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Hotel KPIs: How should hotels be measuring success?

SiteMinder

For example, you might have set a goal of achieving 300 room night sales in the month of May. Your KPI would be how many room nights you have sold at any point during May. Quick tips to develop your KPIs: Limit the amount of KPIs you have; keep it to big priorities. Clearly define how you will measure each KPI.

KPI 52
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Hotel metrics: How to measure performance in the hotel industry

SiteMinder

Revenue per available room (RevPAR) combines the occupancy rate and ADR to give a comprehensive view of both room sales and revenue. Guest satisfaction metrics, such as Net Promoter Score (NPS) and online reviews, gauge guest experiences and areas of improvement.