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Flexible Cancellation Policies : In an unpredictable world, flexibility matters. c) Speed Things Up A slow site kills intent. Promote direct booking perks like free breakfast, flexible cancellation, or early check-in. d) Flexible Booking Policies Reduce booking anxiety by allowing free cancellations or easy date changes.
This means they can handle complex requests, understand traveler intent, and adapt to different communication styles, making them far more effective in delivering seamless service. In a hotel setting, AI agents typically: Respond instantly to FAQs like check-in times, amenities, or cancellation policies.
Pattern recognition: Machine learning algorithms can identify guest behavior trends (such as when and how guests are most likely to book or cancel) and recommend actions automatically—adjusting rates, triggering follow-up messages, or flagging leads for the sales team. How to Start Using Data Analytics in Your Hotel? Get to know AskFlow!
Pattern recognition: Machine learning algorithms can identify guest behavior trends (such as when and how guests are most likely to book or cancel) and recommend actions automatically—adjusting rates, triggering follow-up messages, or flagging leads for the sales team. How to Start Using Data Analytics in Your Hotel? Get to know AskFlow!
Now, fresh 2025 data shows that what began as a simple re-engagement tool has scaled into a high-performing, high-value recovery channel â proving that a well-timed reminder can turn hesitation into confirmed stays. For hotels looking to scale, simplify, and stay ahead, success will depend on more than adoption.
Now, fresh 2025 data shows that what began as a simple re-engagement tool has scaled into a high-performing, high-value recovery channel â proving that a well-timed reminder can turn hesitation into confirmed stays. For hotels looking to scale, simplify, and stay ahead, success will depend on more than adoption.
Under Davidâs leadership, Duetto scaled its business meaningfully, broadened its geographic footprint, introduced new products and solutions, and expanded the range of clients it serves. Whatâs being reclaimed isnât just volume â itâs high-intent reservations that were already in motion, simply interrupted.
âOur team, strategic partners, investors, and early customers have allowed us to build a next-gen QSR system thatâs ready to scale across airports, hospitals, office towers, stadiums, and universities,â said Nipun Sharma, CEO of Appetronix. 6/23/2025 Hospitable Helps US Hosts Recover $1.2M million in reclaimed revenue.
This, in turn, is forcing hoteliers to invest more heavily in PPC to compete with the OTAs and prevent them from claiming all of the high-intent traffic, which was historically the domain of organic search. A knock-on effect of this is that the revenues associated with organic search have fallen 15.3%
More importantly, it explains why hoteliers—especially independent and mid-scale operators —should understand its workings, leverage its reach, and align it with their overall. Can I cancel a booking made via Expedia? A: Yes, cancellation policies depend on your hotel’s rate plan setup. What is Expedia?
Corporate meeting business vanished quickly, so they needed to tap into other types of business to help mitigate the flurry of cancellations and lost opportunities. CRMs allow you to store customer data in one place, manage relationships at scale, and capture insights into your customers that will help inform your marketing strategy.
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