SiteMinder

SEPTEMBER 4, 2023

After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner. “Our Since implementing SiteMinder our operations have undergone a remarkable transformation.

Operations 98

Operations Revenue Hotels OTA 98

Little Hotelier

OCTOBER 21, 2024

This article will explore how an integrated booking system can transform your property’s operations, helping you attract more direct bookings and enhance the guest experience from start to finish. When you’re owning and operating your bed and breakfast, managing these systems can quickly become a painful time-consuming task in itself!

OTA 52

OTA Hotels Management Revenue 52

Hotelogix

FEBRUARY 13, 2024

Operating a large independent hotel with 200+ rooms, 4-5 in-house restaurants, a couple of gyms, spas, and gift shops is multifaceted, where precision, efficiency, and guest satisfaction are paramount. Plus, it leads to complexities such as rate parity/inventory disparity, overbookings, and guest dissatisfaction. 

Management 59

Management Hotels Revenue Management Revenue 59

SiteMinder

MAY 17, 2023

A new chapter with SiteMinder’s channel manager Prior to using SiteMinder, the hotel had difficulty managing availability, inventory, task management and OTAs. We no longer have to individually contact each OTA to make adjustments. Previously, we had to cautiously decide where to sell our last two rooms to avoid overbookings.

Revenue 52

Revenue Overbooking Operations Online Sales 52

SiteMinder

MAY 21, 2023

Silavadee Pool Spa Resort Samui, a renowned 5-star establishment with over 14 years of operation, is nestled on the tranquil Lamai Beach in Surat Thani, Koh Samui. Recognising the need for technology, the team turned to SiteMinder’s channel manager as the solution to expand sales channels effortlessly.

Resorts 98

Resorts Overbooking Yield Management OTA 98

Cloudbeds

JULY 15, 2023

And even then, manually-managed distribution is risky: any delays in updating rates and availability on a channel’s extranet could mean selling a room that isn’t available or selling at a lower rate, which can lead to overbooking and sub-optimal yield management. The same happens with a cancellation.

Management 76

Management OTA Cancellation Overbooking 76