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Hotel metrics: How to measure performance in the hotel industry

SiteMinder

Hotel metrics, often referred to as key performance indicators (KPIs), are essential data points that hoteliers use to measure the performance and success of their establishment. Hotel operations are incredibly varied, with many moving parts that interact with and support one another. With SiteMinder, you're always a step ahead.

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Hotel KPIs: How should hotels be measuring success?

SiteMinder

Your KPI would be how many room nights you have sold at any point during May. Quick tips to develop your KPIs: Limit the amount of KPIs you have; keep it to big priorities. Clearly define how you will measure each KPI. Set a specific target for your KPI. Other hotel KPIs your property can utilise.

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