Remove General Manager Remove Intent Remove OTA
article thumbnail

Booking.Yeehaw! Riding the Booking.com Ranking Reshuffle Rodeo

Hotel Speak

The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. What Hoteliers Need to Know For hoteliers, adapting to the new system means embracing agility and focusing more intently on real-time guest satisfaction.

KPI 57
article thumbnail

Exclusive: Trilogy Hotels closes first year with 13 hotels and big ambitions for 2025

Hotel Management

That initial meeting with Tony started a whole new conversation, Grant and I had an idea and intent, but we didn’t have the means. And they want to trust their operator to deliver the focus, intent, and ability to make it happen. And create real dynamism through our general managers who have come from larger organisations.

Closing 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Booking.yeehaw! riding the Booking.com ranking reshuffle rodeo

eHotelier

riding the Booking.com ranking reshuffle rodeo Images by GuestRevu The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. As Rodica reminded us: “If a general manager is focused on that experience, the guest reviews will follow, I can assure you, almost 100%.”

article thumbnail

Q&A with Jeff Bzdawka, Hapi president

Hotel Business

I have been lucky to work with so many talented and dedicated teams throughout my career, and the team at Hapi is intently focused on finding better ways to drive business outcomes for our customers and partners. A funny thing happened on my way to becoming a general manager, and that opportunity uncovered a passion for technology.

article thumbnail

Nick Downing tapped to lead The Langham, Custom House, Bangkok

eHotelier

He most recently served as General Manager of The Siam in Bangkok, leading the independent urban resort to international acclaim – including a coveted place on the World’s 50 Best Hotels list and a Michelin three-key distinction. Advertisements “This appointment is a clear statement of intent,” said Shng. “We

article thumbnail

Patrick Cunningham Joins Bobby’s Burgers By Bobby Flay as CDO

Hospitality Tech

PAR® Engagement is our new vision—doubling down on R&D and innovation for what will drive the future of restaurant engagement and digital sales growth," said Joe Yetter, General Manager of PAR Engagement. and kitchen operations tech company QSR Automations LLC, announced their intention to merge.

article thumbnail

Crunchtime, QSR Automations to Merge

Hospitality Tech

and kitchen operations tech company QSR Automations LLC, announced their intention to merge. PAR® Engagement is our new vision—doubling down on R&D and innovation for what will drive the future of restaurant engagement and digital sales growth," said Joe Yetter, General Manager of PAR Engagement.