Cloudbeds

FEBRUARY 7, 2023

For independent properties, another challenge is competing with global loyalty programs offered by big hotel brands and online travel agencies (OTAs). In the hotel industry, guest loyalty can be defined as a guest’s faithfulness to one property over other accommodation choices. Many OTAs offer loyalty programs, too.

Travel 52

Travel Hotels OTA Services 52

STAAH

JUNE 6, 2023

A hotel booking engine is a crucial tool for hotels and accommodation providers in today’s time. If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings.

Cancellation 72

Cancellation OTA Global Distribution System Revenue 72

Little Hotelier

OCTOBER 17, 2023

Drive direct bookings Direct bookings mean you don’t have to pay commission fees to an online travel agent, saving you up to 20% on each booking. Of course, you must maintain rate parity (the same rate on your website as on the OTA) but try making booking direct a more attractive method by offering guests value-added services.

Revenue 100

Revenue Hotels OTA Ancillary Revenue 100

SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Pawarisa said the key to this is creating authentic connections.

Operations 98

Operations Revenue Hotels OTA 98

Cloudbeds

FEBRUARY 15, 2023

Also known as customer acquisition cost (CAC), guest acquisition cost is the average amount of money a hotel spends to entice travelers to make bookings. When people plan a trip online, accommodation operators have opportunities to connect with them at various touch points on the traveler’s purchase journey.

OTA 52

OTA Cost Per Click Revenue Market 52

SiteMinder

SEPTEMBER 6, 2023

These bookings often occur due to sudden travel plans, business needs, or even whimsical decisions to take a quick getaway. Diverse clientele : Last-minute bookings attract a wide range of guests, from business travellers catching a late flight to spontaneous weekend adventurers.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

SiteMinder

JANUARY 8, 2024

There are always new strategies, traveller preferences, or industry technologies emerging to keep track of. From food and beverage to travel and tourism, any role within the hospitality sector requires providing a service to customers. Alternate operations in hospitality often rely on the success of the travel and tourism sector.

Operations 59

Operations Management OTA Hotels 59

SiteMinder

JANUARY 8, 2024

There are always new strategies, traveller preferences, or industry technologies emerging to keep track of. From food and beverage to travel and tourism, any role within the hospitality sector requires providing a service to customers. Alternate operations in hospitality often rely on the success of the travel and tourism sector.

Operations 52

Operations Management OTA Hotels 52

Q4Launch

FEBRUARY 3, 2022

Research Booking Pre-Arrival Arrival Occupancy Checkout / Departure Post-stay Research For us, this is called the “Dreaming” phase of the travel life cycle. This is also prime time for upselling potential guests from their original reservation. Arrival First impressions are everything.

Marketing Strategy 52

Marketing Strategy Upsell Occupancy Hotels 52

SiteMinder

SEPTEMBER 6, 2023

Direct bookings are the lifeblood of your business , offering a pathway to profitability that sidesteps the commissions paid to online travel agents. This global reach can significantly expand your customer base, making your hotel a go-to choice for travellers worldwide. But it’s not just about the bottom line.

Hotels 98

Hotels Revenue Occupancy Services 98

Xotels

APRIL 3, 2024

Market Segmentation: The hotel market is intricately segmented, accommodating diverse customer groups, including groups and promotional segments. The main distribution channels are: Groups: Private groups, Schools, event planners, travel planners, etc. Always keep an eye on emerging markets. Need more tips on distribution?

Revenue Management 52

Revenue Management Revenue Management Forecasting 52

SiteMinder

MAY 10, 2022

Creating a website where travellers can reach you directly is a great step in generating extra revenue for your hotel. Broadly speaking, there are a number of factors you absolutely need to get right to maximise the number of travellers who make a booking via your website. Table of contents. Discoverability.

Revenue 52

Revenue Hotels OTA Travel 52

Cloudbeds

MARCH 15, 2023

Direct bookings are reservations guests confirm directly with a property without using an online travel agency (OTA) or 3rd party intermediary. Direct bookings are beneficial because they connect lodging businesses directly with potential customers and increase hotel revenue through money saved from OTA commissions.

