Sun.Nov 24, 2024

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Hospitality leadership: Guide to the 5 essentials

SiteMinder

What is hospitality leadership? Hospitality leadership is a management approach used by hospitality industry professionals to guide their teams and enhance guest experiences. What does a hospitality team leader do? Leadership roles in hospitality are similar to leadership roles in other industries, in that the focus is on training, guiding and managing a team.

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Contactless guest experience: How integrated technology makes it possible

Cloudbeds

There are dozens of touchpoints throughout the guest journey that have the opportunity to be made contactless. From checking in online to ordering room service off a mobile app or messaging housekeeping to request extra towels. With the right technology, these contactless experiences can not only enhance guest satisfaction , making it easier for travelers to get what they need, but also streamline internal workflows, making day-to-day hotel operations effortless for teams.

Upsell 98
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Why franchise a hotel: 5 best hotel franchises

SiteMinder

What is a hotel franchise? A hotel franchise is a business model where an independent hotel owner operates under the brand and management system of an established hotel chain. In exchange for fees, the franchisor provides access to brand recognition, marketing resources, reservation systems, and operational support. Franchising a hotel offers a powerful way to grow your business, boost visibility, and leverage established brand support.

Hotels 52
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Expedia and Hopper Resume Hotel Supply Deal After Bitter Falling Out

Skift Blog

Skift Take: Expedia punched Hopper in the mouth in 2023 when it cut off their relationship, and Hopper was never able to make up the lost ground. Expedia, under new leadership, wanted to see revenue from Hopper flowing in again.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Seven expert tips to increase hotel bookings and create an irresistible stay

eHotelier

Transforming your property from a simple “sleepy stay” into a “super stay” means focusing on every step of the guest journey. From the first interaction at booking to the final checkout, these strategies can help your hotel stand out, attract new guests, and turn one-time visitors into loyal guests.

Hotels 111
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BetMGM Rewards Points Now Combined Into Single, Digital Wallet

Hospitality Tech

Streamlined nationwide access to digital bonuses, MGM Rewards Points, Marriott Bonvoy Points, and more.

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Inn-Flow Partners With DailyPay

Hospitality Tech

The partnership will help boost hotel staff financial flexibility with new integration.

Hotels 52
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Sheraton Samoa Aggie Grey’s Hotel & Bungalows officially re-opens

eHotelier

Sheraton Hotels & Resorts, part of Marriott International’s global portfolio of over 30 extraordinary hotel brands, announced that Sheraton Samoa Aggie Grey's Hotel & Bungalows officially re-opened following a multi-million-dollar (USD8.5M) renovation.

Resorts 52
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Noodles & Company Launches Online Store

Hospitality Tech

In its first-ever online store features Noodles gear, limited-edition merch, and a Black Friday deal.

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Jason Kycek appointed CMO Hospitality at Central Romana Corporation

eHotelier

Today, the Central Romana Corporation announces its appointment of Jason Kycek to Chief Marketing Officer of its Hospitality, Tourism, and Real Estate Division.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Hospitality Financial Leadership – Your Top 10 List of Excuses

Hotel Financial Coach Blog

Now I bet you’re wondering, excuses for what? Excuses for not jumping in the deep end with the financials in your hotel career. What’s your imagination telling you that’s wrong in your hotel that holds you back from owning your departmental expenses and payroll? What is the magic fairy dust that someone dumped on you that keeps you on the sidelines?

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Adam McKnight appointed Director of International Growth at Gekko Group

eHotelier

Gekko Group, a subsidiary of Accor Group and a leading player in Travel Tech in Europe, announces the appointment of Adam McKnight as Director of International Growth, a newly created and strategic role reporting directly to Fabrice Perdoncini, CEO of Gekko Group.

Travel 52
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UN Tourism to host First Global Conference on Tourism for Rural Development in Vietnam

eHotelier

UN Tourism, in collaboration with the Ministry of Culture, Sports, and Tourism of Vietnam, will convene global and local leaders, policy makers, and industry pioneers for the First Conference on Tourism for Rural Development (Hoi An, Viet Nam 9-11 December).

Tourism 52
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O Beach Hotel and Resort streamlines reservations with RateTiger Solutions

eHotelier

O Beach Hotel and Resort, a leading 4-star hotel, located at the historical northeastern shores of the Dead Sea has successfully streamlined its reservation operations with RateTiger’s advanced Reservation Interface.

Resorts 52
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.