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Structuring Your Hotel Sales Process

Nuvho

Great sales people: LISTEN to their customer’s needs, UNDERSTAND the best solution for that customer, PRESENT the proposal in a way that makes the buying decision easy and FOLLOW-UP and ASK FOR THE SALE. So do your sales processes support your sales team in each of these steps?

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How to Provide the Best Customer Service in the Hotel Industry Before Booking

AskSuite

You can listen to the entire podcast episode with Jutta here: [Hotel Sales] Jutta pointed out that agents so often spend so much time with a customer you give them all the information. Hotel agents tell them everything they want to know but they don’t ask for the business at the end. The chats represent each customer.