OTA 98

OTA Revenue Hotels Travel 98

Cloudbeds

MARCH 23, 2023

These days, more consumers are going online to make purchases, and travel is no exception. For travelers, there’s a lot riding on vacations, including money, well-being, and precious leisure time. Travelers, therefore, tend to be extra careful when planning trips, visiting multiple travel sites, and comparing pricing and options.

OTA 98

OTA Digital Marketing Travel Hotels 98

Cloudbeds

JUNE 8, 2023

With the rise of chatbots and messaging tools across all business types, travelers expect to be able to communicate with their lodging provider before, during, and after their stay. Choose an engine with localization support to attract and accommodate international visitors. Guest communication. Accept secure payments.

Management 98

Management Hotels Revenue Digital Marketing 98

SiteMinder

FEBRUARY 25, 2024

Direct booking plugins are apps that will further reduce your reliance on OTAs by bringing more features and greater functionality to your existing booking engine. Most importantly, you’ll be able to offer travellers exclusive incentives, extras, upsells, and packages to win them over and take charge of their experience.

Hotels 52

Hotels OTA Upsell Revenue 52

Xotels

APRIL 3, 2024

Also, gone are the days of selling the majority of your rooms through OTAs. Making sure you get your fair share of direct bookings allows you to compete with OTAs and avoiding to pay the hefty commissions on those bookings. Focus on what leisure travellers want to add value to their stay.

Revenue Management 76

Revenue Management Revenue Management Ancillary Revenue 76

Inn Quest

MAY 11, 2023

With travel restrictions lifted, hotels are gearing up to welcome guests again. With the rise of alternative accommodations and online travel agencies, hotels need to adopt new strategies to attract customers and increase revenue. Positive word-of-mouth advertising can also help improve their reputation and bring more guests.

Revenue 88

Revenue Occupancy Hotels Market 88

STAAH

NOVEMBER 22, 2022

In a hotelier’s case or any accommodation provider, selling rooms is the main product to reach full occupancy. There are plenty of upselling tools available. This will allow you to attract a wider diaspora of travelers. PRODUCT – Hotel and the rooms. Find out more here. PLACE – Online presence. Christmas).

Hotel Marketing 73

Hotel Marketing Market Marketing Hotels 73

Hotelier Magazine

MARCH 11, 2024

With the OTAs, metasearch, short-term rentals and a litany of other travel resources, guests have near-endless optionality for accommodations. But increasingly for luxury, premium and upscale properties, a strong reason to visit is required to convince customers to select your hotel as opposed to your competitor.

Revenue 59

Revenue Upsell Branding Services 59

Cloudbeds

JULY 15, 2023

After all, travelers can’t book a property they don’t find! And when you receive a new booking from an OTA, it will show up in your Channel Manager (and PMS /CRS), and that room’s availability will be closed automatically across all distribution channels. The same happens with a cancellation.

Management 76

Management OTA Cancellation Overbooking 76

SiteMinder

NOVEMBER 20, 2023

This tool offers a full two-way sync of rates, content, and availability, allowing hoteliers to manage their listings across various online travel agencies (OTAs) efficiently. One of the unique aspects of Eviivo is its emphasis on independent properties, catering to a wide range of accommodations from B&Bs to student lodgings.

OTA 59

OTA Revenue Management Overbooking 59

Cloudbeds

MARCH 30, 2023

Guest experience has been a focal point over the past few years due to changing traveler expectations as a result of the pandemic. Cloudbeds’ 2023 State of Independent Lodging Report found that today’s traveler is less interested in traditional accommodations, placing a greater emphasis on value-driven experiences.

Hotels 52

Hotels Travel Operations Services 52

Hotel Business

JULY 13, 2023

Zucchetti North America showcases hotel tech suite Zucchetti North America , the North American outpost of the Italian-based Zucchetti Group , showcased its all-in-one, fully integrated tech stack for hotels and lodging accommodations of all sizes and types, designed to streamline business operations and enhance guests’ experience. “In

Revenue 52

Revenue Ancillary Revenue Management OTA 52