Sat.Nov 07, 2020 - Fri.Nov 13, 2020

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It's Goal Setting Time, Start Here

Anthony Cole Training

H. Personal Goal Setting from Anthony Cole Training on Vimeo.

Sales 296
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Comment faire une stratégie Metasearch efficace ?

Experience Hotel

Après une discussion très enrichissante à propos des metasearch avec Quentin Lederer, spécialiste dans le domaine et COO de WIHP Hotels , j’ai décidé de vous partager ses conseils. Sujet crucial du monde de l’hôtellerie 2.0, les Metasearch doivent être connus et utilisés par tous les gérants d’établissement. Mais leur utilisation doit être pratiquée en bonne intelligence.

OTA 52
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Man vs. Machine: What is the Best Way to Build Guest Loyalty

Clock Software Hospitality

During 2020 loyal guests have doubled their value to the establishment they frequent. The lifespan of a guest’s loyalty is at the foundation of revenue optimization strategies, which is why during a travel drought such guests increase their value exponentially. What keeps a guest loyal is a topic of debate which never dies down. The circumstances of hospitality change so rapidly and with greater frequency than ever before so keeping track of what appeals to guests and what goes too far can often

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Guest Journey Mapping to enhance customer experience

eHotel Management

, Guest Journey Mapping to enhance customer experience. Customer loyalty leads to better profitability since It is cheaper to sell existing customers compare to finding new customers. You can build better loyalty by enhancing the customer experience. Guest Journey mapping is one tool to achieve customer experience . Online Hotel Management Courses and Training.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling