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Mitigating overbooking risks through instant mapping The consequences of overbooking can be particularly severe for a small boutique property like Casa Palacete 1822. “Indeed, our risk of overbooking is higher and, in the face of this challenge, SiteMinder has once again shown its professionalism,” explains David.
Managing bookings across multiple channels has become a core part of running a successful hospitality business. From hotels and vacation rentals to holiday apartments, properties of all types rely on channel managers to simplify operations. Choosing the best channel manager isn't just about convenience.
RevenYou , led by CEO and Founder Tamie Matthews , has a knack for turning around the fortunes of hotel businesses, even under the most dire circumstances. Let’s look at some key stories that show why it’s so important for modern hoteliers to seek the right partners and to implement the best technology if they want to achieve business growth.
Dynamic Pricing: Use revenuemanagement tools to adjust pricing based on demand while offering competitive deals. With eZee Mint, our dynamic RevenueManagement System , you can adjust room rates based on real-time market demand, ensuring you maximize revenue. Happy Hoteliering!
Managing 60+ alpine chalets was challenging until Chalets 1066 found a smarter way to streamline bookings with STAAH Nestled in the picturesque Alpine village of Les Gets, France, Chalets 1066 is a self-catered chalet and apartment rental business with a reputation for comfort, quality, and personalized service.
Hotel management challenged by seasonality in the mountains When Ana Sánchez joined Snö Hotels as RevenueManager over five years ago, she encountered an exciting challenge; helping to build a hotel chain from scratch that specialised in snow and mountain destinations – using the right technology from day one.
Catering to both business and leisure travellers, the group offers a blend of modern amenities and personalised services. STAAH’s tools helped standardise booking operations, enhance OTA performance and establish a tech-forward approach to revenuemanagement.
From making sure staff, guests, and smooth operations are all attended to, we can understand why revenuemanagement so frequently gets put on the back burners. So, let’s provide you with a list of revenuemanagement tools to simplify managing your hotel so much easier: What are RevenueManagement Tools?
The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between.
Hotel management can often feel like youre spinning plates – online travel agents (OTAs) sending bookings, guests booking directly on your site, and your front desk needing real-time updates to avoid the dreaded overbooking. Enter the channel manager.
Rate parity made simple and manageable Take the guesswork out of rate parity with Little Hotelier’s hotel management software designed for small hotels. Rate parity is a term you’ll often hear in the hotel business. It can help prevent business complications. Learn more What is rate parity in the hotel industry?
The company publishes a verifiable Danish business address and phone number, responds publicly to every negative post, and processes payments through secure gateways that include card-scheme charge-back protection. Next, feed Tryp.com booking data into your revenue-management system. Tryp.com has a 4.7
With the hospitality industry adapting to evolving guest expectations and the rapid growth of online booking platforms, managing hotel operations become increasingly complex. In this blog we look at some common issues that hoteliers of any size face and where effective channel management through the right platform helps overcome these.
Despite that, nearly 45% of independent hotels still operate with partially integrated or disconnected platforms, leading to challenges such as overbooking, inconsistent pricing across channels, and lack of real-time visibility of interactions with travelers. This minimizes overbookings, billing mistakes, and service delays.
Digitalizing the journey: Mobile keys, on-the-go check-in, and seamless check-out âAt Salto, we believe access to technology should be so convenient that guests actually enjoy using it,â said Nora Urquiza, Hospitality Solutions Business Lead at Salto Systems. Together, we guarantee a true 5-star experience."
By integrating RateGain’s industry-leading UNO Channel Manager with Cloudbeds’ robust property management system (PMS), hoteliers can manage rates, inventory, content and reservations across 400+ distribution channels with ease and accuracy.
Digitalizing the journey: Mobile keys, on-the-go check-in, and seamless check-out âAt Salto, we believe access to technology should be so convenient that guests actually enjoy using it,â said Nora Urquiza, Hospitality Solutions Business Lead at Salto Systems. Together, we guarantee a true 5-star experience."
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No guests = No hotel Guests are your business's lifeblood. Data-Driven Hospitality Big data and AI are our new revenuemanagers, optimizing operations better than a seasoned GM. Online reviews spread faster than room service One bad review can go viral instantly. Stay on top of your online presence to prevent PR nightmares.
This practice simplifies revenuemanagement, builds trust with booking partners, and avoids conflicts between platforms. At this point Channel Manager becomes invaluable. With a tool like Channel Manager, you can: S ync your room inventory and rates across all OTAs in real time.
Multi-day stays are made easy through the ice machine and self-service laundry, while a minimalist lounge area offers an unobtrusive setting for business or unwinding. “We needed a way to streamline communication between the front desk and guests because it takes up a lot of time,” says Jimmy Tang, RevenueManagementManager.
