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Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder

SiteMinder

Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. The stability of the real-time connection has also been a game-changer, ensuring that our inventory and rates are always up-to-date across all online sales channels.”

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What is a channel manager? All you need to know

Cloudbeds

And even then, manually-managed distribution is risky: any delays in updating rates and availability on a channel’s extranet could mean selling a room that isn’t available or selling at a lower rate, which can lead to overbooking and sub-optimal yield management. In the case of one-way sync, reservations or cancellations will not be imported.