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Q&A with Olympia Hospitality’s Sara Masterson

Hotel Business

How does your experience as a general manager help you in your current position? I think my time as a general manager, and really my time before that as a department manager and line-level associate, gives me insight into where we can reasonably push and when we need to be a bit more cautious.

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How hospitality companies can invest in high-potential talent

Hotel Business

By Rick Badgley The hospitality industry is evolving rapidly, with shifting guest expectations and labor shortages. To sustain long-term success, companies need to proactively invest in leadership development, ensuring that the next generation of general managers is equipped to navigate these challenges and opportunities.

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Chris Kontos joins McNeill Hotel Company

Hotel Business

In this role, Kontos will report directly to Jesse Kremer, MHC VP, hotel operations, and work closely with all general managers, assistant general managers, sales teams, housekeeping and other staff at individual hotels under his supervision.

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Osborn House expands to 27 keys with addition of five luxury lodges

Hotel Management

When Max Mason commenced the role of General Manager at boutique Bundanoon property Osborn House, he quickly realised that the weight of staffing costs related to the number of revenue-generated rooms left some room for improvement. But rather than cut jobs or wages, Mason decided to add more rooms. “I

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144 – TMG Hospitality Trailblazers: Joseph Grieco

Travel Media Group

And then one of my former general managers called me up and asked me to take on a general manager position for a bank foreclosed property in Sevierville, Tennessee that Gibson Hotel had been asked to manage. It was, uh, my first taste of hotel development, new construction, and I, I really enjoyed it.

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135 – Suite Spot: Spotlight – The Beatrice Hotel

Travel Media Group

As one of the most iconic and historic hotels in the nation, the general manager for the property, Jennifer Curtin, gives travelers an inside look at why this hotel should be their next destination. I mean, you’re talking to another grad of a hospitality management program down here at UCF. Thank you so much.