Remove Closing Remove Overbooking Remove Upsell
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Kenyan hospitality group’s smart switch to STAAH

STAAH

Errors and overbookings prompted the search for a better tech solution Despite the breathtaking guest-facing experience, the situation for Sentrim Hotels & Lodges on the backend was not so pretty. Overbookings were common and rate parity issues frequently cropped up. Its a gateway to memorable adventures across Kenya.

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Ramada by Wyndham – Ahmedabad unlocks its online bookings potential with STAAH

STAAH

The Indian hotel no longer struggles with the aftermath of manual inventory and rate management, including overbookings and loss of staff efficiency. This activity was time-consuming for the team and opened the door to issues such as unintentional overbooking or lost revenue due to delayed rate updates.

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Want to increase your hotel’s revenue? Focus on guest experience

STAAH

These communications become a fantastic opportunity to upsell your services. This closely ties in with creating a guest profile where you understand their need – do they have special dietary preferences, would they like assistance to book local experiences, etc. This ties in closely with pre-arrival communications.

Revenue 98
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STS Cloud and Cloudbeds Unveil Powerful Integration to Transform Hotel Group Sales and Event Operations

Hotel Speak

By combining Cloudbeds’ innovative property management system (PMS) with STS Cloud’s robust event management and sales capabilities, hoteliers can prevent overbookings, optimize room and event inventory, and deliver personalized service to win more deals.

Events 103
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What is a booking engine? How to increase profitability and direct bookings

Cloudbeds

It can be customized to fit your brand, cater to international audiences with multi-language and currency options, and offer add-ons or upsells to help you increase revenue. Upsells and add-ons. With the Cloudbeds Booking Engine, your PMS and Channel Manager are automatically updated to prevent overbookings. Transparency.

OTA 98
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Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder

SiteMinder

Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. This has not only saved us countless hours but has also reduced the risk of errors and overbookings, providing a seamless booking experience for our guests.”

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STS Cloud and Cloudbeds Unveil Powerful Integration to Transform Hotel Group Sales and Event Operations

Cloudbeds

By combining Cloudbeds’ innovative property management system (PMS) with STS Cloud’s robust event management and sales capabilities, hoteliers can prevent overbookings, optimize room and event inventory, and deliver personalized service to win more deals.

Events 59