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Key appointments: Ovolo, Marriott, IHG

Hotel Management

He will oversee the consumer strategy for the region including Brand Management, Marketing, Sales, Distribution, Revenue Management, Loyalty, Customer Experience, Digital and Communications. InterContinental Sorrento names GM InterContinental Sorrento Mornington Peninsula has announced Jason Burnett as its new General Manager.

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Key appointments: Marriott, Hilton, Pro-invest and more

Hotel Management

Exclusive: Marriott appoints luxury leader to new dual role Marriott International is sharpening its focus on luxury with the appointment of Krister Svensson as Multi Property Vice President, Luxury Hotels Australia and General Manager at W Melbourne.

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Winners revealed: top people and properties celebrated at 2023 HM Awards

Hotel Management

Here is the full list: CATEGORY HIGHLY COMMENDED WINNER(S) PROPERTY AWARDS – AUSTRALIA 01 APARTMENT HOTEL Quest North Sydney The Star Residences Gold Coast Adina Apartment Hotel Melbourne on Flinders Avani Broadbeach Residences 02 ECONOMY HOTEL Adabco Boutique Hotel Adelaide ibis Styles Hobart Brassey Hotel, Canberra Outback Hotel & Lodge (..)

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Nominees announced for the 2023 HM Awards presented by Sealy Posturepedic

Hotel Management

A partnership with Vitruvian, Ovolo Hotels, Australia Rydges Sydney Airport Hotel, New South Wales, Australia Sheraton Makes Community Connections to Share Stories of How Sugar Helped Shape Port Douglas, Queensland, Australia Tesla Traverse, The Tasman, Tasmania, Australia The Langham Gold Coast x BVLGARI, Queensland, Australia The Champagne Parlour (..)

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A guide to hotel departments, operational areas and building functions

SiteMinder

From hiring all staff to scheduling maintenance to creating new revenue management strategies , the hotel management team is extremely busy. Again, the specific job titles and the amount of personnel within the management team will vary from hotel to hotel. Operations manager. Night duty manager. IT manager.

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CRM software is changing the game for hospitality businesses

Hotelier Magazine

This allows a hotelier to] for instance, know what motivates guests to spend at the restaurant or, conversely, how to encourage locals dining at your restaurant to recommend your hotel to their friends. “A A well-structured CRM can do this and far more when it comes to micro-segmentation.

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A comprehensive overview of job positions within a hotel

SiteMinder

As we’ve already covered, the front of house manager at a hotel handles all customer-facing operations and is largely responsible for ensuring a positive customer experience. Hotel general manager. This is the most senior of all hotel management positions. Operations manager. Revenue manager.

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