, features, and top 10 providers

Cloudbeds

A customer relationship management (CRM) system can be a fantastic tool to take your hotel marketing strategy to the next level. This tool stores and organizes data about your guests, including their preferences, stay history, and past communications, and transforms it into practical business intelligence.

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