Sun.Mar 16, 2025

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New Zealand sustainability leader Sudima Hotels adopts SiteMinder as it overhauls technology stack, seeks new efficiencies

SiteMinder

Sydney, Australia New Zealands Sudima Hotels has adopted SiteMinder, the worlds leading hotel distribution and revenue platform, to drive new efficiencies and elevate the revenue-generating capabilities of its seven premium hotels. The 25-year-old family business, with more than 1,150 rooms across Auckland, Rotorua, Kaikoura, Christchurch and Queenstown, is using SiteMinders platform to reach new guests and streamline its operations, allowing for a more dynamic revenue management strategy acros

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Wyndham Launches U.S. Debit Card to Target Gen Z

Skift Blog

Skift Take: Wyndhams debit card play is an attempt to lock in younger, debit-centric travelers and bolster loyalty.

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Role of hotel operations manager: Duties & responsibilities

SiteMinder

What is a hotel operations manager? A hotel operations manager is responsible for overseeing the day-to-day functions of a hotel, ensuring seamless coordination between departments, maintaining high service standards, and optimising overall efficiency. Their role is central to delivering an excellent guest experience while balancing cost control, staffing, and operational workflows.

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Pet-Friendly Hotels: Stand out and win over traveling pet owners

eHotelier

When I think of pet-friendly hotels, I cant help but remember how important my pets are to me and how they can affect my personal travel decisions.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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National Restaurant Association Show Announces 24 Kitchen Innovations Award Recipients for 2025

Hospitality Tech

For more than two decades, the Kitchen Innovations Awards have recognized foodservice equipment that addresses real-world challenges and drives progress across the industry.

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IHG Hotels & Resorts opens first branded net zero carbon hotel in partnership with Zeal Hotels

eHotelier

IHG Hotels & Resorts, one of the worlds leading hotel companies, has openedvoco Zeal Exeter Science Park IHGs first branded net zero* carbon hotel

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2025 Key hotel opening highlights by IHG Hotels & Resorts Greater China

eHotelier

In 2024, supported by favorable policies, Greater Chinas tourism market continued to recover, with both the number of travelers and tourism spending

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Property description guide for small property owners

Little Hotelier

What is a property description? A property description is a written summary that provides key details about your hotel, appearing on booking platforms (Booking.com, Expedia, Airbnb ) or your website, which is used by guests to assess the suitability of your accommodation and make a booking decision. In this guide well take a closer look at property descriptions, to understand why theyre important, and how to write a good one.

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Nicholas Fogarty appointed General Manager at Red Cliffs Lodge Moab

eHotelier

Red Cliffs Lodge Moab, a retreat gateway to the region's iconic Arches and Canyonlands National Parks, today announces the appointment of Nicholas Fogarty

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What is a serviced apartment? Small property owner’s guide

Little Hotelier

What is a serviced apartment? Serviced apartments are a type of accommodation that combines home comforts with hotel-style servicing and amenities, allowing travellers to enjoy a comfortable, extended stay. Also known as extended stay apartments and corporate housing, these accommodation options are popular for both business and leisure travellers who are generally looking for a place to settle down for a while, where they can work, relax, do their own laundry and cook their own meals.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Jan Grossmann appointed Chief Operating Officer at B&B Hotels Central

eHotelier

B&B Hotels has appointed Jan Grossmann as Chief Operating Officer (COO) for Central and Northern Europe, reporting directly to CEO Arno Schwalie.

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Hospitality Financial Leadership – A Titanic Obsession

Hotel Financial Coach Blog

As I write this, the submarine with five souls on board is missing and time is running out. They have barely a few hours of oxygen left. There has been no communication with the ship since the first two hours after it was launched on Sunday June 18th, 2023. This piece is about that faithful ship and my obsession with it and a connection to the hotel world, both personal and historic.

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VisitEngland announces venue and date of Awards for Excellence 2025

eHotelier

VisitEngland hasannounced that this yearsVisitEngland Awards for Excellencewill be heldat the Brighton Dome Corn Exchangeon 4 June.

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Pan Pacific Hotels Group unveils exclusive ‘Easter Egg-Scape Offer’ across Australia

eHotelier

Celebrate the Easter break and the upcoming school holidays with Pan Pacific Hotels Groups exclusive new Easter Egg-Scape offer.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.