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While better than operating without data, this approach is reactive and inefficient, resulting in missed opportunities. In this article, we explore what decision intelligence is and the transformative effect it’s bound to have across demand optimization, segmentation, operations, and training and enablement.
Solid occupancy isnt enough anymore. While occupancy is still a core metric, relying on it too heavily can leave your property management business vulnerable to seasonal swings, economic uncertainty, and a volatile demand environment. Ancillaryrevenue to the rescue! If you operate in a lifestyle-driven market (e.g.
Pricing optimisation: Setting the right prices to maximise revenue while maintaining occupancy. Want to read more about the basics of revenue management? Enhance Revenue Generation: Leverage industry best practices and advanced analytics to uncover hidden revenue opportunities and maximise profitability.
Mews adds point-of-sale to its hospitality cloud Mews has added Mews POS (Point-of-Sale) to the embedded payments experience offered with Mews Hospitality Cloud, providing increased operational time savings for hotels and a frictionless experience for guests.
Often hoteliers find it challenging to move systems; because it’s so disruptive to business operations. We’re implementing things in a phased way to try and ensure seamlessness for the operations team. People are more value-driven, waiting for that last minute deal, whichever end of the market youre operating in.
The report highlights that hoteliers view increasing occupancy and improving operational efficiencies as key priorities, with 85% of hoteliers anticipating that personalization could help deliver over 5% in incremental revenue. decision-makers planning to invest in technology within the year.
AIâs ability to process vast amounts of data can lead to more dynamic pricing strategies, resulting in meaningful improvements to net operating income but independent hoteliers have long struggled with black-box pricing models that leave them guessing about the logic behind rate changes.
Mid-scale hotels âExpanding our mid-scale offering with the new R370 AP Featuring the AI-driven dual-band RUCKUS R370 solution, this option allows hotels to simplify operations and leapfrog technologies with the benefits of Wi-Fi 7. Improved single sign-on and multi-factor authentication adds layers of administrative security.
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This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. âTogether, weâre bringing ancillaryrevenue into the digital core of hotel operations â where it belongs.
This unique and much lauded feature provides instantly lower operational costs, while âinstant power-upâ via remote control ensures minimal downtime during presentation. UrResort brings together a connected suite of solutions designed to help resort operators centralize and commercialize non-room inventory at scale.
Let’s be honestrunning a hotel while managing its revenue at the same time is a balancing act. From making sure staff, guests, and smooth operations are all attended to, we can understand why revenue management so frequently gets put on the back burners. What Are Revenue Management Tools?
Itâs a platform for entertainment and for delivering integrated services that reduce operating costs, simplify installations, and increase staff effectiveness. Once approved by LG, these services operate independently but harmoniously, unlocking new opportunities for cost savings, guest engagement, and streamlined operations.
Gibbs also successfully navigated the Company through the COVID-19 pandemic and an increasingly complex operating environment, making Yum! Vingcardâs solution portfolio now features several distinct categories that are each tailored to specific hotel operational needs. a top performer in the restaurant industry.
Pablo Torres, hospitality consultant and author of Mastering Hospitality AncillaryRevenue , suggests hotels need to make offerings more appealing to local travellers – citing the US as an example, a market largely driven by domestic demand. Herein lies the case for revenue managers to work more closely with hotel operations.
The enhanced version of the âSkywayâ application provides hospitality, multifamily and senior living property managers with an easier way to monitor and maintain their propertyâs technology from a single portal, driving operational efficiency and improved guest experience. Ive been very impressed by how intuitive RUCKUS One is!
In Booth #908 at the Indiana Convention Center, June 17 to 19, the audiovisual partners will show that with the right operational structure and support, in-house AV programs can deliver measurable ROI while strengthening guest loyalty. âBut whatâs often missed is how much of that hinges on audiovisual operations.
By surfacing in-stay feedback in real time within the PMS, hotel staff can take immediate action on service issues, enhancing operational efficiency and delivering a more seamless, personalized guest experience across both branded and independent hotels.
Once vetted by LG, services can operate independently but harmoniously, opening new possibilities for operational efficiency, guest engagement and cost savings. âAnd TraknProtectâs safety buttons provide a new level of safety for hotel employees who are working alone.
The data generated by modern hotel operations – from booking patterns and guest preferences to room occupancy rates and ancillaryrevenue streams – is often scattered across various siloed systems. The traditional approach to decision-making faces a new challenge.
Technology Adoption to Increase Efficiency Embracing technology has become a cornerstone of modern revenue management practices. Hoteliers are increasingly turning to sophisticated software solutions to streamline their operations and gain a competitive edge.
Wyndham Hotels & Resorts , for the first quarter ended March 31, reported that global RevPAR grew 1% in constant currency and ancillaryrevenues grew 8% compared to the first quarter of 2023. Net cash provided by operating activities of $76 million and adjusted free cash flow of $102 million. and 8% internationally.
There is no set formula to increase a hotel’s revenue, it can be achieved by creating a good promotion plan, tapping into sources of ancillaryrevenue , upselling and other marketing strategies. Optimise ancillaryrevenue. Or work with local tour operators to offer unforgettable outings and adventures.
