Hotel Speak

JULY 1, 2025

The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. Do stricter cancellation policies impact revenue? Rodica advised discussing this with your Booking.com account manager for tailored data and insights. It depends.

KPI 57

KPI Revenue Accommodation Management 57

eHotelier

JULY 2, 2025

riding the Booking.com ranking reshuffle rodeo Images by GuestRevu The guest review score is a critical KPI for accommodation providers, influencing everything from OTA visibility to guest trust. Do stricter cancellation policies impact revenue? Frequently Asked Questions Can higher commissions influence review scores? It depends.

Accommodation 52

Accommodation OTA Revenue KPI 52

Social Tables

JANUARY 14, 2022

Many hospitality conferences and conventions were virtual or hybrid events , while others were forced to cancel altogether. Hospitality professionals saw the industry undergo tremendous changes in 2021. As a result, many industry professionals are wondering what to expect from the top hospitality conferences of 2022.

Hospitality 158

Hospitality Events Tourism Business 158

Little Hotelier

JUNE 27, 2024

Booking.com, the world’s largest online travel agency (OTA), forms a primary booking channel for a vast number of hotels and accommodation providers. As such the OTA has made a wealth of country- and region-specific payment solutions available, such as iDeal, Trustly, Blik, Vipps, Venmo, and WeChat.

Cancellation 52

Cancellation Accommodation OTA Services 52

Hotelogix

SEPTEMBER 12, 2024

They can also take requests for booking cancellation/modification and room upgrades, etc, with ease. Here are some other tasks a front office staff performs with a Hotel PMS- Guest Registration Check-in/checkout Night Audit Room management Housekeepings: Excellent housekeeping plays a vital role in ensuring guest satisfaction.

Management 52

Management Revenue Management Hotels Operations 52

Little Hotelier

FEBRUARY 5, 2024

This feature enables guests to make bookings through the hotel’s website, increasing direct bookings and reducing reliance on third-party booking platforms and avoiding OTA fees. One popular feature includes tracking how rooms are sold across major OTAs and how rates stack up against competitors. Cancel anytime.

Management 59

Management Overbooking OTA Accommodation 59

Little Hotelier

JULY 3, 2024

A Booking.com receipt or Booking.com invoice is a summary of the commission fees you owe Booking.com for all of the completed reservations that the OTA has facilitated over the course of a month. Booking.com hotel receipts are generated in the first week of the following month. What is a Booking.com receipt?

OTA 40

OTA Cancellation General Manager Revenue 40