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Whether online or offline, behind every effortless booking experience is a fast, reliable, and fully integrated hospitalitymanagement system. The information is then populated into the PMS and distributed to the hotel’s booking channels with the help of channel management software.
And even then, manually-managed distribution is risky: any delays in updating rates and availability on a channel’s extranet could mean selling a room that isn’t available or selling at a lower rate, which can lead to overbooking and sub-optimal yieldmanagement. The same happens with a cancellation.
.” – Managing director of a hospitality consulting firm in Malaysia Pros: In my capacity as a revenue management consultant, I have used many different channel managers. The only thing I hope is that more OTAs can integrate with SiteMinder in the future. the largest of any hotel tech provider to date.
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