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HAC Holds Annual Conference in Ottawa

Preno

Emile Gourieux from STR addressed economic volatility and shifting consumer behaviour. Ihsain Chahim from BDC noted a key shift: “We’re seeing 40 per cent of Canadians cancel plans to travel to the U.S. has fuelled more Canadians travelling domestically but also more international consumers also choosing to visit Canada.

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5 Game-Changing Advantages of Automated Customer Service for Hotels

AskSuite

According to PwC, 70% of consumers now expect companies to offer self-service options, and the travel and hospitality sector ranks among the top industries adopting AI to meet this demand. Automated customer service bridges this gap by delivering 24/7 availability without requiring your staff to be constantly online.

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Booking smart in the age of hype

Hospitality Today

Advice: Booking directly can lead to better upgrades, room selection, and smoother customer service for cancellations or problems. Book directly with the hotel: Often, third-party sites (Expedia, Booking.com, etc.) must match prices available on the hotel’s own website due to rate parity. weve got you covered.

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How Data Analytics in the Hospitality Industry and AI Are Transforming Hotel Operations

AskSuite

Pattern recognition: Machine learning algorithms can identify guest behavior trends (such as when and how guests are most likely to book or cancel) and recommend actions automatically—adjusting rates, triggering follow-up messages, or flagging leads for the sales team. How to Start Using Data Analytics in Your Hotel? Get to know AskFlow!

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How Data Analytics in the Hospitality Industry and AI Are Transforming Hotel Operations

AskSuite

Pattern recognition: Machine learning algorithms can identify guest behavior trends (such as when and how guests are most likely to book or cancel) and recommend actions automatically—adjusting rates, triggering follow-up messages, or flagging leads for the sales team. How to Start Using Data Analytics in Your Hotel? Get to know AskFlow!

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Hotel Budget Plan: Are you Ready for 2026? (Template & Example)

Xotels

However, with trends ever evolving and Covid-19 impacting booking behaviour, it is important to take factors such as booking windows, cancellations trends, increasing room rates, and inflation into account. Typically, the hotel budget season starts towards the end of August with presentations to management starting the following month.

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America hits the brakes on travel

Hospitality Today

Hospitality.today™ Topics Subscribe Topics › Travel › Market Data America hits the brakes on travel Lagging bookings, shrinking budgets, and last-minute plans reveal growing consumer caution — and potential trouble ahead for the U.S. The downturn suggests consumer resilience may be weakening after years of strong post-pandemic demand.