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Kenyan hospitality group’s smart switch to STAAH

STAAH

Errors and overbookings prompted the search for a better tech solution Despite the breathtaking guest-facing experience, the situation for Sentrim Hotels & Lodges on the backend was not so pretty. Overbookings were common and rate parity issues frequently cropped up. Its a gateway to memorable adventures across Kenya.

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The Future of Hospitality: Why Single-Solution Platforms Are Transforming Hotel Management

Hotel Speak

Tools like a channel manager software centralize room inventory and rates, ensuring consistent updates across platforms and preventing overbookings. Identify upselling opportunities to boost revenue. Simplified Distribution: Managing room inventory across multiple Online Travel Agencies (OTAs) can be complex.

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Seamless Integrations: Enhancing Hotel Operations with Advanced Channel Managers

STAAH

Hotel management can often feel like youre spinning plates – online travel agents (OTAs) sending bookings, guests booking directly on your site, and your front desk needing real-time updates to avoid the dreaded overbooking. 7) Drive More Revenue with Upsell Tools Why stop at the room? Enter the channel manager.

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Effective Hotel Sales Strategies to Increase Revenue

Hotelogix

You want to make sure your hotel is available where your guests are looking, but also avoid overbooking or confusion about prices across multiple channels. Upselling and Cross-Selling: Upsell Room Upgrades: Train your staff to offer room upgrades or premium amenities at check-in.

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How to simplify hotel reservation confirmation 

Little Hotelier

A single missed or miscommunicated reservation can mean losing critical revenue, not to mention the brand damage that comes from frustrated guests who are caught up in an overbooking or a missed reservation. What to do next: Personalise messages and highlight relevant upsell offers. Body: Hi Alex, thanks for booking with us!

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The Tools & Technology We Use To Build Cutting-Edge Hotel Websites

Up Hotel

It delivers personalised room recommendations, adjusts pricing based on demand, and suggests relevant upsells, such as spa services or extended stays, to enhance the guest journey. Developed in-house by Up Hotel Agency, Chameleon analyses user behaviour in real-time to create tailored booking experiences.

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Maximizing Hotel Revenue: Advanced Channel Manager Strategies for 2025

STAAH

With pooled inventory , your availability is treated as a shared pool , dynamically updated in real-time as bookings flow in reducing errors, boosting visibility, and preventing overbookings. The first-party data you collect powers smarter remarketing, personalized upsells, and loyalty programs a long-term revenue play.