Hotel Speak

JUNE 6, 2023

Meanwhile, AI-powered bots are helping travelers navigate complex processes like flight cancellations and refunds with ease. Additionally, advances in data analytics are allowing hotels to gain valuable insights into customer preferences that can be used for targeted marketing campaigns.

Hospitality

SiteMinder

JUNE 12, 2024

This includes offering tailored packages, suggesting room upgrades, promoting in-house dining experiences, and even curating special entertainment events. This can involve overbooking strategies to account for last-minute cancellations or no-shows. This helps in tailoring specific offers or rates to different guest segments.

Yield Management

Hotelier Magazine

JANUARY 24, 2024

This allows a hotelier to] for instance, know what motivates guests to spend at the restaurant or, conversely, how to encourage locals dining at your restaurant to recommend your hotel to their friends. “A A well-structured CRM can do this and far more when it comes to micro-segmentation.

Business

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations

Little Hotelier

MARCH 16, 2025

Overly formal vs warm and welcoming: Hotel with Various Amenities for All Types of Travellers vs Unwind in Style Pool, Spa & Gourmet Dining Await! Remove barriers to booking with flexible cancellation and book now, pay later. On-site: Michelin-star dining, a world-class spa, personalised concierge services.

Accommodation