A robust cloud-based Property Management System (PMS) doesn't just streamline your operations—it transforms them. A cloud-based PMS not only streamlines front desk operations but also integrates seamlessly with tools like a channel manager to ensure real-time room availability across OTAs, reducing overbookings and manual errors.
Overbooking can be a cost-effective strategy if implemented correctly. What is a hotel overbooking strategy? The hotel overbooking strategy is a revenuemanagement technique that hotels use to maximise occupancy and revenue. Tips to make your overbooking strategy a success 1) Be data-driven in your approach.
Overbooking is a common problem in the hospitality industry, causing major issues for both – hoteliers and guests. Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. This is why our guide discusses how to avoid overbooking in hotels. Why Do Hotel Overbookings Happen?
Revenuemanagement (RM) is supremely necessary for hotels. I kid you not, most of the hotels refrain from opting for any sort of revenuemanagement services. The hotel revenuemanagement myths that are swirling around are the real reasons hotels are so skeptical about it. Who is to blame for it?
Like many other areas in travel and hospitality, revenuemanagement has dramatically changed in the last two years. We spoke to leading revenuemanagers on what they think lies ahead. Revenuemanagers have had to up their ante on monitoring local trends and populace segments to get a better understanding of demand.
We have written extensively about hotel revenuemanagement strategies and tactics here throughout the years. As strategy is one of the most essential parts of revenuemanagement, we have made a summary of all the top advice from our perspective as a hotel revenuemanagement consulting company.
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The hospitality industry is well acquainted with the concept of hotel overbooking. Although it is a common practice in hotel management, it has been a matter of debate particularly because of the complications it brings during peak hours. However, in cases of last-minute cancellations, your profit is badly impacted.
Dallas, USA – Brittain Resorts & Hotels (BRH), a leading full-service hospitality management company, has adopted SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, as part of its newly-announced business intelligence technology matrix.
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In the fiercely competitive hospitality industry, the essence of successful resort revenuemanagement lies in data-driven decision-making. This approach is pivotal in optimizing financial performance and driving both revenue growth and guest satisfaction. Why is RevenueManagement Imperative for Resorts?
Spread across vast acres of lush green land in Kampala, Uganda, Dolphin Suites is a thoughtful oasis for business and leisure travellers alike. The striking brick hotel sits amidst the quiet countryside while also offering guests access to the bustling business district of Kampala.
Revenuemanagement is a crucial aspect of the hospitality industry, focusing on maximizing income through strategic pricing, inventory control, and demand forecasting. These frontline employees are instrumental in shaping the guest experience, impacting occupancy rates, and ultimately driving revenue.
Tip for Hoteliers: Look for a cloud-based PMS that allows real-time updates, offers mobile access, and can easily scale as your business grows. Channel ManagerManaging multiple distribution channels, from Online Travel Agents (OTAs) to direct bookings, can be complex without the right tools.
The manual updates limited revenue strategies to be applied at room level, ultimately lowering the revenue potential for the business. In addition to smart revenuemanagement features, STAAH also provides detailed analytics on channel performance and key insights that ensure properties are making data-based decisions on rates.
Effective hotel inventory management relies on technology solutions like Property Management System s (PMS), Channel Managers, and RevenueManagement Systems (RMS) to automate tasks, analyze data and make informed decisions. This prevents overbooking and rate disparities, enhancing the guest experience.
We have written extensively about hotel revenuemanagement strategies and tactics here throughout the years. As strategy is one of the most essential parts of revenuemanagement, we have made a summary of all the top advice from our perspective as a hotel revenuemanagement consulting company.
What is Yield Management? Yield management is a pricing and revenuemanagement strategy that is used to maximise business performance. It involves adjusting prices based on predicted demand and other external factors to maximise revenue or yield. But the evolution doesn’t stop there.
Besral Sitorus, Cluster RevenueManager of the hotel, expressed his satisfaction after relying on SiteMinder: “SiteMinder has a LOT of connections, which makes it easier for us to connect with valuable channels. The team was struggling to widen visibility via online channels with their previous technology solution.
CityBlue is a borderless, branded group of business-centric hotels in Eastern and Southern Africa’s major cities, supported by a world-class digital infrastructure. As an African-born business which was founded in 2013 with immense passion, the ambition of this decade is to consolidate CityBlue as Africa’s fastest-growing local hotel chain.
The property boasts 148 well-appointed rooms, an array of world-class resort-style facilities, including dining, a business centre and a wide range of retail outlets. Thoughtfully curated spaces make the property a refuge for business and leisure travellers alike. Airways prides itself on its highly personalised butler service.
This eliminates manual updates, increases bookings and revenue, and eliminates concerns about overbooking or missing bookings. Booking data is quickly updated across all channels, allowing efficient management of hotel inventory and preventing overbooking or room shortages.
What is revenue optimization? Revenue optimization in hotels is a comprehensive strategy that accounts for all revenue streams and uses data to enhance the overall revenue performance of the business. Table of contents Why is hotel revenue optimization important?
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