Sun.Nov 17, 2024

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5 Reasons Your Hotel Needs a Multi-Channel Communication Strategy

Refine

Understanding guests’ communication preferences and engaging on their terms is the key to elevating your hotel’s upselling strategy. From email and SMS to front desk conversations, learn how a multi-channel approach and data-driven technology can improve guest satisfaction, increase revenue, and create memorable experiences that set your hotel apart.

Upsell 98
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Record 80 Million Americans to Travel for Thanksgiving

Skift Blog

Skift Take: Thanksgiving this year is shaping up to be a monster travel period, with decreasing inflation helping push more travelers to hit the road for the holiday.

Travel 277
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7 digital marketing trends for hotels in 2025

eHotelier

At the end of the day, hospitality is about building relationships and making your guests feel valued. Trends like the metaverse, UGC, and voice search are powerful tools, but they should serve one purpose: to create seamless, personalised experiences that put the guest first.

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Serve Robotics to Acquire Autocado Robot Maker Vebu

Hospitality Tech

Vebu's Autocado cuts, cores and scoops avocados to prepare guacamole. It is in pilot testing in Chipotle's Huntington Beach, Calif., restaurant.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Total hotel profitability as the key objective for 2025

eHotelier

The new book “Total Hotel Mogel: Essays on Hotel Profitability” focuses on giving you the tools and insights you need to help your hotel organization continue to prosper no matter what 2025 brings.

Hotels 97
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Cisco, MGM Resorts International Sign Multi-Year Agreement

Hospitality Tech

This whole portfolio agreement will pave the way for future location services and next-generation machine learning applications in the gaming and hospitality industry, unlocking new channels of guest engagement.

Resorts 52

More Trending

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Daly Seven Inks Enterprise Deal with EVPassport to Provide EV Charging for Hotel Guests Across their Assets

Hospitality Tech

EVPassport will implement 172 EV Chargers across Daly Seven’s properties, Including Hilton Hotel Cor., Marriott International, Hyatt, InterContinental Hotels Group, and Best Western Hotels & Resorts.

Resorts 52
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Accor and ADTIC announce the signing of sofitel legend pyramids Giza in Egypt

eHotelier

Accor, a global leader in hospitality, is proud to announce the signing of Sofitel LEGEND pyramids GIZA, an extraordinary new luxury hotel in partnership with Abu Dhabi Tourism Investment Company (ADTIC).

Tourism 52
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Tony Mosca appointed Managing Director at Rosewood Washington D.C

eHotelier

Rosewood Washington, D.C. is pleased to announce the appointment of Tony Mosca as the hotel’s new Managing Director. With over 20 years of.

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Jimmy Suh appointed President at Arlo Hotels

eHotelier

Arlo Hotels, the lifestyle hotel brand known for its vibrant designs and unparalleled guest experiences, is proud to announce the appointment of Jimmy Suh as the company president, effective immediately.

Hotels 52
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Salishan Coastal Lodge by SCP Hotels sets new standard in holistic hospitality

eHotelier

Salishan Coastal Lodge, a member of the Soul Community Planet (SCP) Hotels collection, is setting new benchmarks in Epic Experiences and Holistic Hospitality through its comprehensive approach to wellness, kindness, and environmental stewardship.

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W Melbourne experiences impressive growth under the guidance of Krister Svensson

eHotelier

W Melbourne has gone from strength to strength under the direction of General Manager at W Melbourne & Multi Property Vice President, Luxury Hotels Australia, Krister Svensson.