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The Grand Hôtel de la Poste thinks big with SiteMinder & Thais Soft

SiteMinder

When the current team took over the hotel in 2019, there was an urgent need to modernise its systems using current technologies, while establishing suitable online hotel sales channels. This has allowed us to optimise and develop our sales by facilitating daily tasks so that we can devote ourselves to customer relations.”.

OTA 59
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Effective Sales Follow-Up – Three Key Ingredients

Nuvho

Earlier in the sales process, ask when will be a good time for follow-up, or when they expect to have a decision. We offer outsourcing, training and support in the areas of Sales, Marketing, Revenue, Yield & Distribution Management. So when it comes to successful follow up, these are the three key ingredients: 1.

Sales 52
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How to Provide the Best Customer Service in the Hotel Industry Before Booking

AskSuite

You can listen to the entire podcast episode with Jutta here: [Hotel Sales] Jutta pointed out that agents so often spend so much time with a customer you give them all the information. Hotel agents tell them everything they want to know but they don’t ask for the business at the end. The chats represent each customer.