Hotel terminology: A complete guide for hotel owners
SiteMinder
AUGUST 5, 2025
KPI (Key performance indicator) A measurable value such as RevPAR or occupancy used to gauge success against goals. MPI (Market penetration index) Compares your occupancy against a competitive set; a score above 100 shows stronger market share. Occupancy underpins every major KPI. PMS terminology keeps data clean.
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