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How to Attract and Retain Hotel Guests : Hotel Success Tips

Hotelogix

Let's explore some tried-and-true ways to make your place stand out in the busy hospitality market. It's vital to understand your target market. Educate your team : Make sure they can offer personalized close attention. Look into what they like : What matters most to them when they stay somewhere?

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Best hotel CRM solutions to consider in 2024

Little Hotelier

Send personalised messages, create target upsell offers, offer digital check-in, collect feedback and reviews, and more. Master the guest relationship at your hotel Use Little Hotelier’s guest engagement to own the guest relationship with automated communications, upsells, reputation management, and more. Learn more 2.

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Experts weigh in on technology expectations of today’s hotel guests

Hotelier Magazine

However, they quickly learn they are less sore as they are not carrying so much weight at such a distance, they have bigger table bills as a result of better guest attention and upselling, with better service, they also can expect better tips. With the walking time eliminated, the server can now focus on guest satisfaction and upselling.

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Hotel email marketing: Guide for small hotels

Little Hotelier

It’s not a new hotel marketing tactic, but that doesn’t mean you can’t revamp the way that you are using this strategy. Hotel email marketing can be a powerful and useful way to generate bookings, increase customer loyalty and engage your target market segment.

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13 ways to attract more direct bookings for your hotel

Cloudbeds

Second, you still have to invest in marketing efforts to attract travelers and remain competitive. Include upsells and add-ons during the booking process Let guests personalize their stay as much as possible using add-ons, upsells, and packages integrated into your booking engine.

OTA
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What is Yield Management: Guide for Hotels

SiteMinder

Valentine’s Day) Special room rates for members of tour groups, conferences, and recurring airline or business customers Based on an analysis of your customer segmentation and booking trends, you can create different revenue options for rooms by incentivising your preferred target market with personalised promotions and discounts.

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10 Smart Hotel Cost Control Ideas to Save Money

Hotel Speak

This in turn can be used to create targeted marketing campaigns that resonate with their audience and drive high-value bookings. Upselling and cross-selling: track guest preferences and booking history, allowing hotels to offer personalised upsell and cross-sell offers.