“Our teams around the world once again delivered exceptional results, executing our long-term growth strategy and achieving 7% growth in comparable adjusted EBITDA fueled by continued system expansion, higher royalty rates and growth in our ancillaryrevenues,” said Geoff Ballotti, president/CEO. “We Diluted earnings per share was $1.29
It serves as a roadmap for your hotel’s success, helping you attract investors, secure funding, and make informed decisions about your operations. It’s a vital tool for any hotel owner or operator, whether you’re starting a new hotel, expanding an existing business, or improving your current operations.
Hotel forecasting is a critical component of successful hotel management, serving as the foundation for strategic decision-making and operational efficiency. As we look at the importance of forecasting for the hospitality industry, it’s interesting to note that it is also a major part of the science of hotel revenue management.
Collaboration with other departments The Future: Total Revenue Management What is Revenue Management? For example, highlight amenities (bar, restaurant, spa, pool), and leverage packages (romantic, weekend, spa offer), to both expose why bookers should stay at your hotel, and generate ancillaryrevenue by promoting those offerings.
CPOR is a crucial metric in the hotel industry that helps measure the efficiency and profitability of a hotel’s operations. CPOR can be influenced by a number of factors and can often be a representation of how effective your revenue management and marketing strategies are. What is CPOR? Business mix: The type of guests (e.g.,
Let´s explore the following topics & trends that are shaping the (current) hotel industry landscape: Can’t Forget the Basics What are the trends in revenue management in 2024 Distribution: Fishing Where the Fish Are Outsourcing To AI or Not to AI? Want to read more about the basics of revenue management?
Let´s explore the following topics & trends that are shaping the (current) hotel industry landscape: Can’t Forget the Basics What are the trends in revenue management in 2024 Distribution: Fishing Where the Fish Are Outsourcing To AI or Not to AI? Want to read more about the basics of revenue management?
You must also negotiate better rates with suppliers and streamline operations to cut unnecessary expenses. Optimizing ancillaryrevenue streams: To diversify your revenue sources, consider enhancing offerings in food and beverage, spa services, and event hosting. It helps in driving sales, leading to enhanced profit.
When asked to rate their top business objectives that are driving technology investment, 41% of hoteliers cited their desire to increase occupancy. Survey respondents also said data fragmentation (33%), data efficiency (32%), and data integrity (30%) are among the biggest challenges faced in business intelligence today.
While revenue management is more focused on a hotel’s pricing and availability to maximize revenue, revenue optimization takes a broader approach to include a full range of revenue sources that includes food and beverage, spa services, events, classes, and other ancillaryrevenues.
LEARN MORE CONTACT US LEARN MORE CONTACT US Real-World Example A hotel in a popular tourist destination noticed that their occupancy dropped significantly during the shoulder season. As a result, their occupancy increased by 20% during the shoulder season, and their overall revenue grew by 15%. It’s a win-win!
increase in occupancy. “Operating costs are expected to rise further. Roughly two-thirds of the top 25 markets have realized YTD TRevPAR (total revenue per available room) increases in 2024. ” How operators see it The feelings about the first half of the year was similar on the operational side.
From marketing to operations to revenue management, your SWOT analysis should evaluate all aspects of your hotel. Local DMO Participation One of the best ways to drive occupancy from visitors already interested in your destination is through your local DMO and/or Chamber of Commerce. Don’t skip this step!
A recent Knight Frank report supports this idea, revealing that ancillaryrevenues have increased in 2022 with the contribution to total revenue rising by 1.5 Over time, this provides hoteliers with enough information to understand customer behaviour trends as well as operational and sales opportunities.
LEARN MORE CONTACT US LEARN MORE CONTACT US Real-World Example A hotel in a popular tourist destination noticed that their occupancy dropped significantly during the shoulder season. As a result, their occupancy increased by 20% during the shoulder season, and their overall revenue grew by 15%. It’s a win-win!
Low turnover cost Less frequent check-ins and check-outs translate to lower operational costs. Stable occupancy rate Extended stays help maintain a stable occupancy rate, particularly during the middle of the week and slow seasons, making resource planning easier. Maximise your revenue with real-time data analytics.
LEARN MORE CONTACT US LEARN MORE CONTACT US Real-World Example A hotel in a popular tourist destination noticed that their occupancy dropped significantly during the shoulder season. As a result, their occupancy increased by 20% during the shoulder season, and their overall revenue grew by 15%. It’s a win-win!
With 56% of hoteliers worldwide prioritizing smarter tech investments (2024 Lodging Technology Survey), the focus isn’t just on cutting costs but revolutionizing guest experiences and streamlining operations. Occupancy sensors : Save energy and plan housekeeping better. Ready to future-proof your property? Let’s dive in!
Collaboration with other departments The Future: Total Revenue Management What is Revenue Management? For example, highlight amenities (bar, restaurant, spa, pool), and leverage packages (romantic, weekend, spa offer), to both expose why bookers should stay at your hotel, and generate ancillaryrevenue by promoting those offerings.
Revenue Strategies & Tactics Market Segmentation Hotel Pricing Strategies Forecasting & Budgeting Properly How to Distribute Effectively? As time progressed, numerous other industries embraced the revenue management approach, integrating it as a foundational strategy for their business operations.
Cost can always be reduced, but how does it impact your day-to-day operations, and how does this reflect on your guest experience? Sustainability: When mitigating waste and conserving resources, hotels can reduce their environmental impact and operate in a more sustainable manner. 10 Strategies with Examples to Control Cost: 1.
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