Sun.Jan 26, 2025

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What Guests Really Want – and 5 Ways Hotels Can Deliver

Refine

Guests today expect more than a place to sleepthey're expecting experiences that feel personal and thoughtful. For hoteliers, this presents an opportunity to rethink upselling, not as selling extras, but as a way to improve the guest experience. When you focus on what guests truly valuewhether it's a better view, extra comfort, or more flexibility The post What Guests Really Want – and 5 Ways Hotels Can Deliver appeared first on Revfine.com.

Upsell 52
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The paradox of progress: AI, staffing shortages, and the future of hospitality

eHotelier

By striking a delicate balance between AI implementation and human expertise, hotels can create a win-win scenario where technology enhances efficiency and empowers human staff to deliver exceptional service.

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Self-Check-in Hotel Software: Increase the Hotel Guest Experience

Refine

Self-check-in hotel solutions can help to improve the guest experience within hotels, while also making life easier for your front desk employees. In this article, you can learn all about self-check-in hotel technology, explore the different options available, gain an appreciation of the benefits and find out about the most advanced options. Table of Contents: The post Self-Check-in Hotel Software: Increase the Hotel Guest Experience appeared first on Revfine.com.

Hotels 52
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OPIC Technologies' Spatial Livestream Technology

Hospitality Tech

OPICs Spatial Livestream tech transforms travel, offering immersive 3D experiences that connect global audiences to destinations like never before.

Travel 52
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Maximize corporate bookings through the GDS channel

Hospitality Today

Even with a successful connection to a Global Distribution System (GDS), many hotels struggle to secure corporate bookings

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General Manager Talks: AI in Hospitality: Enhancing, Not Replacing, the Human Touch

Are Morch

Welcome to General Manager TalksWhere Leadership Meets Innovation! In this exciting series, I team up with innovative and forward-thinking hotel General Managers who are shaping the future of hospitality. Together, we explore how innovations and digital transformation are redefining the guest experience and revolutionizing day-to-day hotel operations.

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Barry Sternlicht Brings Back Starwood Brand – Full Timeline

Skift Blog

Skift Take: Barry Sternlicht's first attempt at building a hotel empire worked out pretty well: He started Starwood in 1991 with $20 million, and eventually sold a 1,300-property empire to Marriott for about $13 billion. Will the sequel be as good?

Branding 318
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Why business travel will be smarter travel in 2025

Hospitality Today

Rising travel costs, advancing technology and evolving traveler expectations are redefining how business travel is planned and executed

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STAAH & Saraca Hotels & Resorts: A recipe for success

STAAH

The luxury boutique Indian hotel group is redefining its distribution and revenue strategy with STAAHs reliable and effective channel management technology. Saraca Hotels & Resorts is an independent collection of luxury boutique hotels and resorts, currently managing close to 100 keys across three distinct properties in India (Lucknow and Jim Corbett, upcoming properties in Jim Corbett & Sri Lanka).

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Booking.com’s Traveller Review Awards 2025

Hospitality Today

Based on more than 360 million verified customer reviews, these awards recognize travel partners that consistently deliver exceptional hospitality and service

Travel 40
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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10 Reasons Cupid Loves a Day Stay

Hotels by Day

Think outside the chocolate box this Valentine’s Day and create a lasting memory for your loved one. Love knows no bounds! And with early check-in and late check-out hotels, neither does your romantic rendezvous. Flowers die, chocolates melt, diamonds can be lost, but memories last forever. Thankfully, HotelsByDay has custom hotel partners around the world, which means surprising your sweetheart is just a few clicks away.

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U.S. hotels post record ADR, RevPAR in 2024

Hospitality Today

However, the countrys ADR and RevPAR growth rates were at their lowest since the declines of 2020

Hotels 40
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Tripadvisor´s trends predictions for the years ahead

Hospitality Today

By analyzing emerging trends and cultural shifts through first-party data, the Tripadvisor Trendcast provides a valuable roadmap for industry leaders

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